They were knowledgeable and thorough in their examinations, friendly and efficient. I'll be going…read moreback

I have been going to Mt. Baker Vision for over a decade. I recently took my daughter to pickup her…read morenew glasses and was helped by a woman I've not seen before. When I noticed her new glasses were bifocals, I informed her there must be a mistake, because all my daughter's lens are single vision. She insisted my daughter has had bifocals for the past 2yrs. I told her no, that's not accurate, back and forth. She turns the laptop towards me and says let me show you. I said I don't need to see inaccurate information and took my daughter current glasses she got 2022 and said this her last glasses and there single vision and laid it down on the desk for her to examine. Instead, this woman all of a sudden raised her voice accused me of yelling at her and that I threw my daughter's glasses at her, right in front of my daughter and others that were in the area. I was taken aback and got angry and then I raised my voice saying "what did you just say? I didn't throw anything at you! Why would you lie and behave so unprofessional in front of other people? I immediately told her, to get someone else. Another person came, she too was insistent claiming my daughter has bifocals and even said she got new bifocal lens last year Not true. She also said her current glasses from 2yrs ago was actually from 2017. Wrong again. Then she says, your right that is from 2yrs ago. I told her to redo her new glasses in single vision and left. I later got a call from office manager and apparently that woman who started this entire situation told the manager I called her a name. That didn't happen either. The manager said she stands by their records. I realized at that moment this office was unwilling to admit or even consider the information in my daughter's records may be wrong and that a mistake was made. Any professional office would of instead said, we'll look into the records and see what's happened, because the records say she had bifocals, but her current and past glasses are all single vision. Nope, they're unwilling to admit they could be wrong. The unprofessional conduct from employees and that awful situation experienced from Mt Baker Vision that day, ended my decades long relationship as customer. What I experienced that day, I will not forget. I left review on their website. It never posted or was deleted.

First off, the lenses I got for my frames through these folks are fine. That said, I paid the full…read moreprice quoted on my first visit, and asked if there was/would be more due, and was told 'no'. When I picked up my glasses, asked again if I owed anything more - again 'no'. A month later, I'm told 'you have an outstanding balance of $128 - When I asked why, the response literally was 'I don't know, you just have a balance.' Now it turns out that the amount my insurance covered was 'less than we assumed.' None of that was ever explained throughout the process, until after I got my past due notice. Fact is, the cost is now as much as it would be for new frame and lenses anywhere else - Had I known that, I wouldn't have agreed to the transaction. Add to that the whole 'insurance paid less than we thought' thing - I've bough many a pair of glasses under the same insurance I have no - Never had an outfit pull that one on my before. When I complained, the office manager paid lip service to waiving the $128, but literally when I got home, my wife said she'd paid the bill - When I emailed that fact to the store, twice, I received zero response or acknowledgment, and still have not a few weeks later. Me burned is a lesson learned - NEVER again will I do business here, and I'll make a point of letting anyone and everyone know that when the subject comes up.

BEWARE--- "Dr. Young n his crew bite" I will share the yr of…read morechaos and anxiety I experienced, w him and his crew's "service" If your script is more than reading, dont take a chance going to Dr Young. I still do not have the $629.00 lenses I paid for over a year ago..... I have contacted all agencies in WA state, that protect consumers... I want to summarize my yr history w Advanced Vision so people with vision health needs, do not get taken advantage of...... Advanced Vision will tell you "We'll take care of it" This is their famous 1st words They won't.. You only have 30 days of protection from your bank Be careful. Review history from reliable sources. I will resubmit proof with documentation of my experience on this review platform ASAP. ​​​

I've been using Dr Ly for years. Even tho Costco is an assembly line type place, Dr Ly always takes…read moretime to get my Rx correct. I use a non-standard bifocal Rx, where the close vision is set for 30" instead of the normal reading distance. She has always been glad to work with me on it. She also carefully examines the inside of my eyes and they have a machine that takes pictures of it.

Dr Cammy Ly is not only an awesome Dr, she is a sweet and kind person! She explained in a way I…read morecould understand what is going on with my eyes. An absolute pleasure to do business with. She has been examining my eyes for probably 5 years and I wouldn't go anywhere else.. so convenient, her office is inside of Costco! I just got a new eyeglasses prescription this time but they also do contact lenses. Technology keeps changing and the appointment was super fast! I highly recommend Dr Cammy Ly, you won't be disappointed!

Very efficient staff. No wait time, Receptionists very…read moreknowledgeable and helpful Often answering questions ( mom medical ) that the ophthalmologist doesnt address. Flexible re rescheduling.

great service, every one is very pleasant. Fast and professional.. The office is located in an…read moreeasy to find area and plenty of parking. Procedure is explained clearly.

This was the worst place my wife ever bought her glasses…read moreThey didn't fit right They bent the nose piece and made a big deal about bending the ear pieces back so they wouldn't slide off. Once they got our money they seemed to not care at all! We recommend America's Best to go for glasses America's Best has excellent service

Very nice people who work there. Dr. Koning is great. Prompt, professional and very friendly.read more

Dr. Chrissy has provided great care to me and my daughters. I'm looking forward to seeing him soon…read moreto get my daughter contact lenses.

I went in, having experienced flashing lights in my peripheral vision and some mild floaters. Dr…read more Kullas confirmed w my intial and follow-up appointment that this was likely a result of aging and that I wasn't experiencing a retinal tear. Anyway, as he was examining my eyes, he could predict when I would see floaters. I have confidence in him and switched to him as my eye doc.

I cannot recommend Dr. Christopher Kullas more highly: I could not have found a better physician…read moreand surgeon for my cataracts. Anywhere! On the technical and operational side, rarely have I met a person so meticulous--a quality so necessary in this work when you are dealing with measurements in microns or something like that. I felt confident by the information he imparted that he truly was expert in this area. He was very forthcoming with potential complications in my situation, and he involved me in his decision to diverge from his original plan to potentially increase the likelihood of the most optimal outcome based on my needs and wants, explaining his rationale and giving me choice. His plan worked! On the personal side, I found him to be a very caring physician and one invested in good communications. I found him easy to talk to, comfortable, genuinely pleasant and highly personable. He takes his time, ensuring you get what you need from him as he considers reasonable options. He explains well and checks-in with you. I felt informed, plus I felt wholly attended to. He is responsive. I never felt pressed or rushed even when extra time was needed for checking my specifics or optimizing strategies for my case. It was made clear to me on several occasions--and not all involving me--that he is dedicated to best outcomes for patients. I cannot recommend him highly enough. I trusted him with my eyes--I would trust him with a lot more.

Dr Denise Dudley is the best eye physician I have ever had. I can't say enough about how great she…read moreis. She saw me even when I struggled to afford my appts and although I am happy for her retirement, I'm sad I have to find someone new. I won't be going to Northwest Eye Clinic without her there and my hope is that she will one day resurface somewhere else :)