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    Moore Family Funeral Homes

    5.0 (3 reviews)
    Open Open 24 hours

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    Tufts Schildmeyer Funeral Home & Cremation Center

    Tufts Schildmeyer Funeral Home & Cremation Center

    2.3
    (3 reviews)

    We had a bad experience .Couldn't get any help.Once they got their money we couldn't get calls…read morereturned paper work done right.Paid extra to have them do paperwork for insurance.We and the company my son worked for did all the work.

    Do not recommend, worst experience, disrespectful to family…read more A moral issue that was very disrespectful to my Mother and our family. This has caused additional emotional distress and added to the grieving process. The entire experience with Tufts was overwhelmingly stressful. Cutting my Mothers hair, not returning phone calls, the sub-standard work by Tufts Riverview Monuments, and the lack of compassion has prolonged the stress and emotional anguish over the tragic loss of our Mother for several months. Tufts cut my Mother's hair very short without contacting our family for permission. It was very short and tightly curled. It didn't even resemble her, they radically changed her appearance. Her hair was always long. On the day of the funeral, our family was completely shocked and appalled to see what they did to her hair. Previously, I told Julie Tipton that her hair was very thin and gave her a headband for her hair. Photos were also emailed prior to the funeral. Pushing her hair back with the headband (which everyone knows that is what a headband is for) and combing her hair straight was what should have been done. Their total disregard about this issue made us feel like our Mother and family was unimportant and just another number. We paid in full the day of the funeral ($13074.12) and the perception that they demonstrated to us was "they were paid, it's over and done with, it's your issue". Tufts was not even professional enough to return a call to a grieving family regarding an issue that was very important to them; such a lack of compassion. Calls: 1. I left a message for Julie Tipton at the front desk. No return call. 2. I called Larry Schildmeyer. He was standoffish; expressed no concern about her hair other than they had "someone" come in to do hair, and that he would check into it. They also made an error on my Mothers cards. He said he would check into that as well and call me back. He left a message regarding the cards, but no response regarding my Mother's hair. 3. I called the office and asked to leave a message for Larry Schildmeyer that I still wanted a response regarding her hair. No return call. 4. A few days later I called and spoke to Linda, the office manager, who said she would check into it and call me back. No return call. 5. Visit: Another trip to the funeral home had to be made to pick up corrected cards. The person at the front desk told my friend that after a body is embalmed, their hair becomes very brittle; they have to cut it to do anything with it other than use a wig. THIS IS NOT TRUE. I checked with another funeral home who assured me that it is always customary to ask the family prior to cutting hair unless there is head trauma. They also informed me hair does not change texture and is just washed after embalming and can be styled. Tufts Riverview Monument Company did an extremely poor job of engraving the information on the existing cemetery monument. Another shock for our family causing more emotional distress. Peggy Schildmeyer acknowledged the poor quality job they performed, and said she could not assure us they could correct it without causing damage to the monument (prior cost for monument $3223.72). She reimbursed us with a $250 check that we initially paid them to have the work done. The check, in no way, relieves the emotional distress due to the constant reminder when visiting the monument because of the permanence of such a poor quality job. Review on Behalf of the family of Jacqueline Wilson

    Colleen Good Ceremonies

    Colleen Good Ceremonies

    5.0
    (1 review)

    Colleen did an amazing job officiating our wedding. She made us feel extremely comfortable and…read morereally got to know us so she was able to write and perform a perfect wedding ceremony. The ceremony was exactly what we wanted, and included our own words and words of our friends. She gave us a number of drafts so we were able to work with her until it was just how we wanted it. We were nervous about selecting someone we didn't know to officiate our wedding but it turned out amazing. All of our guests loved how personal she made it. I would definitely recommend her to others. It was the highlight of the night!

    From the owner: Every aspect of your wedding reflects your personality, your spirituality, your culture and the…read moreuniqueness of who you are as a couple. Every decision you make is a brush stroke in the work of art that will be your wedding day. No decision is more important than who you choose to officiate your ceremony. Your vows and the words & rituals of the service are the heart and soul of the wedding ceremony. I would be deeply honored to be your Celebrant. I will work closely with you to bring your vision to life. Your wedding will be as creative, fun, traditional, edgy, conservative, religious, secular, multi-culturally, spiritual, or outrageously unique as you are. As a Life-Cycle Celebrant®, I am familiar with many wonderful rituals & readings that can add dimension, depth and meaning to a ceremony.

    Graceland Memorial Gardens

    Graceland Memorial Gardens

    1.0
    (2 reviews)

    My father has been buried here since 1993. A few years after burying him, his headstone needed…read moreraised. We called the office and without hesitation they fixed it. Fast forward to now. My mother passed away 4 years ago and was buried beside my dad and the headstone was engraved for my moms passing. Well my wife and I went and visited the cemetery yesterday and noticed that the headstone is sinking again, probably from mom being buried 4 years ago. I called today and explained to them about the headstone needing raised and gave them my parents name along with my name and number. Five minutes later they called me back and said sorry we didnt sell that headstone to you so we cant raise it up. Do you know who you purchased it from ? I said I have no clue all of my family is buried at your cemetery and it was purchased in 93. I told him never mind that i would bring a spud bar and do it myself. And you just lost business for my wife and I along with our two children. My wifes family is buried here as well. They dont care about that, they want ALL OF THE MONEY. I wouldn't bury my dog here.

    Beware of dealing with Graceland unless you have everything in writing. My experience is they have…read more"side" practices they follow that are not in their contracts. Even when Graceland was presented the opportunity to follow what's in their contract and do the right thing, they chose not to and instead made a list of excuses to support why they wouldn't. They even went so far to say that "... it is company policy (and normal across the industry)" so I checked 3 other cemeteries within a 35 mile radius to see if that was true. Two of the cemeteries said it was NOT normal across the industry and one stated that while they loosely see Graceland's argument, they would have complied with the actual contractual intentions for the sake of customer service and because we (the customer) have shown faith to fulfill our end of the contract. Save yourself the trouble and deal with cemeteries that abide by their own contracts and don't assume their customers whom they enter into contracts with are out to screw them. They want your money and that's it. There are far more beautiful and professional cemeteries out there.

    Moore Family Funeral Homes - funeralservices - Updated August 2026

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