I've lived at Helix 24 for 2 years. Overall have had very minimal issues. Main consistent issue is…read morethat the walls and ceilings are on the thinner side and my upstairs neighbors love to walk around in shoes made of lead 24hrs a day. Maintenance is INCREDIBLE. They truly are what holds this place together. If any issues arose, they were there the next day and happy to help. They've always been really respectful (which was initially a worry as a young female), always super accommodating, and they're fun to chat with (shoutout to Billy and Eddie!!). Management has been okay (they were really laissez faire about the complaints about the neighbors which was really irritating). The main reason i am moving is because they have raised their rent and started to implement some price gouging tactics that are ridiculous. This includes required monthly charges of $10 trash valet service, $10 credit reporting, $5 utility service fee, $25 sewer charge, and $15 waiver of liability insurance ($65/month on top of rent and utilities). And they have just started implementing a policy that any guests have to register their vehicle and pay to park (in a lot that I've personally never seen fill up) - $5/hour or $15/day- or they will be towed at the vehicle owners expense. They do offer free wifi (wonder how long it will take for that to become a required charge) but it does go out randomly and frequently enough. I can understand how thats a fair trade off for it being free... still worth noting though. I have yet to move out so i cant wait to see the cleaning fees that are waiting for me in July. But I can say that one of my roommates moved out after the first year and she was charged over $100 (i cant remember the exact amount) as a cleaning fee. When i tell you that girl was minimalistic, clean, and careful, i mean it. She left that room spotless and the cleaning ladies who came in after were not in there for long. It's not a bad place by any means. No bug issues other than the occasional spider, gnat, or ant. Appliances work great and when our fridge didn't, maintenance was right on it. Theres a bus stop for main campus and Hy-vee right out front. If money is not an issue and you don't mind the buildup of $5-10 charges, then I recommend it. If you move here and you are someone who throws parties or regularly has several people over just please, for the love of God, request a first floor apartment....please.

This place is great. Mitchell and mekhi are the best leasing agents ever. Very thorough and good at…read morecommunicating with us.

An amazing staff. Polite and went above and beyond my expectations. rough on ya if wheelchair use…read more due to stairs but I can manage. On site security is a Plus!!!

DONT move in!!! They're absolutely horrible management and staff!! my refrigerator hasn't work…read moreproperly since the day I moved in. I have cancer and just got home from a major surgery and need my fridge to keep my food cold and my medicine cold and due to me being in the hospital I wasnt able to pay this months rent yet. But it is going to be paid. Tammy the manager is AWFUL!!! They don't want to fix my fridge until my rent is paid and also told me they filed to have me kicked out. I understand rent needs to be paid but I also understand having a heart!! I wouldn't recomm this place at all. They don't fix anything!!!

They gave me all my deposit back, which had NEVER happened before, and I've lived at many many…read moreapartments. The office manager when I was there was Stacy Padilla. Repairs were quick. Neighbors were inconsiderate with a lot of noise throughout the day. Laundry room could get crowded on the weekend. The white family in the townhouse next to the break in the fence to Dillions was racist. Their kids were racist, so I assume their parents taught them that way. But again it's Kansas, so yeah........

We moved in to a bunch of promises. They'd replaced the carpet. They would fix the leak in the…read moreupstairs bathroom. They would fix the paint bubble on the ceiling underneath the leak. They would get the heater area cleaned up. They were concerned about the sloppy repair on the wall in the downstairs bathroom, but that was too bad.... None of it happened, and then when we moved out, instead of a deposit return we got a bill. They'd decided, with no notice or recourse available to us, that the carpet needed replacing because we had pets, and billed us over a thousand dollars for it. Do NOT rent here!

The area is wonderful very quiet apartment complex.. Neighbors are are always nice. Everything is…read moreat the tips of your fingers from going to the office and talking in person to sending an email. I once had a toilet issue and within sending one email it was fixed that day.

My family and I have lived at emory lakes for about 1.5 years. We moves from another state. Ill try…read moreand break down some of the great things about this place. 1. The management(kellie) does seem to be really invested in emory lakes. The issues we've had have been resolved very quickly and amicably. We had a leak in our garage and it ruined some of our stuff we had, I was very angry about this and she quickly resolved it the best she could. She even went out of her way to make sure Santa said hello to my kids, even told one of them(Santa not kellie) that he was on the naughty list. Pretty funny but also keys in on her dedication. 2. We've come from a house to here, and we have alot of stuff which makes the apartment seem small. I don't have anything to compare sizes too. 1000 square ft for a 3 bedroom. 3. The elementary school were in is amazing, and although the price for the apartment is very high. They don't have a basketball court, pool, etc but they do have a dog park. The appliances they come furnished with are really nice, and maintenance is very quick with most things. Overall, I think emory lakes is a good place to live in. The neighbors are nice, management does well to try and meet expectations, maintenance is fast. 4. I'm not sure the difference bt a regular apt and a luxury apt.

The ladies in the office were super informative and answered all my questions! I got approved…read morewithin 2 days and moved in that week!

I recently visited this apartment complex after being on the waiting list for nearly six months,…read moreand the experience was extremely disappointing. The front desk manager was rude, cold, and standoffish from the moment we arrived. Instead of giving us a proper tour, she simply handed us the keys and told us to go view the unit ourselves, which felt unprofessional and unwelcoming. When we got to the model townhome, the condition was surprisingly poor. The carpet had visible stains, the furniture was chipped, and the staging looked unfinished--there were pillowcases on the bed but no actual pillows for instance. For a place meant to represent the property, it looked neglected and poorly maintained. What made the experience even more frustrating is that we were on the waiting list since last year, and they still couldn't offer us one of the most common townhome types. We were told that transfers take priority, which felt questionable and like an excuse rather than a real effort to accommodate prospective tenants. Overall, the lack of professionalism, poor condition of the model, and the long wait with no real progress made this a very disappointing experience.

The grounds are clean and well maintained. The units are spacious with high-quality construction…read more I've never been able to hear my neighbor through the wall; and nothing in the unit seems flimsy or cheap. The amenities are really nice too. There are 2 nice pools and a fitness center with lots of updated equipment, including several treadmills, a couple elipticals and bikes, a stairmaster, a range of weight machines for just about anything, and plenty of freeweights. For the average-to-athletic person, you'll find all you need; and the building itself has high ceilings; so it never gets swampy in there.

I usually never write reviews anywhere, but I absolutely love this place. My boyfriend and I were…read morelooking for a place to live in lawrence that was very last minute for August. We didn't have an appointment for a tour or anything like that but we had looked at the website prior so we know what we liked that was open. We walked in and we were greeted perfectly by TieRre who was incredibly sweet and ran us through everything we needed to know about the apartment we saw online!! It wasn't quite done with its renovations but we were able to get a good look at the apartment, which is absolutely beautiful! We went home and immediately knew this was the place we wanted to live. The process of applying online can be a little difficult for someone who hasn't done it before but TieRie was always emailing us back with any questions we had, and helped us through the whole process! If he missed a phone call from us, he was super quick to get back to us with an email to let us know about anything we asked!! He talked about the community and the perks you get, and how he himself lives in this complex and loves it!! We are beyond excited to move in to our apartment in August, and can't wait to live in the community! Thanks again for everything you do TierRie you're amazing!!

Worst company ever. Alvadora is the same people that run Aberdeen Apartments and a few other…read moreapartment in town. I was helping my cousin move out and their poorly installed large bathroom mirror fell on me. Not only did they refuse to pay my medical bills but they charged my cousin $200 for the mirror that was stated to be only $60 in the lease contract to replace. When asked why there was such a discrepancy, their staff responded with the fact that they could. Seriously? Stay far away from these unprofessional staff and the apartments they manage.