This used to be a good company and I had them for 15+ years. In recent times service is atrocious, missed pickups and denying they were not completed. Does not let me cancel service even though contract is over. read more

This is the second time they have placed an unauthorized dumpster on my business property. Customer service is a joke as nobody knows anything and trying to get them to remedy this situation is consuming way too much of my precious time. Such BS! read more

Mtg Disposal - Unauthorized MTG Dumpster Placement - Junk Removal & Hauling Near Me - Seekonk, Massachusetts

MEGA has always provided great service to our home regarding our small dumpster and our town disposal services. The guys who handle our town services are very professional including Rodney our recycling driver in Truck 159. We are very pleased with MEGA's services. Thx guys. read more

Absolute worst company to deal with.I constantly have issues with pick ups when there's a holiday week.They have gone two weeks without picking up my trash and lie to me when I call.The girls that answer the phone are very nice and try to accommodate you but who ever is running that company is a complete failure.There are many choices when it comes to rubbish removal and keep far from this company. read more

it's 5am and they have drivers here picking up trash waking up the entire neighborhood. this happens every other week. get your fucking workers a better schedule read more

Mtg Disposal - Junk Removal & Hauling Near Me - Seekonk, Massachusetts

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I'm considering a class action lawsuit against this company. How many others have experienced the following: You cancel the account. MTG gives you a pickup date for the dumpster. They don't pick up the dumpster. You call multiple times to get the dumpster picked up. They don't pick it up. You continue to get charged months after the you cancelled the account. Funny how it's the paid account rep who is in charge of the pick up also. Let me know if you are interested. 617-828-4033. read more

This has to be the worst trash company there is. They never come when they say they do, and are extremely rude and lie. I've called every day this week for a dump that was suppose to be done last Friday! Everyday it's "you're on the schedule for today". Customer service is rude, and they don't actually care about customers. We will be getting rid of them next week, and if they don't remove dumpster we'll have it sent to them on their expense. Patriot was always reliable, but since mega took over it's been a total opposite experience. I wish I could give 0 stars. This has been on going for a long time. Stay clear of mega disposal and don't give them a dollar! read more

No trash pick up for senior community in two weeks, 4 missed pick ups. Cannot recommend. This has been an ongoing issue

I own an apartment building in Pawtucket RI and have recently suffered similar problems as some that have been posted. Over the past few weeks however I have been working with Lisa to get the situation resolved, including an issue closing and locking our dumpster. She has been patient, empathetic, and effective getting things turned around with our service. I have spoken with the new management team, and have decided to stay with the company because I believe they are turning things around. read more

Terrible service! Missed pick up several times. Did not credit my account. I was told I had to speak with my sales representative. After messages and emails sent by their Customer Service folks (who by the way were extremely nice) I still didn't receive a return call. After 2 months of no return calls, I cancelled service. It took nearly 2 months and more calls for them to remove the dumpster. It was moved only after I mentioned I would be having it removed at their expense. Horrible experience. My new local company is the exact opposite. Always communicating with what they can do for us...and they are considerably cheaper!! read more

Since Mega took over Patriot, the reliability has fallen. We used Patriot for years and almost never had an issue and since Mega took over I have had to call at least once a month if not more due to missed pick ups. our sales rep does not respond to text messages, voicemails left for supervisors go ignored, and trash continues to build up in the parking lot. They are quick to increase the hauling charges, but slow to actually do their job. The customer service people are very nice, but I don't know how they manage considering the abysmally bad job of the trucks and dispatch. read more

Just a quick note on one of your drivers, Freddy Monzon, very professional he obeys the speed limit in the park, opens and closes the gates surrounding the dumpsters when necessary. Any trash items that fall out of the dumpsters during pickup, he gets out of his truck to clean up the area. Im just a resident of Village of Potter Pond Wakefield RI just thought I would mentioned this. read more

After 10 years of using Patriot and no Mega I have no need for a dumpster, I have called the office 11 times, I have called the Sales person Lynn 3 times, her boss Morgan 3 times and the Matt twice and not one call back in 30 days to cancel this service. People answering phone are nice, but I feel that its a scam when trying to cancel. I tried calling corporate and the number they gave me asked to put a zip code in and goes right back to the same number I have been calling for 30 days. read more

zero stars only put one because you have to put something, this is the worst company. You call customer service and they say oh you need to speak to your rep. (Customer Service Awesome) I have called all summer have not reached my (so called) REP for 4 months , I have never spoken to this person. I've never received a call back or even a voicemail . It's time to get rid of Mega they are terrible. MTG = "MEGA TOTAL GARBAGE" They should be put out of business, time to call the attorney generals office. Worst company ever! read more

Never rent from this company. Paid for the dumpster in FULL never mentioned a fuel charge. They decided to send me a fuel charge a month after pick up. Scammers and unethical. No star is more deserving. Will retort to BBB. read more

If I could give this company negative ten stars I would. I was a Patriot Disposal customer and they were ok, but when it switched to MEGA, the prices went up and the service plummeted. They tell you that you have to talk to the salesperson to cancel service, but they won't return calls or emails. I hope this company closes it's doors because they are an utter disaster and treat their customers like $hit. read more

Reading the reviews here seems this company shouldn't have the bid for town disposal and I reached out to my town representative and they recommended a petition started and brought to the next town meeting. So that's what I did. I just started today 12/13/23 and have 100 signatures. My pickup was missed because the driver was too lazy to make the 3 point turn at the end of the street. I've watched him do this 3 times since we moved in last February. I've spoken to Karen, Jennifer, Lisa and evalynn who were all friendly but full of complete nonsense and didn't do what they said they were doing which was contacting dispatch. They also wouldn't give me the extension to dispatch to speak to someone directly. This company lacks the simplest skill for trash pickup which is picking up the trash. That makes this company have zero value. Whoever Mike is in your company is a joke. Doesn't identify himself, won't give me his title or even tell me who he works for. Just a "yea" when he picks up and a "mike" when I asked who he was. Completely unprofessional and couldn't even pull up my account. I'd prefer someone would have told me the truth in the morning when I called that no one was coming back and that they'd grab it tomorrow. Instead I had spend a day calling you, calling state representatives and the AG. Let your driver know the holiday tip I give to all my service won't be making its way to his lazy ass. read more

Five times this year MEGA neglected to collect my barrels. I called MEGA on three of the five occasions and they tried to tell me each time that they were not placed out at the pick-up location in time, despite having been put out the day before. The result each time has been tenants complaining about having nowhere to put their trash, neighbors (rightfully so) complaining about the smell and MEGA saying that they would be here for a "special pick up" within 24-hours but only doing so one of those occasions. What makes matters worse is that you can't just cancel your service without being charged a pick-up fee for them to collect their containers. I'm paying the collection fee and finding new service. Not Recommended. ***Update a week later: My trash still has not been picked up and the customer service reps have now changed their story from "there was a new driver and we apologize for the mistake" to "your trash has been picked up according to our record and the problem is that you need more barrels". My service has been cancelled and there is no rating low enough to accurately describe how horrible of a company this is. read more

Mega is the worst waste removal company I have ever heard of. Miss pick ups, late and customer service and management could care less. I have called 10x and emailed about broken barrels- do they care ? NOPE. I refused to pay the bill and now they sent it to a collection agency. F'n losers. I would avoid at any cost!!!! read more

I have been calling for four days trying to either have dispatch send truck to empty our dumpster or to reach a supervisor. No luck at all! Current situation is a health hazard and I can't seem to reach anyone who can get it resolved! read more

When I signed on with MTG a few years ago, they were great. Since they merged, they suck..... I realize we were hit with covid 19, but they started to get bad before then. When they leave half of recycling in barrel, or don't pick up yard waste at all. Then when you call, the person says I will tell the managers, and absolutely nothing happens... When they send the bill out next, I will be deducting and if they call me, they will get the same answer.....I'll tell my manager.... I live in Portsmouth RI, not CA.... read more

they don't pick the dumpster even when you should be pick up 3days a week like you pay for when you call they say you are on the schedule for today put don't come we call back the next they say they came out but have 18 dumpster on my side but they are still full I have reached out to my sale rep Susan and costumer Sevice manager it get the same answer or they don't even pick up your call this as been going on for over a year now it even worse so I will not only call every day and leave with my sales rep and for Donna the manager put now I'm going to post pictures of the dumpster that they don't empty on time or in a timely manner. and this elderly property by hat are doiing this too pictures will start tomorrow I be sure tag the company in it for face book and all sites that I can I wish I could give negative stars read more

I own multiple investment properties and deal with multiple service providers - MEGA is by far the worst. They consistently miss weekly trash pick ups and don't seem to care at all. I've written multiple emails to their leadership team none of which have ever gotten a response. Nobody take any responsibility for their lack of service. Avoid them at all costs read more

After I clean up, these guys leave a bigger mess than what I started with.

We have a plaza and have used them for over 10 years. They 3 dumpsters on the property so it is not a small account. We have a weekly pickup. They have missed 3 pickups and our office calls to let them know they missed the pickup. They say they will have it picked up but never do and miss the following week as well. We call and this cycle repeats. I call my sales person (Joe Morrissey) and he promises that he would take care of it. The next Saturday come and goes without the scheduled pickup. Sunday and Monday the sales person is in hiding and won't return calls. Customer service says that it is on the schedule for pickup today but they never show up and are now closed for the day. read more

Garbage lol. In all seriousness though, myself and my neighbors haven't had trash bins for two weeks now because they took away all our bins when a neighbor called to remove two old recycling bins. Call them every day and they just keep saying they'll bring the bins back. Still no bins. Please give us our trash bins. We've got all this trash and nowhere to put it, thanks to mega disposal. More like mega disappointment read more

This is how the company does business in RI, they should stay in MA. This is what I woke to this morning, apparently the driver had some difficulties with the recyclables coming loose while trying to empty the container, so he beat the heck out of the barrel (at 6 am) outside my bedroom window and then the trash fell all over the ground, so what did he do? He just drove away. And what makes it even worse, I live on a cul-de-sac, so he actually had to turn around and pass the mess again to leave the street, and missed another opportunity to make it right. The barrel also had recyclables still in it, so after I cleaned the street up, the barrel needs emptying again. Why not do the right thing the first time? This is sadly how much these people care about their clients and the towns they contract with. If you're a municipality thinking about contracting with MTG, I would recommend against it. read more

Mtg Disposal - Junk Removal & Hauling Near Me - Seekonk, Massachusetts

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This company is terrible. There people are rude and have not picked up my trash twice this past year. When you call them it take, three days to get them to come back. read more

MTG=Mega. They are so big that they couldn't care less about a single dumpster rental. I had a need and called to set up appointment. I had someone on site waiting all day. I called a few times to check and each time they said "we can't reach our driver". C'mon. Everyone has a phone these days especially professional drivers. I finally told them at 4:00 that if they couldn't make it by 8:00 PM, to cancel and remove the charge they had already put on my credit card. They offered Saturday morning but I couldn't trust them at that point and I had people committed to doing the job that I had to cancel. Well Friday at 8:00 there was no dumpster. Monday morning I checked my credit card and there was the charge. I had to call numerous times over much of the week to finally reach the one individual capable of crediting my account. No apologies, no follow ups, no one really seemed to care. Very unprofessional customer service staff. Unorganized, rude, etc. Stay away. read more

I rented a dumpster for a project at home. We agreed to a two week window on the rental. I called to schedule the pick up on the last day of the 14-day rental and they agreed on the date... hung up... and sent someone to pick up the dumpster that same day. Mega shorted me by 3 days that I needed and kept all my money. When I asked for a partial refund... they said the 14 days was a courtesy that they gave me and that most people are done in 2 days and I'm lucky I got to keep it for 11 days. The breached our agreement... they wont refund me any money for the 3 days they shorted me... and to make matters worse... they HAND ENTERED my credit card WITHOUT AUTHORIZATION for an overweight surcharge to which they have not given me any proof of weight. Be careful with this company. they are SCAMMERS... UNETHICAL and breaking the credit card security laws by charging cards without authorization. Oh and I left two messages for the sales man's manager to call me back and I heard NOTHING. Seems the big bosses are as inept and crooked as the lower employees. read more

We just moved to RI and contracted with Mega Disposal for our weekly trash pickup. Week 3 and we forgot to put our bins out for trash pickup. The gentleman working walked all the way down my driveway and got my trash bins and emptied them! My driveway is not short! How's that for service? They've made a customer for life! read more

Horrible Company!!! I have a contract for weekly trash/recycle pick-up and have not had a pickup in 3-weeks. I call everyday and am told it will happen today or tomorrow and NOTHING. WORST CUSTOMER SERVICE, they do not help at all and I'm on hold for 10-minutes to get through to someone. read more