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    MS Coast Auto Brokers

    1.0 (1 review)
    Closed 8:30 am - 5:30 pm

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    7 months ago

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    Holmes Motors D'Iberville

    Holmes Motors D'Iberville

    1.9
    (23 reviews)

    I had a very disappointing experience with this dealership. I first contacted them in September of…read morelast year and clearly explained that my budget for a vehicle was under $2,500. Since then, I had multiple conversations with them about getting a vehicle within that price range. Their website also showed vehicles with down payments in the $1,800-$2,200 range. The day before I drove there, I spoke directly with Derrick, who confirmed that vehicles in that range were available. Based on that information, I drove from Louisiana to Mississippi and spent about $150 on travel to get there. When I arrived, I was told they did not have anything in inventory within my price range and that I would need to put down $3,100 to get a vehicle. This was completely different from what had been communicated to me over several months and what was displayed on their website. If I had been given accurate information beforehand, I would not have made the trip. I'm sharing my experience so others make sure to confirm inventory and pricing very carefully before traveling. I had a very disappointing experience with this dealership. I first contacted them in September of last year and clearly explained that my budget for a vehicle was under $2,500. Since then, I had multiple conversations with them about getting a vehicle within that price range. Their website also showed vehicles with down payments in the $1,800-$2,200 range. The day before I drove there, I spoke directly with Derrick, who confirmed that vehicles in that range were available. Based on that information, I drove from Louisiana to Mississippi and spent about $150 on travel to get there. When I arrived, I was told they did not have anything in inventory within my price range and that I would need to put down $3,100 to get a vehicle. This was completely different from what had been communicated to me over several months and what was displayed on their website. If I had been given accurate information beforehand, I would not have made the trip. I'm sharing my experience so others make sure to confirm inventory and pricing very carefully before traveling.

    I had the best car experience with Stephen Holmes. We have been conversing over the months trying…read moreto get everything together and when I finally came today he made sure I was satisfied with my purchase. Him and Mr Brandon were awesome. I would recommend them two to anyone. Can't wait to come back and get my daughter her first car.

    Mandal Chrysler Dodge Jeep Ram

    Mandal Chrysler Dodge Jeep Ram

    3.2
    (9 reviews)

    The staff at this dealership were incredibly disrespectful and unprofessional. It is disappointing…read moreand honestly embarrassing on their part. The environment suggested that diversity, equity, and inclusion are not valued here. The staff was entirely white and seemed to lack both customer service skills and basic automotive knowledge. Two days ago, I had a tire blowout on the highway and urgently needed a replacement. I would have been fine waiting if a tire had to be ordered, but instead, the staff lied to me. The only helpful person I encountered was the receptionist at the front desk. She kindly explained where to go and how to pull up so my vehicle could be let into the service bay. I followed her directions, but when I arrived, the bay doors did not open and no one acknowledged me. I ended up walking into the bay, unsure if I was even allowed in there. There was a customer speaking with three or four employees, but they were not working on anything. They were just standing around chatting. Once the customer left, the employees scattered in different directions without saying a word to me. I remained there, clearly visible, but continued to be ignored. I tried to get one man's attention, and he deliberately walked away from me without responding. Eventually, I walked deeper into the building and found a glass-walled room with several employees inside. I told them I had been waiting in my car and then inside the bay without anyone acknowledging me. One of the women in the room acted as if I was the problem for bringing it up. I explained what tire trim I needed, but they focused on the brand instead. They did not have that brand in stock, and I was told it could be ordered. I was led to believe that the exact brand was required, but I later learned from a trusted source that only the trim matters. They then sent me to the parts department to "see what could be done," but it was just a waste of time. I was told to try a Discount Tire on Pass Road. That location does not exist. I only knew what Discount Tire was because of its popularity in California, so I immediately realized the recommendation was false. It felt deliberately misleading and unprofessional. Throughout the visit, the staff made repeated assumptions that I did not own my vehicle or that it was used. I drive a 2024 VW Atlas. Their assumptions were completely baseless and offensive. This entire experience was disgraceful. If you expect to be treated with basic respect and honesty, avoid this dealership.

    Be sure to ask as many questions as possible. I was blindsided to find out my deposit is not…read morerefundable. This was not disclosed by the salesperson. Nor is it on my receipt.

    MS Coast Auto Brokers - usedcardealers - Updated June 2026

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