Highly recommend this place Jose Luis is awesome guy thanks for your help best attitude and…read moreprofessionalism

Great service and affordable prices! Thank you Arturo for your help! I highly recommend...read more

We had been looking for a specific sectional couch for a while and once we found the Umana Designs…read morewe knew we were at the right place. We wanted a sectional couch with a specific color and lengths. We sampled almost 100 different color options and found exactly what we wanted for our house. The best part of coming here was how customizable everything was you can choose a color, you own dimensions and the type of foam/feathers you want for you couch or any furniture piece, most importantly for me was that I was able to add depth to our sectional. This was something I was really looking for when we had gone to different furniture store I really don't think there is any other furniture stores is Los Angeles that can customize you length, width and depths. I'm recommending this place to my entire family and friends Our totals cost was less then what we would had paid for at another high quality furniture store.

Umana NEVER disappoints, and has only gotten better!!! I have bought several pieces of furniture…read moreand have had items reupholstered over the last 20+ years. Just today I picked up 2 captains and 6 dining chairs from Umana that they reupholstered. They are absolutely gorgeous in my dining room! Jose has taken over the family business and his darling girlfriend, Erica, is right by his side helping with it all. Erica guided me in fabric selection that is beautiful and will be durable. She ensured that the quality of the nail heads and "the look" will remain the same. Jose and Erica are maintaining quality while also being very efficient and a pleasure to work with. Thank you again!!! Marisa

Gorgeous selection and he had a ton of knowledge about the designers and everything was legitimate.read more

I had an excellent shopping experience with Saasaan; He has a great selection of inventory, and was…read morevery patient, understanding, and responsive as I worked through the buying process. His store offers tastefully curated, hard to find inventory at fair prices.

The best customer service ever! The staff is amazing and they do their best to ensure satisfaction…read more Remember it's custom furniture!

Love Tirado's Upholstery! Best furniture out there! I HIGHLY recommend!…read more Everyone is friendly, and they sure meet your needs! I had a couple sectionals made and they did a fabulous job!! :)

Yipes ... once again, actually twice again I have been bamboozled. Won a leather chair then got…read moreinto a bidding war for the one ottoman that went with it (paid more for the ottoman than the chair, ugh) only to find that the chair wasn't the leather chair as advertised, but the linen version which I didn't want (and the ottoman to which I also didn't bid on) so I'm left with a mismatched set, $760. I left it at the warehouse and am hoping they refund me for their mistake at best, false advertising/fraud at worst. Again .. only buy what you SEE PHOTOGRAPHED because they don't check inside the boxes, and they tend to err on the side of 'more valuable.' My other issue was late last month, I won an 'appears new, overstock item, never sold' Christmas tree, only to get it home to find one giant section missing and no base. (also, clearly a customer return because it still had the guy's return address on the box) No biggie, $15 and a Saturday of driving. I bid on the same tree a few weeks later and got it for $20, and between the two of them, I Frankensteined together a reasonable tree. I never complained about the tree, but I've written to customer service about the wrong chair, which I left at the warehouse and I hope someone figures out quick enough to offer it as a 2nd chance to the people I was bidding against ... and give me my money back.

Over the years I have seen this place grow, overgrow, and go through stages. Well, I give huge…read morecredit to the leadership. The tone of communications feels nicer, the warehouse area has room for people again, and most of the warehouse staff is aces. Only one, manager perhaps?, has no time for people. His typical answer is either "stand there and they will help you," or "no." Never been able to finish my first words. Alas, he is atypical for this place. Some of the super nice folk have moved on, while others have stayed. And the new people all seem friendly. Fun vibe. As for the customers.... Come on, these people work hard in an often hot environment and try to help everyone. You got a decent deal, most likely. So, TIP these folks!!! Can't hurt to throw a few bucks into the jar. Be nice, share! As for stuff.... It's hit and miss. Usually, you will be tickled, especially if you are a fixit type. If the item is way out - not what it said, the customer service folks, like Ernesto, are quick. The emails have even felt friendlier, even if we don't agree, there is a more casual and nice feel. In short, I'd say DO IT! The missing star? That guy just needs to slow down and be nice. But hey, 4 is a great job and this place seems geared to always doing better.

Amazing service and a wide variety of options. Will shop here again for future furniture needs.read more

My husband and I are absolutely so thankful to George for providing the furniture we needed for our…read morefirst home. Everything came out great and looks absolutely amazing! We will definitely continue coming to him for our future furniture needs!

Great services and quality furniture Fast services and…read moregreat delivery . Will recommend

Mi esposo y yo venimos a ver una sala y comedor para nuestra casa y nos ayudó Héctor Martínez. Fue…read moremuy amable y muy profesional en asistirnos con los estilos de muebles que combinaban más para nuestros gustos que teníamos. Nos ayudó para financiar nuestra compra y nos explicó cada detalle sin dejarnos dudas. Quedé satisfecha con su ayuda y asistencia . Recomendaría su servicio es muy eficiente muchas gracias.