I called to have my a/c serviced. They didn't seem like they were interested in servicing my…read morevehicle at all. Maybe a fishing trip was planned. I don't know. I hung up, and I won't waste my time calling for service at this location again.

Mark and Majic Auto Repair continue to help me time and time again. Not just with repairs but with…read moresolid advice and info. Quality 'round everything they do. Nice to see guys that take such care, have careful and tactful knowledge and can satisfy clients like myself over and over. It's a pleasure with Majic. No fancy magic tricks. Just "poof" fantastic results!!! And that's Mark and Majic Repair. Now that's majic!

I started going to Mongo's based son a recommendation from son. His assessment was spot on. Mongo's…read moreis family owned with good old fashioned values and their employees are well trained. They have the customers best interest at heart and give honest advice about what work your vehicle needs. Anthony Mongo ( the owner) genuinely cares about his customers and takes the time to interact with customers to ensure that they are 100 percent satisfied with their service. Customer service, quality of work and value is what you get every time you visit his shop. Carmen Adonizio

Another 5 star visit to Mongo's! I needed an oil change and…read morehad a nail in one of my tires. It was all repaired in an hour, and Anthony show showed me what needed to be fixed on the tire. Great service, great staff! Doing business right!

We needed new brakes and a battery, we dropped it off after hours and it was done by noon the next…read moreday. They were very communicative about the pricing and service oriented. I picked up the car and it no longer sounded like a coffee grinder when I used the brakes. They definitely provided the service better than anyone else we have used. The price was very reasonable.

I recently purchased a 2006 BMW 750LI and it needed all 4 rotors, brakes, calibers, new tires,…read morewheel alignment, rear bearings (both left and right), and an oil change! They scheduled it in quickly and had the car back when they said and when needed. I was concerned at first, seeing all the cars they were working on, but that was actually a good sign. The staff and owner were super nice, explained everything, tried to get the parts for me for the best price, and were very professional! I even had an opportunity to meet the owner's parents while there! The prices for the parts and labor were very fair and way cheaper than had I taken it to a BMW dealer. I choose them after doing a lot of research on local auto repair shops in the area, including Wilmington, DE. This place is about 30 minutes away from my home or a $38 Uber charge each way, but well worth it with the attention to detail and reasonableness of the costs. I am coming back again for future needs! At the end of the day, you want a shop that is fair and honest, and I found it here!

I have been going to Family Auto for years. They are fair and honest and have the best prices in…read moretown. There is no other place I would consider going to. My brother-in- law was told he needed a lot of work at another shop. When he took his Honda Accord to Family Auto. He was told that her did not need half the things the other shop recommended.

Great service, reasonable pricing. Easy peezy. Good location, fast and honest. Five stars for sure.read more

Bad shop all around,especially the techs using Chat GPT to diagnose cars.Never seen anything like…read moreit in my life.The only thing they are experienced in is brakes and even that's bad.They use oil based grease to grease your slides,I had to tell them it was bad for brakes!!

Efficiency all the time nice guy i go there to get all my car service done I moved but will…read morecontinue to travel because he knows my car and fair prices

so i have used them 4 times now, and the service, and honesty knocks it out!!!! price, look, how…read morehe runs this place, i will pay higher, so prices are very fair, but honesty is great. had my daughters jeep in, he calls, says what i need, and gives prices, i said do it!!! so 1-2 hours later, they are calling me, im thinking go pay and get jeep, he calls, tells me when they got it up, and began taking apart, they found the true problem, they called me back, told me, $280 cheaper, thats very very uncommon, alot of shops would of never called, and charged the big repair, guys roccos in deptford, absolutely no questions, fair, professional, and honest!!!! let me repeat, honest, i couldn't believe they called me an did that, they were honest, on there little mistake, i mean hands down use this place!!!! thanks to this shop!!!!!!!

Quick to fix the issue - Great communication throughout the process, honest guy look no further for…read morea mechanic, no BS

I hope they do good work because the rudeness level of the lady answering the phone is crazy…read more Called in to see if they're capable of doing a job on my vehicle and possibly get an estimate. Answered yes quickly. Then immediately went, "well I can't get you until Wednesday, bring the car Wednesday." Um... would I be able to get an estimate before scheduling? "Well I can't get you anything without you sending me the VIN and license plate. What did you want done again?" Not sure what my license plate has to do with an estimate since I gave her the make and model of my vehicle. Will knowing the license plate suddenly make the job more difficult? Then immediately went "send me the information, I gotta go I have customers here." Overall not a good impression for someone that's a first time customer. That lady either needs some help with the workload at the front desk, or needs customer service training.

One week after getting car repaired for coolant issues it begin to overheat and was told it's the…read morewinter months and they were busy. No one returned my call. This place is a rip off and staff is unprofessional. Also they kept my car over a month.

Great customer service! I have an older European car with some complex issues, combined with some…read moreprevious DIY work, so it's a bit of a unique situation. They were upfront in recommending a specialist who focuses on that type of work, which I really appreciated. Their honesty, transparency, and integrity stood out, and they still took the time to help me out. I would definitely recommend them to friends and family. 10/10

All the Yelp reviews are true, Hyatt's is fair and honest pricing. Took both cars today and they…read morewere able to get the cars completed in a timely manner. They provide recommendations and don't try to over sell you like dealerships. I will definitely be back if our cars need a tube up or major repair without fear.