We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

Terrible experience! Our group of 32 people waited for over…read morean hour in the rain for the bus to arrive. The bus that finally arrived was a 20-year-old beater. The transmission was bad, the alignment and suspension were shot, and the bathroom door did not latch. The suspension was so severely degraded that it audibly bottomed out on road bumps, causing motion sickness among multiple passengers. The transmission could not maintain speed on inclines, making the journey slow and stressful for everyone on board. The windshield wipers were so worn they could barely clear rain from the windshield (a serious safety hazard). Overhead storage bins would not latch, risking items falling on passengers, and the lighting inside most of them did not work. The spare tires were stored in a luggage compartment and had dangerously little tread remaining. We paid Rally/OurBus for what we were promised would be a newer luxury coach with ample luggage space and modern amenities. Instead, we got an old bus with no electrical outlets, damaged seat upholstery, and a bathroom that reeked before a single passenger had even used it. They sent us a vehicle that should not be in passenger service. When we sought a refund, we were bounced between Rally/OurBus (the broker) and All Aboard Express (the bus company), and now neither company will return our calls. Save yourself the headache and book elsewhere!

This company continues to send spam texts to my personal cell phone. I never signed up to receive…read moretexts and does not allow for option to opt out of these texts. These texts come in during personal hours @ 10pm, 2am, 4am. Very unprofessional. I will pursue legal action if it continues.

this used to be the only best cab company Waterbury had but idk what happened.. driver came to me…read morelooked at me and drove off than lied and told dispatch that they had issues with me but I've never seen that driver before ??

Today February 4, 2025, I witnessed a school bus (GC0103) driving extremely erratically with…read morechildren on board down Boston Road. At one point the driver of the bus opened the door to scream obscenities at the other driver. I immediately called the company to report the occurrence and no one at the company could locate the proper personnel to inform. Due to the lack of urgency from the company regarding our children, i felt it would be better to alert the public.

Great service! Buses are always on time, clean and efficient. The company is run extremely well.read more

This elevated E 180th St. Subway Station was originally the Administration Offices of the now…read moredefunct New York, Westchester and Boston Railway, so its landmarked Italianate entrance is a little more elaborate than other stations in the system and is listed on the National Register of Historical Places. Now, the station services the 2 and 5 trains, where the lines further going into The Bronx split to either head to Dyre Avenue or Wakefield-241st Street. Its street level provides opportunity to change platforms and it's also ADA compliant, which is great because this station is one of the closest to The Bronx Zoo! You'll see wonderful glass and stone mosaics as well as laminated windows with multidisciplinary artist Luisa Caldwell's elegant 2011 artwork "Station Villa" throughout this lower level. These decorative pieces perfect for the building architecture, include various floral designs and are worth checking out!

This station was fixed up a bit to look more modern and to have police presence. There's also…read moreelevators here and i noticed bathrooms as well. Unsure if customers can use them but i did notice them. You also always know when the next train is coming and it is near buses. Great central train station

There car service is good, I just wish more of the drivers would carry receipts, I need receipts so…read moreI can get Partially refunded from my insurance company That's a problem for me...

If you want to be late? Call and ask for a cab in English…read more If you want to be on time? Call and ask for a cab in Spanish. These people suck

11/29/25 @ 6:08 pm. downtown bx12 bus. danger zone…read more https://www.youtube.com/watch?v=fxiecajhy3o big dark skin dude, as he was getting off of the bus, had tried to hit me with his bag, which missed, then he came back around and kicked me in my leg. in self defense i responded by punching him 2 times in his face with my metal, hard knuckled, biker gloves. watch and listen closely. https://www.youtube.com/watch?v=fxiecajhy3o you could hear me, go, "uh, uh", each of the two times i had hit him in his face. during that time period he had picked up my cane from the floor and attempted to hit me with it. then, without hitting me with it, he turned around and attempted to walk off the bus with my cane. i responded by grabbing my cane and he responded by preventing me from retrieving my cane. i responded with the most minimum amount of physical force that enabled me to retrieve my cane back from him and to get him off of the bus. his stop was 167th st. i don't know if he had targeted me on behalf of doj/fbi or united wisconsin insurance but, it's hard for me not to assume that his violent actions towards me is not connected to my personal injury case against the doj/fbi and my worker's compensation case, which is, medically, connected to my personal injury case, since the doj/fbi had struck me with their vehicle on 1/3/2023, while i was at work on a bike. i expect to run into that dude again. especially, after my violent response to him kicking me and taking my cane and preventing me from retrieving it. forcing me to once again use physical force to prevent him from hurting me and trying to steal my cane. this video will represent a past, violent encounter between him and i. showing that he victimized before. and to justify my future need to use physical force against him, if he assaults me and tries to steal my cane again. but, it feels like he was targeting me. look at this clip from a few minutes before he had kicked my leg, causing me too punch in his face 2 times, as shown in the above video, when he had gave me the middle finger. https://www.youtube.com/watch?v=4w6wxghn6sq i hope the mta isn't allowing its vehicles/employees and passengers to be used by outside agencies/forces, while within their vehicles, to physically hurt me and or, sabotage my current medical treatment and personal injury lawsuit against the doj/fbi. because lately, i've been having negative experiences on mta/nycta buses, that i believe would never have transpired against me, if i didn't have a personal injury lawsuit against the doj/fbi. the mta/nycta better not be working against me in violation of federal rule 42 usc, sections 1981(c), 1983 and 1985(3).

Great depot with hard working men and women. They work grueling hours and transport some of the…read morevilest people of the Bronx. There are some good areas and some bad. Either from verbal abuse, mental abuse or physical abuse, these hero's still manage to keep moving the community forward.

Interesting that the trains and the MTA are not connected…read more After exploring the New York Botanic Garden in the Bronx I needed to head back to Brooklyn with my hubby and our daughter to meet my nephew for dinner. This was so much faster than a twenty minute walk to another station in the Bronx. Fortunately my daughter has the train app, so she bought three tickets for about $5 a pop and after a short wait, we were on our way. Once we got to Union Square we exited, paid for the MTA and once again, we were on our way. Thinking about fare evasion? Don't do it! The fine for not paying for your ticket could be a whopping $100!!! And if you think that you can just sneak in on the train. Think twice. There was a train conductor that was checking if each passenger had a ticket. IYKYK.

Took the Metro North train to the Botanical Garden for the 1st time and it saved sooo much time…read morethan! Highly recommend over taking the crowded MTA trains and buses or even driving and paying for parking. The train leaves you right across the street the Botanical Garden entrance (Mosholu entrance). Check the train schedule... easy 20 minute ride from Grand Central Station. So convenient that I have learned my lesson and know that I know where the station is and the train schedule, will take the Metro North going to/from Botanical Garden going forward. Station itself wasn't crowded and platform has directions to inform which way trains are headed. Kiosks machines are there to buy your tickets.... The boards inform you when the trains are coming and if delayed... Tip: Get the MTA TrainTime app and purchase tix via mobile... kiosks don't always work and more expensive paying on the train. Just remember to activate ticket before boarding as there is a time limit... Don't stand near the edge of the platform and esp turn away when express trains go by... that whosh of air! Heading back to NY, the Metro North track 4 is where you want to be. Take the overpass bridge to the other side of the tracks.

On Labor Day Monday, I took the Hampton Luxury Liner from Manhattan to Montauk. I thought the bus…read morewas going to be full since it was a holiday. It was empty. Excluding me and the driver, there were about 10 passengers. I had two seats to myself. And speaking of seats, they were very comfortable. There was decent legroom (I'm 6'1"). Initially, I couldn't find the outlet. I eventually discovered that it' was hidden under the seat. And unlike the Hampton Jitney, the bus wasn't covered with a tacky looking wrapping. The bus left Manhattan at 1 PM. It was scheduled to arrive at Montauk at 4:15 PM. It arrived at 3:28. And with that said, the ride was far from perfect. The bus was as bumpy as a school bus. It was pure torture. The driver seemed like he didn't want to be bothered. He wasn't mean, just apathetic. Other than checking in people and announcing the stops in a soft voice, he said nothing. I paid $34 which is reasonable. The Luxury Liner doesn't run nearly as frequently as the Jitney or LIRR Montauk branch. Furthermore, you don't get the VIP treatment like on the Hampton Ambassador. If you're looking for a no frills experience and you don't care about comfort then the Luxury Liner is ideal.

Stranded last Thursday evening waiting for a 9:30PM eastbound bus that didn't show up until well…read morepast 11. No email nor text notification. The nasty customer rep said it's not responsible for buses held up in traffic and that they did send a text notification. This was a lie. Like me, the dozen people who waited there received no notification. No credit was offered from this horrible company.

Zero stars!!! When I called, I was told the ride from Amherst Massachusetts to the New York City…read morewas going to cost $60 and take two hours. Well, they charged me $85 and it took 5 1/2 hours. The van driver said he was shocked to have me on the van because I was the first white person that he had seen use this service. That was a little off.

Everything! Don't plan traveling with this company EVER! I am angry with their service from the…read moremoment I got on the van with my pet the music playing only bachata. The driver charged me more than the other passengers. Switching to another vehicle & charging me another fee. I felt discriminated in how other passengers pay less than when the delivery was saying out loud to each of us the cost. I made the reservation I told them I was traveling with my pet & they agree only if he was in a carrier or crate. They charged me for my dog. Talk about my dog was too big even if my dog was small that van wasn't wide enough to put any size dog on the floor. That van wasn't comfortable too narrow for customers to get off or on the bus. The drivers didn't help me on or off the bus. Didn't have a handle for me to hold on to. They didn't help me with my dog. The second driver was rude left me around the corner not in the front of the building. The second driver helped the women before me had door to door service not me. I don't recommend this lousy biased company to no one. I'll let it be known Gerardo's Transparent is the Worst to travel. It's a RIPOFF!