I have been on hold for 38 minutes. According to the music and automated message I've listened to…read moreso much it is making my ears bleed, they are implementing "a new medical records billing system so I may encounter longer than usual wait times". Seems to me that 38+ minutes is extreme. Do yourself a favor and find a Direct Orthopedic Care. Sam day appointment and everything is handled in office. SO much better!!!

It's a very positive experience. Everything went extremely well and I would be happy to use them…read moreagain.

The entire process was exceptional!!! The front desk was…read morepleasant to deal with!!! The young ladies in the back where the MRI was performed where Angels!!! The absolute best experience with MRI and I do not like MRI's at all!!! But the young ladies made it a breeze!!! They all deserve a raise!!!

The staff is very welcome and very good to explain to you what you are going to have doneread more

Clean facility, and friendly professional staff. I had a 10:30am appointment I arrived 30 minutes…read moreearly as instructed and I was in and out by 11. MRI (knee)

I had a pelvic ultrasound which is already an awkward/uncomfortable experience but my sonographer…read morewas so sweet and she made me feel so comfortable! I highly recommend her. The people in the front were kind to me as well. Great staff experience.

Everyone at this facility is so nice and friendly. The place is clean and service is professional…read more I would also like to mention Melody who works in the MRI clinical reviewal who went above and beyond to help me with my unique situation. It was a great experience all around. Zero complaints.

The staff are very nice and friendly, I like that you are in and out no waiting and they do quality…read morework in there reporting the results. I have used other imaging centers And I feel this is right for me.

Very clean, responsive staff, Baylor does a great job.read more

Service was great, helpfull staff! then a few months later I saw they had billed my insurance…read morecompany around $6,000. Well thats why I have insurance.. right.. well then they send me an invoice for another $9,000 (expensive for 60 minutes work) so I called them and they stated that the whole appointment was $15,000 (yes for 1 hours work!) and my insurance only covered part of it.. So we called up and asked how much for cash for the same service, they told us.. $1000 flat rate! Now I have some lawyer company calling me to collect and and being threatening! BeWARE Of this company! SHADY!

I still love this place. It is always a wonderful experience when I come here. Mimi was…read moreextremely pleasant & very patient & friendly when she checked me in. Her spirit made the room feel very - warm which was amazing . Laura, my technician, took extra care of the "girls" & made me feel very comfortable. Her hands were warm & didn't make me jump with each touch. That makes a WORLD of difference when doing a mammogram...especially since I'm sensitive to cold hands. I genuinely felt like they cared for me even though they didn't even know me. Thank you Mimi & Ladies for your warmth & hospitality. It truly is beautifully, wonderful to experience. I no longer dread my mammos. So if you're looking for a great place for your mammos, please try this place. You will not be disappointed .

The receptionist Mimi was beyond rude to my mother and another patient in front of us in the check…read morein. While waiting we seen a total of 3 patients walk in and 3 patients Mimi was incredibly rude to. There was no one there to speak to about the interaction, definitely do not recommend this location. I'd rather drive an hour to the next location closest to me rather than have my mom and myself subject to the rudeness, we received and dealt with today.

Amazing customer service‼‼‼ I laughed and enjoyed speaking with the lady's. They were very helpful…read moreand I truly appreciate them.

IFS Drug Testing is an efficient facility in DeSoto, TX. In the past I've been anxious about…read morevisiting other facilities due to the wait, staff, and crowd of people, but this facility is great. The staff is very professional, facility is extremely clean and the wait is nonexistent. The entire process takes 5-10 minutes at the most. You're in and out and able to enjoy the rest of your day.