Great dentist! Office is clean and organized, everyone is nice, and Dr Massa is great. She pulled…read moreout my wisdom teeth and was a pro. I definitely recommend!

Amazing staff! They make you feel like you have known them for years! They care about concerns and…read moreaddress them. I loved they gave me a full run down on a procedure coming up and now much it will cost. They are all amazing! I can not say enough.

I felt more welcomed at by Dr. Lordo and his excellent team than I have at some family get…read moretogethers! This team goes out of their way to roll out the red carpet for their clients, even folks just coming in for a cleaning. I have had lots of trips to the dentist since I was knocking my teeth out as a young kid, and I have moved a lot. As such, I have been to many dentists in many states. I have a dental implant, which also requires additional expertise by whomever is treating me. Although I am not a nervous patient, I go out of my way to research a dentist before I try them. I had been seeing one dentist since I had moved to Columbus in 2014, but was inspired to change after that dentist kept trying to sell me optional cosmetic stuff I didn't want AND began the practice of charging hundreds of dollars to insure their normal work (fillings, etc.). After many hours of Googling, Yelping, and cross referencing some other dental websites, I made the decision to try Dr. Lordo's office. Trish, the care coordinator, took the time to discuss my dental insurance coverage in depth. While I am rather well-versed in dental coverage because of having so many procedures done, I was happy she made a point to emphasize this before I even sat in the chair. I have had times at other dental offices where I have had to stop people from doing things and ask, "Hey, is this even covered by my insurance?" Trish indicated the practice takes pride in being absolutely transparent and I could tell from this initial interaction they meant what they said. Also before the appointment started I was given a formal introduction to Dr. Lordo and Dani, who would be my hygienist. They all listened as a team as I talked about why I was coming to them. They made a point of taking genuine interest in what I did for a living (which is not exciting), which was very sweet of them. Next, Dani did my cleaning. Again, I have sat through dozens and dozens of cleanings, as I have made a point of going to the dentist every six months for a cleaning for many, many years. I drink coffee, tea, and wine-- everything that stains your teeth--so there is always some scraping to be done. I didn't realize quite how rushed the cleanings I have received in the last couple years had been until I had the pleasure of Dani conducting my cleaning. She took the time to really do a super thorough and excellent job. Even now, a day and a half later, I can notice the difference. Finally, Dr. Lordo did an initial exam. I had been feeling like I might have been starting to clench or grind my teeth in my sleep within the last year. My last dentist didn't say anything. Dr. Lordo and Dani both noticed signs in my mouth that this might be happening. Even better, Dr. Lordo explained why it was likely happening. And even better than that, this explanation didn't result in Dr. Lordo and his team trying to sell me an additional service or procedure. We discussed monitoring it and we discussed what additional signs should move me to seek treatment. Dr. Lordo also pointed out a few things in my exam that, while likely benign, he suggested I touch base with my primary care doctor about. This signals he understands dental health is connected to a person's overall physical/mental well being. Dr. Lordo's team also followed up with my previous dentist to find out what kinds of x-rays they could obtain from them. They could have insisted on taking these x-rays themselves without going through the trouble so they could charge my insurance. I appreciate them saving me the room in my deductible and saving me needless exposure to x-rays. My cleaning concluded, I made my appointment to come back in six months and went on my way. I was already very pleased with my whole experience. Then, about 5 minutes after I had left the office, I got a voicemail: it was Trish, the care coordinator. I had mentioned off hand when we were chatting initially I was thinking about getting some supplementary dental insurance through a carrier that offered such a program. Trish mentioned some of their current patients used policies at that carrier, and offered to try and find me examples of the policies she had seen from them. I said that would be great, but didn't expect her to take the time to find it on the spot. Trish's voicemail said she had found the paperwork and she was going to send it to me. This afternoon, one day after my appointment when my mail arrived, the paperwork was there! Dr. Lordo and his team have impressed me with their level of service, their expertise, and their genuine care. I would highly recommend them to anyone.

I was scheduling an appointment for a cleaning and was asked for insurance 3 times! I was not…read morenotified by this dentistry team that I was not in network til after treatment and billing to check out. I asked front desk and no one had a explanation or would admit it was a miss. So they just bill out of pocket then advertise in house insurance to back up your own in the future. Very unsatisfied and will not be returning due to the lack of communication and no accountability.

I am 66 years old and have had many years od dentist visits. I have been a patient of Dr. Kear at…read moreGreentree Dental for about 10 years. If I could give more than a 5 star rating I would! The staff has always been so friendly and accommodating, wait time is almost non existent, and the care is the best I have ever had!! Dr. Kear is so incredibly kind and professional. I had a chipped tooth and within less than a day it was totally taken care of! Highly recommend!!! And I have to say, I look forward to my 6 month cleaning, always a pleasure!

I've seen Dr. Ferguson twice in the last 6 weeks, each time to have a crown put on. Both times I…read morerequested nitrous oxide, however each time it wasn't available. However, Dr. Ferguson is so skilled and kind, that the experience was fine for me without the nitrous oxide. He knew I was anxious, and told me every step of the way what he was doing and about how far along we were. I had absolutely no pain either time. Both times the process was completed and new crown installed within about 2 hours. He also uses a special camera to create the new crown, so no goopy molds inside your mouth at all. I'm grateful and hope to continue seeing Dr. Ferguson for my dental needs.

I've been going to Just Smiles for 9 years and I will say the photos below scream volumes.read more

They ignored their patients chronic health issues. They…read morerefused to keep patient informed about said medications but instead *lied to the patient about the medications prescribed!* They blamed the patient for having the audacity to complain about said medication changes made (without properly informing the patient.) This is also a direct violation of the patients (INFORMED CONSENT TO TREATMENT AND CARE!) They leave patients in pain and ignore them when it is quite obvious via video chat that swelling/pain is still an issue! When patients complain or leave Yelp reviews they further gaslight and blame the patient pretending they are not accountable for their poor decisions/treatment/care. Funny enough, their competition had NO ISSUES AT ALL with keeping me properly informed, well treated during surgery and aftercare was no problem for them... Future responses from this company will be treated with the same response they gave me... "Not my problem if you don't like honest reviews of your poor service!"

I can't say enough about the amazing dental care that I receivd today from Dr Hart and his staff. I…read morehave been a patient of Dr Hart's for many years because I wanted a dentist who understands individuals who have past dental trauma. Today, I visited because I cracked a tooth I was able to get an appointment quickly and I had my tooth repaired and went home with a new crown. It was amazing to watch how technology has made it a one and done visit. Dr Hart and his staff are the best!

Great experience here. Staff was super friendly and on time. Dr. Hart was incredibly kind and…read morelistened to all of my concerns. Overall very positive appointment. Easy to schedule as well.

I am so thankful to Dr. Jaicks. I had a crown come off after business hours on a Friday night and…read morehe answered my call. He was out of town and came to the office to help me with my emergency mishap on his way back into town. My husband was also impressed with the cleaning he had received there.

The Main Street Dental clinic is top notch, and affordable! The front desk staff always friendly,…read moreand explain my dental coverage in simple terms. I been a patient for over 8 years. I get advance courtesy messages reminders of upcoming appointments, if it was not for reminders, I probably would miss my dental treatment. Dr. Jaicks is knowledgeable, reassuring, and trustworthy dentist. He explains everything in an understandable manner. He always takes time to fully go over my dental health and present options on how to improve my teeth -- and all this is done in a professional and positive manner. I feel that we are on the same team, and have a game plan in place to improve my dental health. I definitely would recommend this Dental clinic to family and friends.

Dr. Bennett and his staff are an absolute pleasure to work with. I always feel welcome and cared…read morefor. Dr. Bennett always takes time to explain what is needed and what is not. His staff is always happy to help in any way!

Dr. Bennett is a very detail oriented and caring dentist. He always takes his time with me to be…read moresure that everything is done correctly. He and his staff always work to be sure I am comfortable during procedures. His office is clean and staff are all friendly.

I have been a patient of Sunbury Plaza Dental for over 10 years. I think I have had just about…read moreevery procedure done there, and I can recommend them with no hesitation or reservations. The staff is friendly and welcoming, the office is clean, spacious and as comfortable as possible. After a lifetime of dental appointments, I still get anxious before each one. Once I walk through the door, I begin to relax, and upon leaving, I happily schedule my next appointment. I was referred by a friend, and am thankful I followed through. You will be too. Cindy L.

I have been a patient here for over 10 years, since the original owners were still in play…read more Overall, I had many good experiences with my dental care. The dentists, assistants, and hygienists are amazing. I have previously given my reviews high stars. But now, I give them a low score for a few reasons. One is because of the extremely limited hours they are available, as well as involving AI in their answering service which is absolutely annoying when I want to just speak to a staff member. Another reason is because as the practice has been bought out, there has been turnover with the management and desk staff in which has created an issue. I had an appointment that the staff called me to reschedule. At the time I had a heavy work schedule and had limited availability for my 6 month cleaning. When I called back, they gave me a few different day options to which I could reschedule, in which I moved it up to an available day. After that day came, I was checking out and told that according to insurance, my cleaning was too early. I was unawares of the scheduling policy along with insurance exacts, so I explained that my appointment was rescheduled and I was not made aware of the fact that it would be considered an early appointment. The woman at the checkout desk went to speak with someone and ultimately said it would get taken care of and not to worry about it. A few weeks go by and my husband goes in for his appointment. Some time after this, he gets a txt regarding a bill (mind you, this was only the second appointment with them and he is receiving the bill txts, not me). We have not received anything in the mail. So I call in and explain my situation, to which I then requested to speak to a manager because of the frustrations of previously being told "it would be taken care of". Also to note, I have never had a scheduling issue of which I would be early and insurance would not pay. Ultimately the conversation with the manager was useless. She told me that the person who said it was taken care of no longer works there and that she should not have said that. She goes on to say that in the chart it was marked that I was notified of the fact that insurance would not pay (which once again I was not). I requested to listen to the recording, as I was told all calls are recorded. This comment was brushed over. I was told that it is my responsibility to know when my appointments are and to not schedule early or I would be billed. Said she would change the bill to "a new patient visit" cost, which is still like $150. Again, I have never had issues before and yet they won't take responsibility of their own staff members not warning me of the early appointment (which again, I had to change because of a scheduling conflict on their side) and telling me it would be taken care of when there was a bill. Unfortunate that I can't trust what some of the staff tell me in that office. My husband and I will now be looking for a new dental practice. Really stinks because I really liked the dentists, assistants, and hygienists.