I am so glad I found Pronto. Needed a quick fix for my garage door. Eli was so personable and…read moreknowledgeable, he was able to diagnose the problem over the phone after I sent a few photos of what was going on. A technician was able to come over the same day and get it taken care of. Ali (Ally)...not sure how to spell the name, but she was amazing. So nice, so professional, and was able to help me figure out a larger problem with the door. Honest, reasonably priced, and all around great service. Highly recommend Pronto and will have them come out to help me take care of getting a new door in the near future!

Very courteous and professional. Service to be performed and estimated cost was explained before…read morethe work was started and was correct. I would easily recommend Pronto Garage to friends and family. Quality company.

Great service, reasonable pricing, quality work. They help me with a garage door cabling issue and…read morereplaced my rollers

My garage door was not opening, so I called horizon. Garage door. The technician pointed out that…read moreone of my Springs, we're broken. He replaced my Springs and did a complete inspection and service of my door and opener when the technician was finished, my door was running smoothly and a lot quieter. The pricing was extremely fair

These guys are absolutely top notch! Pricing is fair, everything is discussed and explained up…read morefront, and the work is completed quickly and well executed. They came within an hour of me calling when my garage door literally stopped working. It needed LOTS of new parts, they had them all and had me going with my day within an hour of them arriving at my house. I wouldn't ever use anyone else if I have the choice and need their services again. Thanks Jeff!

They showed up within an hour to provide a free estimate. They diagnosed and fixed it promptly. We…read morehad them replace the rollers as well, so the service call was free. Highly recommend them.

I had my garage door replaced by The Garage Door Guy a few years back and found myself now with an…read moreopener that would randomly open/close all by itself. Despite quick troubleshooting, I was stumped. My plan was to call The Garage Door Guy to have them come back out since they were great the first time and I was quite apprehensive when I saw they had been acquired by A1. With their TV commercials and nifty website, they felt slick and "too good to be true." However, my concerns were quickly put at ease. The scheduling team was able to get a technician, Alex, to come out that afternoon. Alex was super friendly, knowledgeable and explained that, unsurprisingly, my opener would need to be replaced. Despite the subzero temps, Alex replaced the motor in a little over an hour, connected all of my old remotes and explained some good maintenance best practices. The only reason I'm not giving 5/5 is the "Worry Free Club" Warranty was automatically applied to my bill. In a world here everyone is applying monthly subscriptions, this felt unnecessary and I would have appreciated understanding more about if I could opt out of it. Seemed a little like a bait and switch, but some discounts cancelled out the cost of the warranty. Again, not a big deal, but seemed a little shady.

I was scammed so bad. Charged me $1200 for two cables, to replace the rollers and to remount the…read morespring bar because it was mounted poorly. Less than an hour of work for $1200 dollars and I didn't see it coming. Don't fall for its a safety issue because they are scammers. Get a second opinion no matter what these people say, park outside if you have to if you are that concerned about the safety issue they are trying to sell you but do not use these people. They are scam artists and opportunists and I hope this reaches one person online and saves them the money they just took from me. I will surely tell everyone I know not to use them.

I've used James of Garage Door Service and Repair for years to service my old very heavy garage…read moredoor. Finally this spring I decided it was time for a new one. I didn't look any further since James was always so great. I now have a new garage door with windows and I absolutely love it. What a difference it makes inside and out. Thank you James and crew for taking care of me. You guys are the best.

The twenty year old garage door opener wouldn't function while cold. I consulted with Garage Door…read moreService & Repair and agreed to have the opener replaced. We agreed to a schedule and the tech arrived when on time. He completed the task quickly and efficiently even though it was one of the coldest days of the year. There were no hidden fees and he cleaned up the garage well. The garage door works flawlessly and I'm very pleased with my choice. I highly recommended Garage Door Service & Repair.

Promptness, service, and professionalism exceeded my expectations. My antique opener failed and was…read moreswapped for a code-keyed opener.

Mark was fast to come out and look at the issue with my garage door…read more Fixed it within minutes! He called to make sure everything was working the following day. 100% satisified customer here!

Our technician Mike was professional and knowledgeable. It was determined that one of our springs…read morehad failed and it was determined both were in need of replacement. We were told of other components that were in need of replacement at a substantial additional cost. The Lifetime Warranty on the springs is only honored if you accept the additional suggested repairs. There is a flat charge if you decide not to use their services so you are in essence paying for the estimate. In all fairness,I believe the workers are well trained and competent but the companies businesses model and upselling of service makes me question the value.

We had Precision out in December 2022 and they replaced our garage door motor. This morning I…read morediscovered that our spring had broken so I called them back to come out. Only 4 stars because while on the phone I asked a price for spring replacements to which I was told they range from about $94-394 per spring and they usually replace both at the same time. I was shocked when the technician showed up, did his inspection (he was very professional and knowledgeable), and then informed me they only have one spring available which happens to the be one at the top of the price range and there were no other options. He gave me quotes ranging from $900 up to $1900 for other various improvements. I was disappointed because I know pricing for this fix can be much lower but was in a pinch to get it fixed today and also didn't want to build the $85 service fee into potentially having someone else come look at it. Again, the service is great and the people are friendly but shop around if you have the time because I feel like I was mislead into having options when really there were none.

An unbelievably fast response! Excellent service! Friendly and professional. I would happily refer…read moreanyone to this business.

Excellent experience at reasonable cost. Replaced guide and all worn rollers. Very personable as…read morewell.