I have traveled from the Bronx to this bus station several times to go to NJ since I've had some…read morefamily move near GSP mall. It's easy to get to and lots of transportation methods nearby. It's always clean esp the restrooms. I took away 1 star bc there needs to be an atm on the upper level due to the jitney van only accepting cash. I had to go all the way down to the small bodega inside on the lower level to take cash out. Also, the staff isn't always friendly and helpful. They seem annoyed whenever you ask a question. Otherwise, quick and easy way to get to NJ, very reliable also

Took the 171 bus back to NY from Jersey. It drops you off at gate 12. A short trip down 2…read moreescalators and across a tunnel and you're at the A train. They've added some great shops to this station, a market, snack spots, clean bathrooms. It's looking good! I checked out Marshall's while I was there since it was connected through a downstairs door. Very convenient. Now a straight shot to meet the L train and that's a wrap on today's travels.

I'm going to start off with a bathroom review- if you are in search of a bathroom, go here. There…read moreare a lot of stalls. It is surprisingly clean and organized. There is always someone in there cleaning. I have no complaints. For the terminal itself- in the night, the terminal gets filled with some crazy people- I wish security was better about controlled that. It's not the safest when there is not a lot of people around.

So many memories here. In my younger years, I would take bus from DC to here…read more Don't let the appearance of the exterior fool you. Inside there's shops and good eateries. My favorite is Brooklyn Deli. I love the convenience of tap to pay. You dont need a card. You tap once when you enter. Unlike DC transit system. Tbh I feel safer using the subway here than in my area. However be alert and watch your surroundings. Watch out for scam artists, and guard your belongings.

Accessibility to get to the Philadelphia location was great. The driver was VERY rude and yells at…read morethe customers and workers. NO RESPECT! The overall convenience to get to New York after having a cancelled flight was very helpful.

We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

I had been driving Greyhound to travel because the service is good…read more 1) buses always clean. 2) driver on time and courteous. 3)buses never break down with me because they maintain them

My Boyfriend booked a bus from Allentown P.A. to New York City. He gets to the bus station earlier…read morethan the time the bus was supposed to depart and he was waiting for hours until he found that the his bus already departed from that location! And this is EVERYTIME!! He books a ticket!! And this company is the only company that takes him to New York City which is STUPID ASF!!! He even calls customer service and nobody's responding or even doing ANYTHING!! And it's REALLY FUCKED UP that there's no refund for this at all!! This is just STRAIGHT UP GREEDY!! Shitty schedule, SHITTY services, AND No refund!? I HOPE YOU GET SUED FOR THAT CUZ THATS SOME SKETCHY SHIT RIGHT THERE!! DO BETTER!!

I take the responsibility that I made a mistake booking my ticket but getting your money back or…read moreeven adjusting your ticket to correct the mistake is impossible!!! Their refund policy is non existent and they even when they can see your transaction history they still refuse to help you. Also taking a two hour ride which is usually a straight shot consisted of 4 stops, three of them was a bathroom break for the bus driver and one for him to eat. The bus was also hot on a 94 degree day. Horrible service all across the board

awfull, first of all we left 25 minutes late from the station. next, I didn't get my front seat…read morewhich I paid extra for. also the bus is disgusting, seats are missing and there is no tables. don't reccoment

Take me to DA BRONX!!…read more The Bx7 Bus enables passengers from Manhattan's St. Nicholas Avenue/ West 167 Street to Bronx's Riverdale Avenue/ West 263 Street. This bus route still consist of the old mechanics for the step on/step off and prone to car sick for the extreme bumpy ride. The route is slow to reach the Bronx Borough.

By far the worse bus line. Never on time, Never shows up. Even using the bus apps, the bus takes…read moreforever! The bud drivers are very rude as well.

Grand Central Terminal is one of those places in New York City that you really have to see in…read moreperson. The moment you walk into the Main Concourse, it feels absolutely massive. The architecture, the details, the famous ceiling and the constant movement of people make the entire place feel like a movie set. I honestly loved just walking around and taking everything in. There's so much history and character here. Even if you're not taking a train, I definitely recommend stopping by while exploring Midtown. It's beautiful, iconic and absolutely worth seeing at least once.

I guess the first thing you'll want to know is how I ended up dragging myself out of bed to catch…read morethe damn F train to 47 Rockefeller Plaza almost in the middle of the night, sure felt like it at 4:45AM. It was freezing, or maybe it was warm, maybe it was my cold, but it felt cold as hell anyway because who the hell wants to be awake when the sun isn't even trying yet? ​So I walk all the way over to Lexington Ave and 42nd Street which is a hell of a walk when you're half asleep and your feet feel like two sacks of wet sand, just to get to Grand Central and catch the 6:18 AM train to Scarsdale. I have this part-time paralegal job up there. It depresses the hell out of me, strictly speaking, but a person's got to keep a job or people start looking at you like you're a total crook or crackhead or something. ​Grand Central at six in the morning is actually pretty grand, if you want to know the truth. It really is. It's not full of all these phony tourists snapping pictures of every single thing like they've never seen a ceiling before. The main concourse is just vast and quiet, with that big greenish ceiling with all the stars painted on it, even though the stars are drawn totally backward, which is just like people, if you think about it. Nobody even notices. ​There's that big clock right in the middle sitting on top of the information booth. It just sits there, looking very old and very expensive and not giving a damn about anybody's problems. I stood there for a second looking up at it, and for a minute it almost made me feel less miserable about going all the way to Scarsdale to look at legal briefs or whatever the hell I was going to do. ​The guys working the tracks at that hour don't yell at you, which is a nice change. You just walk down the ramp to your track, get on the Metro-North, and sit by the window. It's almost nice, except you know as soon as the train starts moving that you're actually on your way to work, which ruins the whole thing. ​If you have to go to work at six in the morning, Grand Central is about the only place in New York that doesn't make you feel like a complete loser for doing it. I mean it. It really doesn't. ​

Its very disappointing. Our bus was supposed to leave at 4:25 pm from NYC to Baltimore and the…read moredriver got delayed. I will never travel with this company again. I did have a bad experience back in 2020 and I have them a second try. My Huge mistake, NOT RECOMMENDED

The greyhound company is a joke. Poor customer and bad attitude. The play alot of games. I tried to…read morecancel my trip 2 months and refused to give give money back. Then tried to reschedule a paid trip and asked for more money for same trip and I pushed the date back 2 months. Its alot of problems, bad attitudes, and poor customer services skills. Then only wants to give half money back but on a voucher. To much greed and dishonest in this company