Carol Ramsey was my associate. My mother passed away in October and Carol handled all the memorial…read morepark details. Excellent job! I then chose to go ahead and purchase my grave marker. (I had already purchased the grave site.) She handled all those details, too, including that the marker should be installed in 2-3 months. Carol called yesterday--it's installed. Yes, it was expensive, but Carol's service, for both my mom and me, could not have been better.

Well maintained grounds and the staff was very caring and knowledgeable. I needed help to locate my…read morefather's gravesite and the office staff and grounds maintenance team were very helpful.

Great service during a hard time in life. Willing to answer any questions we had, even let me see…read morethe headstone before it got delivered to the cemetery. Fair pricing vs ordering through the cemetery as well.

During my family's time of grief. The Preston Charles funeral home stepped in to care for our…read morefamilies needs as if they had known us for years. We were given a fair cost for the service. And were treated like we spent a million dollars. Mr. Preston and his staff are so caring. I highly recommend people use there warm and professional service especially when your heart is broken. They really care

Preston Charles Funeral Home was the best decision we made for taking care of my Aunt's Memorial…read moreService and final plans. From the initial phone call with Preston Charles himself, I knew everything would be exactly what my Aunt wanted in honoring her wishes. Preston and his entire staff was the epotime of professionalism, compassion, caring and personalizing all of our arrangements. The coordination of activities with "Beech Grove Cemetary" in Cincinnati, Ohio, and "A Better Place Funeral Home" in Denver, Colorado was aboulutely seamless. Preston Charles did absolutely everything he could for us to make this difficult journey, less challenging. He not only provided the most excellent services, he established a relationship with our entire family that will forever remain. To the entire Preston Charles Funeral Home Family and Staff, God Bless You, Forever, Amen.

I selected these folks sight unseen when my dad passed away in May. The police demanded I select a…read morefuneral home that day even though I'm from out of state. I often had to initiate calls with Nurre to get information I expected to hear from them first. They messed up my fathers prayer cards and were uncertain of their role during a Christian Funeral Mass. Overall, I was disappointed and stressed more by the funeral home than I should have been. They may be better suited for prearranged services.

Mark and the entire staff were absolutely wonderful from start to finish!…read more He went through everything with us with kindness, patience and when called for a good sense of humor. Definitely made a very stressful situation a much simpler process to give our mother the funeral she would have wanted.

Chris with Moore Funeral Home made my family's experience in preparing our Dad, Charlie Matthews…read moreSr,for funeral. Very comforting and caring above all expectation. They helped us with our Mom in 2003 and my husband and I plan for them to do the same for us. Did not make my little Dad look like a clown. Natural. I HIGHLY recommend these wonderful folks!

My mother's funeral couldn't have been better! The funeral director already had my mom's favorite…read moremusic playing when we walked in. The slideshow they made was amazing! I cannot express how grateful I am for the care and kindness shown by Moore funeral home. During such a difficult and emotional time, the entire staff provided exceptional support, ensuring every detail was handled with professionalism and respect. From the initial consultation to the service, their team was attentive to our needs and went above and beyond to make sure everything ran smoothly. They created a comforting environment, offering guidance while honoring our loved one in a dignified and meaningful way. Their empathy and dedication made a challenging time a little easier to bear. Highly recommend their services to anyone in need of compassionate, professional care. Thank you for everything! Please consider them if your looking for a funeral home in batavia ohio. Thanks for Your kindness, Shawna Kinhalt

This is a hard review to make due to the loss of our baby, but I want to share how absolutely…read moreAMAZING Heaven's Gain has been for us. We recently (as of this review) lost our unborn child in the first trimester and, despite a miscarriage, managed to recover the tiny body. We immediately knew we wanted to honor our child and bury them, but had no idea where to begin. After some web searches and a call to some funeral homes, we found Heaven's Gain and I gave a nervous call. Donna answered and immediately expressed condolences for our loss as we informed her why we were calling. We began to try to ask tough questions, and I'm so grateful for Donna's willingness to ready and kindly provide such great information which made me feel less like I needed to have all the right questions ready during such a hard time. She was empathetic, compassionate, sensitive and so wonderful during the entire call. Because of her help, we felt we could make an informed decision on how to proceed which we so desperately needed. We chose to bury our child, and I greatly appreciated the fantastic information they had on their site and that Donna gave us by phone as well as to what our options would/could be. We visited their new physical location and they had a beautiful selection of caskets. Donna, before we began choosing a casket, sat us down and didn't launch into any sales talk; instead she asked about us, how we were personally doing and took time to get to know us and our situation. She gave us wonderful advice and tips on how to handle ourselves and our loss as we start to move forward from our loss. We never felt pressured into buying or doing anything; in fact, Donna was clear that whether we chose Heaven's Gain or not, they were also available to help us and be there for a call and listening ear to help. We were blown away with how giving and kind they were. They have beautiful caskets available and gave us great information about what we would need depending on how we laid our child to rest. Through this terrible loss, Heaven's Gain has been one bright spot that has given us hope - there are people and organizations available that help make the roughest times bearable, that people can be truly selfless and caring to others even when they have no obligation, and that kindness from caring strangers can make the biggest difference when you're in the worst of places. I cannot even recommend Heaven's Gain Ministries enough. Donna was amazing and this group is incredible to work with, even while we were dealing with the most terrible loss. They gave us the chance to be informed, without being pressured, on dealing with laying our unborn child to rest and helped us every step of the way. So glad this organization exists and thank you to the leaders and volunteers who help make this resource and support possible.

I joined a Facebook support group related to SIDS and infant loss. One of the moms shared her…read morebaby's urn and it was the sleeping baby inside angel wings. As soon as i saw it, i wanted one for the baby i lost to SIDS 11yrs. ago. The mom forgot where she bought it from so i started searching for it in the internet and it brought me to Heaven's Gain. They have the non-urn version of the sleeping baby in angel wings so i ordered right there and then. I love that this organization have plenty of options and variations because these items will serve as a memorial piece for our beloved children/babies. The shipping was fast and it was packaged securely. It brought me to tears seeing my order. It's the most perfect memorial for my baby boy, especially the message written on the angel wings and the size of it is perfect. I am very happy for finding this organization and i shared this organization to other moms/parents in our support group. Thank you for the bottom of my heart for everything you do for grieving parents.

When our son passed away Brain and his staff were wonderful! They take great care of his grave! At…read moresuch a difficult time he helped get us through it all! We will be forever grateful!

Alexandria cemetery takes care of the graves that have above ground tombstones but does not trim…read morethe tombstones that were required to place in the ground. I just got back from trimming my Mom and Dad's grave and it is sad how they let these in ground tombstone grow over. I guess at some point, you may not even find these graves.

My wife passed away in early January, 2026. Her service was held at the Blue Ash location. Nate…read moreand his team did a great job in all respects. Their compassion and competence were outstanding. They were very easy to work with to set up the service. We provided pictures online as requested. They created a great video which ran in the background during the visitation; afterwards they provided a copy to me. They provided a deacon, who did a great job with the memorial service after the visitation. They provided good advice on restaurants where attendees could meet afterwards; we used one of their suggestions and it was also very good. I have recommended them to several friends and wholeheartedly recommend them to anyone who asked me.

We laid to rest my sweet mother-in-law last night at this establishment and I went to get a $0.25…read morebottle of water for my son and the gentleman working the event question me on who I wanted the water for ...asked me several times and said it was for "immediate family only"... Did not give me a bottle went out and my husband asked me where the water was and I said the gentleman in the back would not give me one he came around the corner and chewed my head off insisting that he did not say that in front of his deceased mother it was traumatizing I just can't say enough how awful the occurrence was..... I would not recommend this establishment to anyone. Extremely tramatizing.