I've been going here for 20 years (I am 38). the last couple years the service here has significantly decreased. At first I thought it could be a staffing issue so never press the issue but over the past few years I've had to repeatedly call to get answers about test results and follow up questions. They used to be proactive now you can only reach them if you "chase" them. Front desk staff is lovely. read more

Dr. Roberts listened to my concerns, addressed my issues, and performed an immediate follow up testing in her facility. Returned back to the room, explained the results and recommended follow up. Excellent care. Very friendly,caring, and still professional. I highly recommend her. read more

Do not go to this practice for prenatal care. I had a very similar and scarring experience as another reviewer with Dr White. He was condescending, rude and unprofessional. I went in for a non routine visit after experiencing excruciating pain earlier in the day that almost lead me to the hospital. He entered the room having clearly not looked at my chart, info or anything and asked if I was here for a routine visit or if I had an issue. I said I had an issue.. walked him through my pain and described it like a kidney stone (which I've had before). He looked at my urinalysis and said can't be that.. he then put the ultrasound jelly on my belly to listen to the baby and threw the tube across the room onto the counter. Zero professionalism. My husband and I were jaw dropped. He proceeded to tell me I'm fine and likely experienced a muscle spasm because I'm "out of shape" and body cannot handle the growing baby (mind you I'm 5'3, was about 15 weeks at the time and about 140 pounds..). I asked if he would recommend physical therapy for me to help with the muscle pain and he laughed and said it would do me no good at this point. I left feeling incredibly incapable of growing this baby and very defeated that I will have to deal with this pain for the rest of my pregnancy. WELL turns out the next day I passed a kidney stone. So that was the pain source.. I doubt dr white even looked at my urine because there is no way there wouldn't have been blood in my test with the stone moving through my urinary system. Needless to say I've switched practices to see the midwives at seven hills and my care has been NIGHT AND DAY. Do not settle for bad doctors that don't care about you or your baby's well being. Dr white--you need to retire. The other doctors are pleasant enough. The nurses are hit or miss. The ultrasound tech at the Mt auburn location is horrible. read more

I saw Dr Emily Wiebracht for my well woman exam and thought she was phenomenal! she was direct and professional, friendly and put my mind at ease. In the past the physical exam has been a tad painful and uncomfortable, not the case with Dr Wiebracht, she was very proficient and for the first time ever I literally didnt feel a thing. I highly recommend her. read more

A few friends recommended Mt Auburn OBGYN office at Christ Hospital Medical Building last fall when I was seeking a second opinion from a lingering medical issue. I was able to secure an appointment a few days from my original call to the office, they were accommodating to my issue and from my first visit to the office very professional. Dr. Heather Boyd is the newest addition to the care team and extremely welcoming, she listened to my issues, reviewed the materials from a previous doctor I saw for ten years, took some tests. I came back for return visit two weeks later with results of the tests, she throughly explained the options available to me, I decided surgery was the best solution for me. Surgery was scheduled a few weeks later, the associate in the surgery scheduling made me feel comfortable, worked with my insurance and confirmed twice everything was approved. On the day of my surgery at Christ Hospital was seamless, all of the nursing staff were top notch. Dr. Boyd came in to check in me before the surgery and afterwards. The morning after my surgery Dr. Wendel checked in on me making sure I was okay and Dr. Boyd called me 30 minutes later making sure I was recovering well. My post op appointment two weeks later again Dr. Boyd listened to me, made sure I felt comfortable and said don't hesitate to call if you have any questions on your continued recovery. Today I had my six week post op appointment, the office was busy, so had to wait a bit in the exam room. Dr. Boyd apologized for the wait and again answered my questions, completed the exam, everything healed properly and good to go back to work. She again stressed if I have any further questions, please don't hesitate to reach out she's here ensuring I have the best quality care. Amazing to know Mt. Auburn OBGYN truly cares for their patients which is a rarity these days. Two items to note, there is a wait once you arrive for your appointment and once you're in the exam room, I know appointments back up, but would be nice to be told when you check in, we're running late 15 minutes today, etc. Also their office and the exam rooms are a bit dated, a remodel would be nice matching their amazing service. read more

TLDR: Dr. White was very insensitive and also claimed my previously diagnosed yeast infection was psychological. I gave two stars because the staff at the desk were nice, and I'm sure this practice likely has doctors more capable than Dr. White. I came to see Dr. White to discuss a recurring yeast infection. I started to explain my symptoms to him, and he cut me off to tell me that yeast infections don't hurt. I then had to basically interrupt him to tell him that I had already gotten a diagnosis for the first yeast infection (which definitely hurt and lasted for weeks), and that every prior infection had felt exactly the same and gone away quickly with OTC yeast infection meds. I didn't even get to finish telling him all the relevant info. He explained to me that he couldn't actually trust the diagnosis of the first doctor without seeing my test results. This is fine, I would have them sent over, but he still wouldn't even entertain the diagnosis as an option. He continued to tell me that the fact that the medication had helped was probably a placebo effect, and that I most likely had vaginismus. I told him that I had previously experienced vaginismus and it felt very different. He essentially told me that's what he thinks it is anyways. He then proceeded to have me undress. When he returned, I got on the table and he started examining me. He did not tell me what he was actually doing in my vagina until I asked. He then told me he was going to test for a yeast infection (even though I told him I had already treated the one from the previous week and was no longer experiencing any symptoms). I also tried to ask him questions about the pap-smear, as it was my first one. When I asked if it would hurt he laughed at me and said he "hopes not". After this was over he just told me to come back if the problem returns. I told him I was really hoping we could talk about ways to prevent the problem from coming back. He said he couldn't tell me because he doesn't know what it is. I asked him if he would walk me through the potential plans depending on what the problem might be, or give any insight on how we would actually figure out what it is. He again refused to answer and straight up walked out of the room (no goodbye, lets follow up, or anything). I understand that a good doctor needs to see test results and consider multiple options. But Dr. White decided that I had vaginismus (a disorder largely linked to a psychological component) and wouldn't entertain any other cause. Even if this was actually what was happening, he didn't give me any information on the condition, nor did he discuss how we would treat it. Even without seeing definitive results of the yeast infection, it would not have hurt to discuss lifestyle changes to help prevent them, or to do any additional tests to see if I could have an underlying issue. This guy made me super uncomfortable. Didn't listen to me. Didn't answer my questions. Gave me no plan for follow up care. I literally went out to my car and cried because I was so frustrated. I'm leaving this review because I hope someone will read it and go see someone else!!! Hopefully the other doctors at this practice care more about their patients than Dr. White! I also never got any phone call when my test results were in. I had to call and ask for them (my results were indeed negative, as I told him they would be, because I already treated the infection....). read more

AN ABSOLUTE JOKE. I am currently experiencing what i believe to be a miscarriage. I come in , go into the restroom & the second i step out of the restroom i am met by a billing lady. She pulls me into her office to discuss a billing issue & said i would be better off going to another practice... OVER A BILLING ISSUE. Mind you, i am experiencing severe cramping & bleeding. She did say i could proceed with today's appointment but i would be expected to pay out of pocket. I decide to proceed with my appointment and go out to the waiting room. My appointment was at 9:30 AM , i got there at 9:15. Everybody was taken back before me even those who came in AFTER me .... 10:15 rolls around & i an still waiting. The office then decides to attempt calling me at 10:30 & i declined their call. I went through an entire pregnancy with Mt Auburn prior to this appointment, NEVER have i waited more than 30 mins. If you want to be treated horribly. Go here. Since Dr Boyd left, they have been horrible. She is now at UC , so if you are interested in GOOD care maybe try going there. I would NEVER in my life recommend this practice to anybody. One of the hardest times of my life & the staff here is just straight up unethical. Goes to the show you how money hungry out healthcare industry really is. read more

The wait at this location, Mt. Auburn, was a bit long. I've since started going to the Anderson location, which has the same doctors. I love Dr. Magner!! She is so sweet every time I come in for an appointment. I'm now 15 weeks pregnant with my first child and I couldn't be happier with who will be taking care of me. I haven't met the other doctors in the practice yet but I've heard great things about all of them. I'm very confident that whoever will be delivering my child will take great care of us. I will update this review once I give birth. read more

My wife recently gave birth and had care through this group, primarily through Dr. Wendel, but saw a number of different providers. We couldn't be happier. Very professional, reassuring and overall great team for my wife, who was a high risk patient. The delivery at Christ was also a superb experience. Can't recommend enough. Even their bill later was also very reasonable. Dr. Wendel and a couple of the others are just amazing. read more

I was recommended this group for my pregnancy and delivery. They were great for my prenatal appointments, but my delivery with them at Christ Hospital was a mess, and so was my postpartum treatment. I felt like the baby was the candy, and I was the wrapper to be thrown away after the candy was out. Dr. Boyd induced me because I was already 41 weeks and didn't want to put the baby or myself at any unnecessary risk. She gave me twice the minimum dose of misoprostol, which left my contractions between 30 seconds and 1 minute apart. I asked for gas, which I had been recommended. I was told it didn't do anything and was slightly ridiculed for asking for it. My water broke two hours later. I asked for an epidural at 5cm and then labored until I was 9 cm dilated (repeated asking for the epidural over the course of several hours) and when I got to 9 cm I didn't really want it anymore based on my birth plan, but they pushed it on me saying that the aesthetician was only available then and it was my last chance and talking about how much more I would hurt without it. It only worked on half of my body, which means they did it incorrectly. They also put in a latex catheter, despite stating that I had an allergy multiple times (I didn't find this out until after the birth). After pushing for just an hour and a half, the doctor said the baby was sunny side up (they did not tell me this until after pushing for an hour) and even though he was crowning, the doctor said he would not be able to be born that way and that I needed a c-section immediately. The doctor's shift switched over and told me that she had given me a double dose of the misoprostol because she was hoping to deliver my baby that night, but that another doctor would... A different doctor tried to turn the baby and did the c-section. I cannot remember much other than him trying to make jokes... after I had just labored until 9cm without drugs (or a nurse present... but that's more of a hospital issue), pushed for over an hour, and been told that I needed a c-section (which I was not in my right mind to ask questions like- what if I don't get the c-section, etc...). Jokes....At my follow-up appointments, I asked for a pelvic floor physical therapist and another doctor told "well you didn't have a vaginal birth..." and also said things like "you'll have your bikini body back in no time...". At my 6-week appointment, I mentioned that I thought I had a scab. The doctor said it was a stitch coming through the incision and it should resolve on its own. After some light googling when getting home, I realized that it would not and most people need a doctor to remove it in that case. The doctor should have asked me how long it looked that way to determine if it would resolve on its own. It looked that way for 4 weeks... I think this practice would be great for someone who wants a scheduled c-section or requires literally no care. The receptionists were great, though. Loved them. read more

I gave birth to my first son on 9/27 delivered by Dr White. I originally came to Mt Auburn for GYN services with Dr Roberts after hearing good things about them. After a decade of a casual relationship with them, I've had the pleasure to really get to know the practice. I was diagnosed with gestational diabetes early in my second trimester and they referred me to plenty of resources. Unfortunately, the Christ Hospital Maternal Fetal medicine office is completely not evidence-based in their approach and they did not honor my approach of going without oral medication if not necessary. They literally pressured me with good cop - bad cop routine every time I was in the office. In addition, every time I went it was a 3 hour appointment and I saw a different doctor every visit so I had to repeat myself. And the gestational diabetic educationist contradicted the doctor when asked the exact same question. By the third appointment, they literally were using fear tactics implying don't you want the best for your baby? In contrast, Mt Auburn's doctors helped make me feel supported in my request to get evidence to back up gestational diabetes health needs, such a contrast in making me feel so small for asking. But this is a review for Mt Auburn, I digress ... Each doctor at Mt Auburn brings their own unique take on things but all of them meet often to review their patients. At least half of their practice have close to or more than 30 years of OB experience but even still, they keep up to date with the latest medical literature. Dr White double checked the advice he gave me and read up on the questions I asked him to help me best understand options I had. Dr Roberts is the eternal optimist and I've found her to be super empathetic. Actually everyone is empathetic. Dr Fitzgerald is bubbly and tells you personal stories about his kids. You can have a great conversation with Dr Wendel about where to buy the best fish in town from local vendors while discussing tips on yummy foods for diabetics. Overall, the thing I value the most from this practice is that they look at you as a person, a whole person and assess your medical situation from that perspective. They don't just blindly follow the guidelines without fully understanding and discussing them with their patients. They give options in a nonjudgmental tone and are always thinking about the situation from the standpoint of their patients when in their office, in the delivery room or even on the phone. In addition, they bend over backwards to help try to accommodate their patients work schedules to the best of their abilities and the doctors return your calls by the end of the day every time. In conclusion, I wholeheartedly recommend Mt Auburn women's center for your OBGYN needs. As a side note, and I realize everyone's insurance situation is different but my labor and delivery cost was lower with Mt Auburn at Christ Hospital than any others I know of among my group of friends. I'm still waiting to see if they forgot to bill me for something! read more

I think this place is great! I've met most of the doctors and they have been wonderful. I see Dr White and he really knows his stuff. If I'm having an issue I know he can figure it out. Everyone is very nice. I don't have any complaints read more

Ok, I'm going to give them 3 stars just because they took really good care of me during my pregnancy, and assisted in delivering my healthy baby girl. All of the doctors are very professional and friendly, however the wait for your appointment can get a little ridiculous at times. I am not giving them an outstanding review because of their billing practices. I had an ultrasound done there for my 20th week of pregnancy and it was not covered by my insurance, leaving me with an account balance of over five hundred dollars. I understand that it is my obligation to pay my bills, but being a person that lives paycheck to paycheck, I was unable to pay the bill in full, and i have only been there a handful of times since my daughter was born in 2012. Each time I went there I would pay something towards my balance, usually about 20 dollars. I felt harassed by the billing department every time I went there for a routine appointment to pay them money, they would remind me every time I got there that I still had an outstanding balance, and that I HAD to pay them something that day. So, recently I called to schedule an appointment with them and they refused to see me unless I paid at least half of the balance. They also refused to call and re-fill my birth control pills because I had not seen a doctor yet. How can I see a doctor when I am unable to schedule an appointment? So, with this being said, I have felt "bullied" by these people to pay them every time I go there, and that makes me very uncomfortable. Again, I understand that I need to pay the bill, and it is going to take some time for me to do that. I have made arrangements to pay it, so please don't judge. I have ended my relationship with Mt Auburn Women's Center and have decided to go somewhere else, in hopes that I wont be asked to hand over money every time I have to come to an appointment. I think that is absolutely ridiculous to do that to people, and I feel sad that I have to go somewhere else since I got to know all of the doctors and they were the ones that took care of me through my pregnancy. read more