Amazing selection and solid prices for vapes and smoking equipment a+++ Lot of cool stuff to check out here read more

Don't shop! Bought two 510 battery's Sunday. Battery says it's shorting. Called to try and replace some unprofessional associate says no you broke it. Don't waste your time or money on these scammers. Waste of time went Sunday guy says $20 cool I'll take two batteries can I pick the color. The guy then goes nevermind $25 I still take them. I screw in my pod immediately say shorted! read more

Perfect service I can't find what I want to the guys always are nice and polite. Appreciate your job you guys you always smiling always helping good job. read more

The best smoke shop I ever visited ! Best service, best choice and best prices ! Absolutely recommend this place ! read more

Mr. Smokes Noho - Tobacco Shops Near Me - Los Angeles, California

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Wellll here we go! Alright guys everybody knows ELFBAR cigarettes? A pack of 10 is on price 130$,these guys selling them for 29.99 for 1 ?insane! All stores have em 20$ for one ,3 for 45$ When I asked why tf is it so pricy,answer was well we have to pay rent ,I mean yeah right we all pay rent ,but not from money that u rubbed your own customers. And yes elfbar that I bought from them was not good Recommend to avoid visiting their store. read more

Excellent store with great products. Great selection of vapes and great quality I bought multiple vapes from this shop and they have been good quality. read more

horrible service... i bought a lighter here it did not work. they told me to call the company....wtf.... they would not trade my lighter and they would not refund me... all i wanted was to trade in my broken lighter for a lighter that worked. i do not recommend this place at all... the prices are too high and the customer service sucks. epic fail for this place. read more

Ok where to start...I know, let's start with $43 for a 4pk of mango Juul brand pods! On top of that, they sold me an off brand mango pod which was really old, and definitely faulty Pack. You can tell by how it tasted after each hit. Almost made me gag every time. I used 1 pod from the 4 pack of the off brand and went back to the store to see if they can do something about it. I was told they're not able to exchange or give store credit for the item since it was opened...Ok so I'm just supposed to assume that it's a bad pack just by staring at it. Ok that's fine no refund no exchange. But get this, he didn't even give me any discount on the Juul brand mango I bought when I went back . So technically I spent $64 on a normal Juul pod pack and they expected me to be fine with that. Definitely never coming back until this location learns some customer service. read more

Mr. Smokes Noho - I'm sure this could've been sent back to the supplier as a defective pack and they would've gotten their money back - Tobacco Shops Near Me - Los Angeles, California

Staffed by a moron who couldn't be bothered to explain where things are in the store or even know the basics of anything his store sells. Customers generally walk into a place like this with a question or two. But Mr. Smokes clearly has a "No questions" policy based on the arrogant, dismissive, highly irritable nature of Wed night's sole employee. Management/Owner: It's a crowded marketplace. Do better with your hiring decisions. read more

Friday 11/13 at 11:15AM The man working the counter with NO MASK. Not around his neck - not below his nose. Nothing! I don't what the deal is with the owners/managers at these Vape shops not wearing masks. It's completely irresponsible and these places don't deserve our business. read more

Awesome selection of water pipes! . Everything was nice, nothing cheap except the prices. Only downside is they won't really do cash discounts even if you're spending a couple hundred. I don't think the owner actually works there. Downside: Some staff aren't too knowledgeable upside: open till midnight. read more

Best smoke shop in North Hollywood. Great costumer service, always stocked up and highly recommended for all your smoke needed. read more

Walked in and was amazed with their selection and quality of products that were being sold, had all the tobacco flavors I needed for my hookah, picked up my vape pens for the week and a new piece. Their employees were friendly and helpful, they pointed out where the products I was interested in was at and helped me make the best decision based on my needs. Highly recommended this shop to grab all your gear. read more

Place looks good but very very pricey, don't have tags last time I'll go there ,try other smoke shops with better prices

Sold me a disposable hookah vape that didn't work. Came back and told them to fix it not exchange it for a new one. And they didn't. That's great customer service I must say. I always buy my stuff here. But not anymore. read more

FUCKING RIP OFF. DO NOT GO HERE. I came to buy the Pax 2 which I was so excited to get, and is $149 from the brand online. They tried to sell me the Pax 2 (which is not even the newest one) for $300 and said it was 30%off. Are you serious? The newest generation is $199. Then the guy behind the register said he bought them a long time ago and I would be able to talk to management unless I "emailed the owner," so the stock is really old anyway because they're selling the discontinued colors. I told him "that's why you guys are never going to be able to sell them." Seriously? And he wasn't even willing to et me talk to the owner. You're kidding right? What a waste of time. read more

Awesome over the phone service and they even do delivery during this wacky time when all other smoke shops are closed. The gentleman that was helping me on the phone even FaceTimed me so I could make a decision of what I wanted to buy. No pressure or no rushing from him. Definitely my go to spot during and after this pandemic read more

They always have such horrible service! Overpriced and rude for no reason. This will be the 5th time I've come near closing time and they'll close as early as 20 minutes before and pretend they don't see you at the door. Today I came 10 mins before they closed for some papers and the guy just stared at me til I left then shut the lights off. If they don't close at midnight they shouldn't advertise it everywhere. read more

They sell counterfeit products with what little selection they have. They also mark up the price ridiculously. The guys who work there are ok, but there are definitely better smoke shops, especially around this area. read more

I love this place. They have all types of brands and flavors. It's like a buffet of flavors. I also bought a few hookahs from here for my home and they have lasted several years already. 5 star for sure!! Thanks guys read more

Always a quick in and out! The staff is always very friendly and helpful. They have everything you can possibly name for hookah :) definitely my go to spot and I highly recommend. read more

This place had bad costumer service. I was so excited to buy two hookahs & some tobacco and the guy made me wait for ever while he talked and talk to some girl. Literally over 20 minutes. I won't ever be back to this establishment! Why would you have a business and not want to sell to customers? Also seen they have brass knuckles? Is that even legal ? You shouldn't work costumer service if you hate it! Or get a different job! . once again HORRIBLE CUSTOMER SERVICE AND EVERYTHING IN GENERAL!! Do not give them ur business!! read more

Where do I start... I've been coming here for the past few years, the guys working there Tiko, and Jack are super helpful and this shop has everything you need from puffs, ezzys, and other awesome products. Prices are pretty good too compared to other smoke shops I've patronized. Keep up the great work guys. read more

Yuri is a great guy! Helped me decide what to purchase and I couldn't be happier with how he handled the customer experience! Thanks Yuri! You deserve a raise! Incredible experience. Will be back. read more

So I've been going to this smoke shop for about 2 months now, and I decided to give them a review. First off, they offer some of the lowest prices on hookah products which is awesome. Besides the affordable pricing, the front desk worker, Jack, is very kind and willing to help. Overall, one of the best smoke-shops around. No question. read more

Don't waste your time. They say they're open until midnight but when I showed up at 5:30pm on a week day, they had a closed sign out front with three men standing outside of the door watching they're BMW get fixed up. I asked the men if they worked there, they nodded their heads yes, I then asked if someone could help me and each of them avoided the question. Complete waste of time. read more

So I had purchased a juul device starter kit and lost my receipt but the manager named mike hooked me up. First of all, I didn't want to get stuck with two juuls because my other one I thought I had lost it but I had misplaced it. So mike gave me a nice quality pipe and some pods for an even exchange which I was open for I didn't want to return as much as get my moneys worth back. Thanks guys and thanks mike . And I always do enjoy coming to me smokes because of mike he always helps me out and makes sure I leave happy . They have a huge variety of stuff you can find that your happy with. Thanks again mike !!! See you guys soon. read more

A Great Shop, Carries your basic Smoke Shop Items, But Importantly if you're a Individual who use the St DuPont Lighters, well then you know how hard it is to find the refill canisters. In several days of searching, and Needing to find a place that Reliably Carries the "St DuPont," brand lighters and accessories... I Found "Mr. Smokes," a Shop that I Can Rely On for Carrying In Stock "St DuPont," Thanks Mr. Smokes!"..... read more

When you walk into this shop the employees get out of their chair and look at you as if you caused them a major inconvenience. No greeting or hello just a look of why did you come here. You will be lucky to even hear them tell you the total. Management should definately step up and improve customer service. I will no longer be coming here because there are many other smoke shops in the area that actually appreciate your business. read more

Great customer service. Spoke with avet and mike they had all answers to my questions and very knowledgeable of all products they have also at a great price. They have it all from glassware, hookahs, and vapes!! read more

The best smoke shop in the valley hands down! Customer service on point! Best selection for nicotine! Great prices! 10/10 honestly!

New to the neighborhood and thought I'd try this place out. The guy behind the counter was rude and unfriendly and the products were WAY overpriced. Will not go back. read more

This shop is the best on in noho! The workers are nice and helpful! The amount of merchandise they have is crazy good! If you need a one smoke stop shop then this is the place for you! read more

Awesome service with hookah questions! Great recommendations on coals and techniques. read more

Mr. Smokes Noho - Tobacco Shops Near Me - Los Angeles, California

Super convenient, huge inventory, & open late. Would recommend to anyone in the area look for anything from cigars & cigarettes to bongs & water pipes. Its my go-to for all smoke/head shop needs. read more

David has great customer service and is very informative. He is nice and knows his stuff. Best price and honest. read more

Walked in there late at night one day looking for an specific item. They had what I was looking for. Nice big and clean store.

Let me start off with how professional and helpful all the employees are, they go above and beyond for their customers and make sure that they are satisfied with what they're purchasing. They are all really knowledgeable of every product they carry. Second, they have a huge variety of products to chose from, you will never be dissapointed. such a clean and organized smoke shop, everything is so easy to find. Their prices are really reasonable and not over priced. This smoke shop has their act together in everyway, with amazing staff, management and ownership.. if i could rate this smoke shop higher then 5 starts I would. I highly recommend Mr. Smokes. read more

The prices is crazy for bongs.The same bong cost everywhere 20$, but here is 100$.But worker is very helpful and nice.

Pretty bad service. Employee was hanging out front with friends and they were obnoxious. He did hold the door for me. Was not knowledge about any of the products and tried to sell me something I told him wasn't right and wasn't at I was looking for. Knowing that he still tried to tell me it was the other. I knew it wasn't because I bought the wrap before and it wasn't right. The proceeds to tell me i don't know what to tell you bro. Not suggesting anything similar or another product what so ever. Why is basic customer service skills a lot to ask for? Literally the BARE MINIMUM is a lot to ask for and I think that is ridiculous. read more