This is my 5 vehicle Purchase with Astro Ford. Each time has been amazing but this last time they…read morewent over the top and took care of me all the way. Chance Johnson and Ian were spectacular. Even though it took a long time, no fault of theres due to planned meetings, i left satisfied and this just confirms that Astro Ford is the best. Cannot beat the lifetime Engine and Powertrain warrenty by the way. Good Job Chance and Thank you!!!!!

Would never in a million years recommend this place!! Came for a simple recall fix and left with my…read morecar still NOT fixed and marks everywhere on my car that will not come off! Ridiculous!!

I had a very disappointing experience with this dealership. I first contacted them in September of…read morelast year and clearly explained that my budget for a vehicle was under $2,500. Since then, I had multiple conversations with them about getting a vehicle within that price range. Their website also showed vehicles with down payments in the $1,800-$2,200 range. The day before I drove there, I spoke directly with Derrick, who confirmed that vehicles in that range were available. Based on that information, I drove from Louisiana to Mississippi and spent about $150 on travel to get there. When I arrived, I was told they did not have anything in inventory within my price range and that I would need to put down $3,100 to get a vehicle. This was completely different from what had been communicated to me over several months and what was displayed on their website. If I had been given accurate information beforehand, I would not have made the trip. I'm sharing my experience so others make sure to confirm inventory and pricing very carefully before traveling. I had a very disappointing experience with this dealership. I first contacted them in September of last year and clearly explained that my budget for a vehicle was under $2,500. Since then, I had multiple conversations with them about getting a vehicle within that price range. Their website also showed vehicles with down payments in the $1,800-$2,200 range. The day before I drove there, I spoke directly with Derrick, who confirmed that vehicles in that range were available. Based on that information, I drove from Louisiana to Mississippi and spent about $150 on travel to get there. When I arrived, I was told they did not have anything in inventory within my price range and that I would need to put down $3,100 to get a vehicle. This was completely different from what had been communicated to me over several months and what was displayed on their website. If I had been given accurate information beforehand, I would not have made the trip. I'm sharing my experience so others make sure to confirm inventory and pricing very carefully before traveling.

I had the best car experience with Stephen Holmes. We have been conversing over the months trying…read moreto get everything together and when I finally came today he made sure I was satisfied with my purchase. Him and Mr Brandon were awesome. I would recommend them two to anyone. Can't wait to come back and get my daughter her first car.

Fantastic service, response time, and overall value. I worked with Cody online, and they provided…read moreexceptional quality and service for my needs. Without a doubt, I recommend this company and service. Call and ask for Cody, they got your back. This review is not in response to purchasing a vehicle, but a VSC.

Terrible customer service. They were talking mocking customers while I sat there waiting for my…read morevehicle to be serviced. (It took over 7 hours for my service and I had zero update from the service staff). I drive to the Mobile BMW for service now to avoid this disaster of a dealership. Specifically Avery - when I was looking at a new car, he refused to speak to me (the buyer of the vehicle). He would only speak to my husband who knew nothing about the vehicle being purchased. Also one of the above mentioned speaking very negatively about customers and potential buyers. He kept trying to sell me on a SUV that his manager had previously wrecked. I got so annoyed, we finally just left. I ended up buying a custom build from the Mobile BMW group as they have only been extremely professional and beyond helpful in every step.

I am currently traveling cross country for a new job in Arizona and my car broke down right near…read moreVolkswagen of South Mississippi. The people at this dealership are some of the most kind, respectful, hard-working, and professional people I've come across in a very long time. They're not only diagnosing the problem and helping fix it, but the service advisor, Dylan and technicians Brandon and Tyler are amazing people all around. They're working hard and helping to ensure I will make it to Arizona to start my new job on Monday. I would highly recommend this dealership to anyone looking for a new Volkswagen!

Recently purchased a Volkswagen Passat and the check engine light came on. Tried to get it serviced…read moreASAP but they were booked out for two weeks. Called and talked to Dylan W. And he was awesome. He was able squeezed me in and got me taken care of the same day. My first experience with a Volkswagen service department was an absolute pleasure Thank You Dylan!

The staff at this dealership were incredibly disrespectful and unprofessional. It is disappointing…read moreand honestly embarrassing on their part. The environment suggested that diversity, equity, and inclusion are not valued here. The staff was entirely white and seemed to lack both customer service skills and basic automotive knowledge. Two days ago, I had a tire blowout on the highway and urgently needed a replacement. I would have been fine waiting if a tire had to be ordered, but instead, the staff lied to me. The only helpful person I encountered was the receptionist at the front desk. She kindly explained where to go and how to pull up so my vehicle could be let into the service bay. I followed her directions, but when I arrived, the bay doors did not open and no one acknowledged me. I ended up walking into the bay, unsure if I was even allowed in there. There was a customer speaking with three or four employees, but they were not working on anything. They were just standing around chatting. Once the customer left, the employees scattered in different directions without saying a word to me. I remained there, clearly visible, but continued to be ignored. I tried to get one man's attention, and he deliberately walked away from me without responding. Eventually, I walked deeper into the building and found a glass-walled room with several employees inside. I told them I had been waiting in my car and then inside the bay without anyone acknowledging me. One of the women in the room acted as if I was the problem for bringing it up. I explained what tire trim I needed, but they focused on the brand instead. They did not have that brand in stock, and I was told it could be ordered. I was led to believe that the exact brand was required, but I later learned from a trusted source that only the trim matters. They then sent me to the parts department to "see what could be done," but it was just a waste of time. I was told to try a Discount Tire on Pass Road. That location does not exist. I only knew what Discount Tire was because of its popularity in California, so I immediately realized the recommendation was false. It felt deliberately misleading and unprofessional. Throughout the visit, the staff made repeated assumptions that I did not own my vehicle or that it was used. I drive a 2024 VW Atlas. Their assumptions were completely baseless and offensive. This entire experience was disgraceful. If you expect to be treated with basic respect and honesty, avoid this dealership.

Be sure to ask as many questions as possible. I was blindsided to find out my deposit is not…read morerefundable. This was not disclosed by the salesperson. Nor is it on my receipt.

I had the displeasure of speaking with one of their sales managers, Jamie, via text as he decided…read moreto not return my call. He the berated me about a vehicle that I was not asking about and never addressed the one I was. After trying to message and call him to clear up this misunderstanding, he never replied and they lost my business. I will purchase my 60k vehicle elsewhere.

Everyone was very nice and helpful. Cameron and Neil are awesome!!! We feel we got an OK deal on…read morethe vehicle.

May 24, 2026 I recently acquired a 2026 Volkswagen Tiguan…read moreSEL R-Line Turbo vehicle. The salesperson, Brandon Baggett, went the extra mile to ensure I was fully informed and pleased with my purchase. Even though he is primarily associated with the Kia section of the dealership, he readily took the time to show me the Volkswagen Tiguan SEL R-Line Turbo that I desired. I opted for the avocado green exterior color, complemented by a black and amber brown diamond-stitched leather interior, which earned a spot on the 2026 Wards 10 Best Interiors & UX List. He guided me through the entire paperwork process and remained very patient, composed, and respectful. He possesses integrity and a compassionate nature. I've never experienced such attentive service in my numerous car purchases. Brandon Baggett will treat you and your family the same way rather you want to see a Volkswagen, or a Kia vehicle!

AVOID THE HEADACHE…read more Paid for new, top-of-the-line vehicle; received damaged car with missing parts and unfullfilled promises. This will likely escalate to involve small claims court. Promised package valued at $1995. missing $818. Window seal damages estimated at $500. Who wants the headache of spending the extra time collecting estimates and documents? Q. Why are there so many 1 star reviews? A. Because there is no option to go zero. Better off to shop elsewhere.

Glad to have Mitsubishi back on the coast. Great managers and finance manager, excellent fast and…read morefriendly service.

nice place. seen there ad on fb for a oil change for 19.95 for all make and models for there grand…read moreopening special. i called & spoke to lindsay & she set it up. i got here & she was so nice & made sure i was comfortable while i waited. the employees were nice also. every time one came for coffee they would ask have i been helped or needed anything. good customer service. recommend