I will never go anywhere else. No handy man can do the job…read moreas well as they do. And Gurantee Warranty for the work and material. I had Alan the one man show gutted the whole Kitchen from the 60's Dark and dreay to New and Bright. Might cost more doesn't matter when your paying for Quality. The minute you walk in they are there to help and guide you through your design. No pressure Customer service is the best. Its not always about the money. Its how happy and satisfied you are at the end .

We were attempting to return as a repeat customer, but the experience this time was incredibly…read moredisappointing. I had to reach out a dozen times over the course of a month just to get a hold of someone. When I called the last time, the receptionist literally laughed at me and said, "Oh, you're the guy that keeps calling." I decided to stop by the showroom in person the next day, hoping to finally speak with someone. To my surprise, the receptionist there repeated the same comment and laughed in my face. Completely unprofessional as she knows how long I've been attempting to reach them. When I eventually did get in touch with the owner, he casually admitted he hadn't even started our quote. I told him he'd had it for over a month and could have at least reached out to say there'd be a delay as I had been waiting for the project. His response? "Yeah, just haven't had a chance" and that he probably wouldn't be able to get it done, wasting over a months' time waiting on him. This level of service is unacceptable. We will not be returning.

Top notch highly recommend! All members of the oragnation have great customer service quality…read more The cabinet look far Marvelous. Great way to tune up the kitchen. We updated the counter tops and back slap a few years back and kept the cabinets because we liked the oak look. Well, things change so we hired Nu Look and they did a MARVELOUS job. Great people with a great concept. We added end caps on the cabinets and that was a home run for us. Nu Look came through

I've worked with Andew and Steph and the team at Nu Look only for a short time now, but these guys…read moreare professionals and really know their stuff in the cabinet refacing/refinishing world - knowing when it's a better option to refinish or reface vs go with new cabs is definitely not always clear cut, particularly with rehab properties and projects. So a trusted team is super nice to have!

Steve is phenomenal! Communication was outstanding, always so kind and responsive. Our hardwood…read morefloors look better than I imagined. ​

Steve did a phenomenal job at my home. Professional, attention to detail, just can't say enough…read morepositive things about him or his work. Highly recommend!!! John

Great work and great materials! They measured and then came on time, did the work and made no mess…read more Always go back too this business .

My go to for all my flooring needs. Great customer service, not pushy or rude. Amazing product and…read morework ethic. The finished product is always better than I pictured.

Mallo Home Improvements did a wonderful job with our kitchen. Their quote had the most realistic…read morepricing & they listened to us and address any questions or concerns we had throughout the process. The whole ordeal took a full month and was straightforward. We worked with VP supply to select the cabinets+layout, picked out the tile at best tile, and granite counter top from solid surfaces. Im very happy with the out come of their work, this is my dream kitchen.

After a terrible experience with a Craigslist "handyman" I decided it would be in my best interest…read moreto find a professional team that could help me out with the various tasks I don't have time to deal with. I'm pretty keen on not getting overcharged for things, but I also know "You get what you pay for" After getting several quotes for a window replacement (old window out, new vinyl window in) I decided to give Mallo Home Improvement a go. Their quote wasn't as low as quotes from unverifiable sources (ie craigslist or such), they were much lower than the big box stores, and a few local shops. The Service: Mallo is good about working with your schedule to make the initial measurements. They don't stock the windows, so there was a couple week wait between the time I contracted the work, and the time it was completed, but nothing too long. They did a quality install job, and I've since called them back to do another window (currently on order). They have a small but nice showroom, making me rest assured I am in good hands and not some fly by night operation. I haven't looked into kitchen / bath renos with them, but plan to get more quotes from them in the future. Look back here for updated reviews as they will probably be my go-to guys. They also sent me a $100 gift certificate in the mail for christmas, which isn't good for repairs, but can be used if purchasing materials. Summary: Service: Good The Price: Competitive Service Area: ROC and surrounds Recommended - Yes!

We love our new flooring! The Coretec flooring in the 3 rooms we had done is beautiful, and the…read moreinstallation was done perfectly by the professionals at Messner. We highly recommend Messner Flooring if you want quality workmanship.

Great overall experience! I got 3 floors done in the kitchen, bathroom, and upstairs hallway and…read morethey all came out really nice! Christo did an amazing job and the whole team worked through the problems to get everything done!

Amazing experience from start to finish! Brian matched my new carpet to my existing carpet…read moreperfectly. His communication was 10/10 making this a painless process!! The installers were extremely hardworking, professional and cleaned up after the job was done leaving no mess behind, just a beautiful carpet to enjoy! I'm looking forward to using them again for all of my floor covering needs and would HIGHLY recommend them to all my friends and family.

Yann and Chuck are wonderful people to work with. Yann came out to see us as soon as we contacted…read morehim and the carpet was installed as fast as they could and it looked perfect. thank you

This place always has everything I'm looking for and more! Some of the best looking walnut,…read moreRosewood and Purple Heart I've seen anywhere. Also best place to go to for good quality plywood, even pre-finished plywood.

What a great, hidden gem in Pittsford Village. I've driven by it many times but never even noticed…read more However I recently needed some wood that wasn't available at Home Depot for a home DIY project. I also needed the wood ripped down to certain sizes. I shopped around and they offered the best price. They were quick and easy to deal with, and while I waited, I walked around their shop--which smells wonderful! Tip: they have a good selection of live edge slabs for countertops, tables, etc and really old, awesome reclaimed wood beams. They varied in price based on size but were around $250 ea. I may come back to buy one for my new fireplace mantle!!