We first started using Stepules in 2013 after a little scare when a sock got flushed down the…read moretoilet and have been using them ever since! We have our tank cleaned regularly but recently had a backup. Stepules was able to come the same day, in the pouring down rain, and resolved part of the problem by identifying that our filter was clogged up (bad luck really since we have service done regularly). I had to get a plumber to come out to fully resolve the issue, but I cannot say how much I appreciated the quick response and great customer service from Stepules! We will definitely continue to be a customer and would recommend using them to anyone.

I have used Stepule twice since I move into our house 5 years ago. They are very responsive and…read morereliable. Both times I was able to set up an appointment quickly. They offered to dig out my lid and also send me the Map that the town had. The interesting thing is I tried to dig it out myself and failed. I then asked them to dig it out and they came the same day. What great service. I will continue to use them!

Jon was a pleasure to deal with; he returned calls quickly, and was very attentive. His estimator…read morearrived when expected, was quick, knowledgeable, and explained the process completely. The two technicians couldn't have been nicer! They were extremely professional, pleasant, and thorough. After they left, I was inspired to call Jon to tell him how great they were! It's a bit too soon to see the full results of the roof cleaning, but the mold and algae were definitely impacted, and I was assured that the roof will look totally clean within 2-3 months.

Josh and his crew were awesome! My roof is only a few years old but it needed to be cleaned so…read morebadly. The algae was everywhere on the north side of the house. Josh promised it would look good as new and he more than delivered. Friendly company, locally owned, referred him to my Mom and Dad too and their roof looks so good now too!!

We had them remove seven trees/bushes and stumps--including four large, mature arborvitaes, two…read morerhododendrons, and a huge viburnum bush--all located between the house foundation and our paver walkway. They were meticulous and did an outstanding job, taking great care to avoid any damage. We were very impressed with their professionalism and attention to detail. It was a big job, taking two full days of five solid, hard-working hours each, and they didn't stop once. They hauled away all debris and left everything looking clean, neat, and completely transformed. I absolutely feel like we got our money's worth--and then some. We will definitely be hiring them again. Highly recommend.

john and his team did a great job installing a patio and walkway for our pool. it looks great, has…read morebetter drainage. aesthetically it frames the pool and provides a lot of space for entertainment.

We hired this company to install Mitsubishi Split Ductless air conditioners. The units in the…read morekitchen, den, and guest room worked beautifully. The unit in the master bedroom was problematic from the start. The bedroom would not cool off. We wound up putting in a window unit while we waited for them to return. The master bedroom unit was the furthest from the original condenser, and we think that the length of the piping was not efficient and that is why the room would not cool off. They installed a separate condenser just for the bedroom. (Generating 2 separate fees every year for maintenance) Periodically, the unit would tick so loudly it would wake us up. They came back out, of course we could not re-create the issue, but they didn't even bother to take a detailed look at the unit to see what was going on in with the bedroom unit. The tech got nasty with me, and was very condescending. When we called them to schedule the yearly maintenance we were told they were out of business. We hired another company who came out. The tech took the unit apart, cleaned it put it back and the unit stopped ticking. All the technician did was clean the unit and snapped everything back into place.

I did not end up using their services, but this was the only business (of at least 9 that I called)…read morewilling to come out at 9:30 at night to fix my furnace when I had no heat. They even talked to me about prices and while they were willing to come out, advised me to try to wait until morning as it would cost me at least $100 less if I could wait. When they did not hear back from me, they called me again at 7:30 the next morning to see if I still needed someone to come out! We ended up going with someone who specializes in our particular boiler, but I would have gone with Airtemps if we hadn't found them. Great customer service!!

i had a mold test today on my outside deck which had four collapsed and rotted floorboards, which…read morethe condo replaced with new ones. I was told that mold was observed in many other portions of the rest of the deck as they were replacing the rotted boards. KYRA ROSS came today and performed an extremely professional review of the entire area, taking pictures, testing wood, taking samples of various different types of mold observed. She was very friendly, initially went over pricing of the entire job, which included lab testing of samples collected and her follow up on the reports we will receive and what the results mean. Knowing that my wife, Barbara, has serious mold allergies and health issues before from inside mold in a different condo, Kyra will explain all the findings in writing so that we can, if necessary, require the condo to tear down the deck and have the entire area mold remediated.

I recently had a fantastic experience renovating my bathroom with Connecticut Custom Creations…read more Before choosing them, I contacted about five general contractors. While many were friendly and professional, the quotes I received felt unusually high for the scope of work being offered. That was not the case with Connecticut Custom Creations. Their pricing was fair, transparent, and very reasonable. As with any new contractor, I wasn't sure what to expect at first. However, Dustin was an absolute pleasure to work with. He guided me through every step of the process and made everything feel easy and stress free. He also provided great advice when selecting finishes and fixtures, helping me choose options that coordinated beautifully and enhanced the overall design. I couldn't be happier with the results, and I am already planning to have my second bathroom remodeled with them as well. If you are considering a bathroom renovation or any major home project, including a kitchen or basement, I highly recommend giving Connecticut Custom Creations a call. You will not be disappointed.

This company is a nightmare to work with due to their mistakes and poor communication. They lost…read moretheir worker, Henry, who did the last renovation work on my attic for me. This time, Renoldo came with his assistant to install one door for $ 1,500.00 and to patch over three huge cracks in the attic ceiling and wall that the company renovated in September, just six months ago. In short, wrong door knobs (twice!), a gap between the door frame and door (which they didn't want to fix), and nearly two, frustrating hours texting Dustin, the manager, who claimed he was right about everything and wouldn't take responsibility for an unsatisfactory job. I had to take doorknob pictures to prove my point because he insisted that he had purchased the right doorknob. WTF! I had to put up with his sarcasm, denials, name-calling, and gaslighting to get him to do the job. One door and a lot of unnecessary stress and aggravation. Never again, even if they paid me a million dollars, will I EVER work with this company again. Addendum: after much ado over everything, the company bought the proper color for the wood filler and filled all gaps and cracks left after they redid the door, which they should do with every door they replace that leaves ugly gaps in people's hardwood floors, even if the prior door installer was considered by them to have installed it improperly.

Highly recommend! My house looks spotless and smells amazing. Easy to work with and they worked…read moreso hard.

Dany and her crew were very professional, efficient and friendly. We had a very big job and she…read moreworked with us to set clear expectations from the beginning. They were meticulous and it shows they take great pride in their work. Will definitely use them again!

Collins & Co. was a great company to work with. They installed a new garage door and added…read moreinsulation to my home, and I couldn't be happier with the results. Their team was professional, knowledgeable, and reliable from start to finish. They explained everything clearly, showed up on time, and completed the work with great attention to detail. I highly recommend Collins & Co. to anyone looking for quality workmanship and outstanding customer service.

Collins did blown in insulation on my home in 1998. Cut my heating bill in half. As a…read morecontractor, I've recommended Collins to lots of my customers and they have all been very pleased with the work Collins has done. Looking for a forward to the next project that we will be working together on in Enfield in about 4 to 6 weeks.