Cannot reach them on the phone. If you have a specific question the online robot service has no…read morehelp. Doesn't understand your question hangs up on you.

What one should expect: significant delays in customer service, particularly when shipping…read more Several employees doing tasks other than handing an increasingly large backlog of customers. Better than the UPS Store but still not acceptable.

I called Staples searching for a 22" computer monitor and the employee told me that they had one in…read morestock. So I drove there and asked for the monitor. The employee and I walked to the shelf, but what she thought was a monitor, wasn't. So she called her manager to ask if they had the monitor in stock and the manager climbed a ladder to the top shelf across the store and found the monitor. I was happy that they had one in stock. I was the only customer in the store. I don't know how these stores are keeping their doors open. Anyway, they were fast and friendly and they had what I needed. Recommend!

This was honestly the worst TSA PreCheck experience I've ever had. The employee was rude and…read moreargumentative before I had even said hello. She was not helpful, friendly, or welcoming, and every interaction felt unnecessarily difficult. At one point, another employee actually had to step in and tell her to stop because her customer service was inappropriate. Even when she was attempting to help, her attitude came across as condescending and as if she needed to argue about everything rather than simply assist. I understand that working with the public can be frustrating, but there is no reason for a customer to be treated this way. Unfortunately, based on this experience, I would not return to this location for TSA PreCheck and would not recommend it to others.

I needed to move 1/2 mile down the road. They showed up on time and were fairly efficient. However,…read morethey caused damaged to my floor, walls, and furniture. When I contacted the company they asked for documentation, which I provided. They initially said they were offer $50.00, but then never heard from them again. They cause deep scratches in my hardwood floors, scraped up a wall, and damaged a desk. I would NOT recommend using them.

Moto movers showed up on time and delivered on time. They provided a private move from Ohio to…read moreTexas for a flat rate plus tax. There were no surprise charges or extra charges for stairs which was really nice. They did a really good job nothing was broken or lost. I would recommend this company.

I stopped by the UPS store today and received great service that was quick and very pleasantly…read moreprovided with reasonable prices. I needed to send a couple of things that I didn't want to fly home with because I didn't want to pack them underneath the plane or carry them on board. They provided custom box sizes that were made to order that fit what I needed like a glove and also provided excellent packing materials for a safe journey. They provided a great value in shipment insurance free of charge for the amount that I needed.

Always find the girls very friendly and helpful! They are always willing to do what they can and do…read moreit quickly! Without them, this store wouldn't exist here. Thank you!

They do a great job! Personnel is friendly and accommodating. I appreciate the regular coupons,…read morewhich allows me to use their services more frequently. I especially appreciate their regular deals to get comforters and blankets cleaned (e.g., $22 for my comforter or a BOGO deal for comforters). Service has a quick turnaround - I often receive my items way before I expected to get them back.

After reading the recent reviews, I may have lucked out. I…read moreset up a pick up, received fantastic customer service out of the gate from the employee who called me to gather payment information-- I was not too keen on giving my credit card information over the phone and having it stored, but I reluctantly did. I placed my items on my front porch as instructed for pick up on Monday. Monday evening my items were still there, I contacted via email and was told they would be picked up on Thursday... today's Thursday and again my items have sat outside on my porch all day without being picked up. Thankfully, the items were still there as I've now left a bag full of expensive suits sitting on my porch all day, twice. I have since emailed asking for my credit card information to be deleted. I do not recommend and I will not be using this company

Very good contact from greeting to delivery. Exceeded expectations while clothing in their…read morepossession. This business has definitely fulfilled my day cleaning needs.

Needed to utilize dry cleaning services again. Decided to give this place a try. Glad I did! Fast…read moreservice! My clothes look great and everything was back in a couple days. Had to have a couple more pieces dry cleaned later in the week. I used the bag they gave me on my prior visit and the drop box. So convenient! The staff is super nice here and greeted me as I walked through the door on both visits. Very professional! I could tell that I was appreciated as a customer.

Our office building regularly goes without weekly mail delivery. When you call the listed number…read morethey put you on hold and then disconnect the call.

Better!! Staff is different than when I used to avoid this branch! Much nicer, more helpful,…read moreactually happy & friendly with customers! A world of difference! I don't mind going there at all anymore.

Big thrift store with good selection of clothes, decent amount of other items. Prices are OK,…read morealthough the new pricing system as of late 2025 can be a bit confusing. The people working there are friendly and helpful, although it seems to be a bit understaffed. The Fairlawn Salvation Army thrift store used to be one of my favorites, then they eliminated some of the discount colors and then went to a system with most of the clothes being priced according to what they are, i.e. pants and shirts are $4.99 and there is one color that is half price (although on Wednesdays everything except one color are half price). On my most recent visit they have backtracked a bit so that most of the brick a brack and shoes are individually priced. There are still some good values, however the selection seems to be not as good and it can be confusing what certain things cost. The advantage of the current system is that if you find a high quality piece of clothing you do get it for a good price. The non-clothing selection has definitely decreased, the selection is limited and there are not a lot of interesting items. In the past I have found some really nice items, but now it seems like most of the stuff is nothing really special. Overall a pretty good thrift store, but not worth a trip just for thus store.

Nice variety of items. Fair prices not like other thrift stores that want top dollar. We enjoy…read morelooking around.

As of right now I canceled my storage before I move in because the insurance they sold me does not…read morecover theft. I went and spoke directly with mgr. Decided to cancel only hours after sign up. But they have yet to refunded the money due back to my card. Can not reach them by phone. Its been 3 business days. Will update if things change.

Storage King in Copley, Ohio, is nearly impossible to reach if you need assistance. They don't…read moreanswer the phone, and they certainly don't return calls. You're more likely to hear from your deceased grandmother through a medium than get a response from them. Absolutely terrible customer service. Tenants beware--I strongly recommend considering a different storage facility. I'll be moving my belongings out as soon as possible.