The entire process was exceptional!!! The front desk was…read morepleasant to deal with!!! The young ladies in the back where the MRI was performed where Angels!!! The absolute best experience with MRI and I do not like MRI's at all!!! But the young ladies made it a breeze!!! They all deserve a raise!!!

The staff is very welcome and very good to explain to you what you are going to have doneread more

I have been on hold for 38 minutes. According to the music and automated message I've listened to…read moreso much it is making my ears bleed, they are implementing "a new medical records billing system so I may encounter longer than usual wait times". Seems to me that 38+ minutes is extreme. Do yourself a favor and find a Direct Orthopedic Care. Sam day appointment and everything is handled in office. SO much better!!!

It's a very positive experience. Everything went extremely well and I would be happy to use them…read moreagain.

I had a CT Scan/IV contrast done by Samantha. I was very nervous. She was incredible at IV…read moreplacement & calming my concerns. Front office was excellent. 10/10

Great place in town to get imaging for the doctors without having to go to a major location up…read morenorth in Ft Worth. I've been here twice now and both time I was able to get right in and get out quickly. Never have to sit in any lines, staff is always friendly and helpful.

The office was dreary and cluttered. Still don't know the results after 3 days. Staff was pleasant…read more I don't think it should take this long to get MRI results. I went to the Ennis office.

Appointment was at 9, its 957 and Im still in the waiting room. They are SUPER SLOW, even the check…read morein process. Believe the star rating they are Horrible. I will be letting my Dr know to not refer me or any of her other patients here.

Clean facility, and friendly professional staff. I had a 10:30am appointment I arrived 30 minutes…read moreearly as instructed and I was in and out by 11. MRI (knee)

I had a pelvic ultrasound which is already an awkward/uncomfortable experience but my sonographer…read morewas so sweet and she made me feel so comfortable! I highly recommend her. The people in the front were kind to me as well. Great staff experience.

Everyone at this facility is so nice and friendly. The place is clean and service is professional…read more I would also like to mention Melody who works in the MRI clinical reviewal who went above and beyond to help me with my unique situation. It was a great experience all around. Zero complaints.

The staff are very nice and friendly, I like that you are in and out no waiting and they do quality…read morework in there reporting the results. I have used other imaging centers And I feel this is right for me.

Appointment was on time and painless. Techs 'Jimmy' and Murty were great and made sure I was as…read morecomfortable as possible.

I had an ultrasound and CT scan. This used to be such a fine facility, the beat by far, but it has…read morebecome like most other imaging centers now. The techs seem unable to smile or make you feel confident in the care you are receiving. I felt like a bother to them. Yes, they were fast, too fast, focused on that instead of me. Whether it was because of high patient volume, job dissatisfaction, or persinal lack of empathy I am not certain. Other than that, the facility was clean, office staff were professional and courteous,radiologist report was fast, schefuling was mediocre...long wait times on the phone. Leave messages and don't get called back. I called and left a message on the Radiology Ditector's voicemail to ask a question about my exam. She never called back. I was so disappointed, I do not think I will go back.

It's never "fun" to be asked by your physician to get an x-ray, as it alludes to a possible medical…read moreproblem. But the staff here makes you feel calm and comfortable. Quality expertise by all. Kudos to the entire staff here.

I went to Envision Imaging of McKinney for a MRI-guided arthrogram. Dr. Lon Hoang performed the…read moreprocedure. He was calm, articulate, patient, empathetic to my high state of nervousness, and took time to explain the process to me in detail. He even offered to play music, so I asked to listen to his playlist - and it put me at ease. He slowly numbed the injection site until he could proceed with me being comfortable. I felt a slight pressure - nothing else - no pain at all, it was remarkable. Everyone told me it would be excruciatingly painful. It is my experience on 10/21/2025 with Dr. Hoang that he is the physician to request any such procedure. My deepest and most sincere thanks, Dr. Hoang. You are blessed with this gift of care and expertise. Respectfully L-A. P.