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    Mt Vernon Fastlube Center

    5.0 (2 reviews)
    Closed Closed

    Services - Mt Vernon Fastlube Center

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    5 More Services

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Routine automotive maintenance

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    Recommended Reviews - Mt Vernon Fastlube Center

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    5 years ago

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    On Site Lube Auto & Tire

    On Site Lube Auto & Tire

    5.0
    (19 reviews)

    If I could give 10 stars I would!…read more I honestly can't thank this shop enough for helping me when I really needed it. I was driving from Merced to Las Vegas when something told me I should stop and get my oil changed. When I pulled into another shop, they told me they couldn't do the oil change because my car had an active coolant leak. At that point, I was in Bakersfield, hours away from home and still hours away from my destination. As a woman traveling alone, I was honestly scared and worried that something was seriously wrong with my car. Thankfully, I found this shop. David took the time to listen to what was going on and immediately wanted to help. Even though they were busy, he understood my situation and didn't just treat me like another customer. He genuinely cared. That meant a lot to me, especially being so far away from home and not knowing what was wrong with my car. After taking a look, they found that my radiator cap was broken and causing the leak. They replaced it, and just like that, the problem was solved. The relief I felt in that moment was huge. What I thought might turn into a major repair ended up being a simple fix because of their honesty and willingness to help. What really stood out to me, though, was the kindness. David even called me the next day to make sure I had made it safely to my destination. That simple gesture meant so much and showed me that he truly cares about the people who walk through his doors. It's not every day you come across genuinely good people, and this shop is full of them. I am beyond grateful for everyone who helped me that day. If I'm ever back in Bakersfield and need anything for my car, I know exactly where I'm going. Thank you for turning a stressful situation into one that restored my faith that there are still honest, caring people out there.

    If you like to be treated with kindness honestly and respect and get charged just the normal labor…read moreprice for the actual job they do I recommend you to go here

    Jiffy Lube

    Jiffy Lube

    3.4
    (61 reviews)

    I had called the store beforehand to see how busy it was, the employee said it wasn't very busy and…read moreso I made my way over there. It indeed was not busy and I was thankful as I have a toddler and 7 month old. I needed an oil change, and they asked if I wanted to stay in or get out and said it would be about 15 minutes. I opted to stay put as my 7 month old had just fallen asleep and I didn't want to wake her up. I had a fan and water to keep her cool and my toddler as well. Well they get started and 15 minutes go by.. then 30.. then 45. Finally one of the employees tells me that they broke the cap and had to replace it but they were out of stock at that location. I was frustrated as I hadn't planned on being there that long and especially since I had my kids in the back. If they would have told me what had happened when it did, I would have taken them out and went inside. They proceed to tell me that they wouldn't get the part for 2 hours (I got there at 3). They let us all get out of the car and into the waiting area. They ended up being able to find a part that fit and so it didn't take an additional 2 hours. I was there for an hour maybe a little more. The employees were professional but the fact that they waited to tell me and on top of having my littles with me in the heat for that long was not cool. I guess next time I'll just take my kids out just in case that ever happens again.. overall I'm not sure I'd go back here. Wanted to clarify it wasn't about the part being broken more so that they waited to tell me and had me and my kids in the heat longer than necessary.

    I had an oil change and air filter change. They tried to hard sell other services. I politely…read moredeclined and reiterated oil change with synthetic oil and an air filter. Surprise arhat later no evidence of oil leakage or car burning oil and my car had very little oil in it. Shame on them for trying to take advantage of an older widow. This happened on August 4, 2023 and I just thought to post.

    Big O Tires

    Big O Tires

    3.3
    (77 reviews)

    Brian was very helpful and took his time helping me find rims. Very polite and welcoming. I enjoyed…read morethe experience. My car runs smoothly. Best customer service I had.

    Subject: Formal Complaint Regarding Oil Change and Tire Service…read more I am writing to formally express my frustration with the recent service I received. I came in for an oil change and tire rotation, and there was a serious issue. The technician did not apply the proper torque to the lug nuts, using an impact gun right away instead of starting them by hand, and each must be started by hand to ensure correct the wheel was put on right . If I hadn't stopped them, the bolts would have been driven in improperly, and one rim was left crooked because it wasn't cleaned before installation. I also spoke with the store manager, who initially acknowledged the problem, saying he understood and would address the issues with his employees. However, instead of taking this seriously, he dismissed my concern, saying not to worry, that it would be covered under a warranty. There is no formal guarantee in writing, though, and once I leave, if a tire fails or a bolt is warranty, how will you prove this wasn't caused by me? If it happens on the road, you have no way to verify, and you are simply excusing yourselves by mentioning a nonexistent warranty expect a concrete solution and a written assurance that this work will be upheld. It's a poor value due to tu lack of knowledge how to work in a car.

    Mt Vernon Fastlube Center - oilchange - Updated June 2026

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