We needed help relocating from out of state into Tennessee and read the good reviews that Home…read moreMarketing Group had. We had the pleasure of working with Robyn Dempsey and she exceeded all of our expectations starting from the process of pinpointing the area that wound up being perfect for us all the way to FaceTiming us on multiple open houses so that we were informed on all the home specifics. I cannot say enough good things, Robyn is a rock star and goes out of her way to make the process painless.

We worked with Robyn Dempsey and I can't say enough good things about her, she was fantastic! We…read morelive several hours away from the Knoxville area and had multiple distressed properties we were selling. That was never a problem when we worked with Robyn. She was always quick to respond, kept us up to date, presented only the best offers to us, and went above and beyond just selling the properties. Not only is she a great realtor, but she's an awesome person. I highly recommend anyone looking to sell any property in the Knoxville area to reach out to Robyn, you won't be disappointed.

We are currently building with Red Door and we are very pleased with our Project Manager Rob…read more While this is taking a bit longer than expected we are really impressed with the quality of materials used and the integrity of everyone involved. Yes they have crews that are slow sometimes and shipments have been slow but this is how building is right now for all contractors. I don't fault them for that

Given how hard it is to buy a home right now, my wife and I started exploring building a home…read more Red Door Homes is fairly near where I work so I tried calling them. I kept getting routed into their voicemail system and if you didn't have a specific person's extension, you couldn't leave a message. There wasn't even a general mailbox for interested parties. Finally, since they were so near me, I just walked in one day on my lunch hour and found a group of people clustered around a big table. Rather than someone popping out of their seat to ask if they could help, they all looked at me like I had horns growing from my head. Finally one person got up, I told him that I had difficulty getting anyone on the phone and left my business card. I should have known right then that this was going to be an exercise in futility. I did get a call from the gentleman the next day and made an appointment to meet with him, my wife, and our real estate agent the following week. In the time between, I found a piece of property to build on and sent the info to him so his team could go by to look at it to get an idea of what size home would fit on it and if there would be any prep work necessary. I will say this: the Red Door website is very good. Lots of homes, plans, details about finishes and options, and some basic pricing. However...I suspect it is put together by their parent company...not the local office. The following week, we showed up at the time we'd agreed on, and the gentleman and the rest of the people reacted like we walked in without an appointment. They weren't prepared or ready for much of anything. The office was a mess and they hadn't prepared any estimates for us. The guy did a fairly decent job of BS-ing but I could tell they were completely unprepared and had forgotten we were coming by. We had picked a mostly level lot in an existing neighborhood, but they said the site work alone was going to cost upwards of $40-50K. I'll freely admit ignorance on pricing for this type of thing, but it seemed pretty excessive. We stayed for about 20 minutes going over a few possible finishes and other build options before leaving. As we walked in the parking lot, my wife and I looked at our real estate agent and said, "NOPE!" at the same time. Maybe these people have other customers who are happy with the homes that they built. Maybe business is so good for them right now they can afford to pick and choose their customers. Maybe other franchises in other towns operate much better, but so far as running a business reaching out for new customers or responding to new inquiries, this bunch were awful. If I ran my business like they did, I'd go out of business in a few months. I come from a family involved in construction and contractors. I know what should be expected from a construction company. These people weren't it. They have a pretty website, but after that, this local entity falls like a house of cards.

We have loved working with Regina! We are out-of-towners and we could only come out to Knoxville…read morefor a weekend, but Regina was up for the challenge. She worked with us to find out what we needed and got us started on the FlexMLS website so we could browse listings to our heart's content. Through the whole process, Regina has been exceptionally responsive even outside business hours. When we came to Knoxville, Regina worked hard to get us acquainted with the town and all its various neighborhoods. Visiting houses with Regina is like getting a crash intro course in home maintenance! She displayed extensive knowledge about house construction, upkeep, and local hazards. She was also very flexible, allowing us to adjust our schedule when an exciting new property appeared on the market during our visit. This was extremely helpful as it ended up being the perfect house for us! Once we decided to make an offer, she immediately got in touch with the listing agent to put our offer "on paper". By continuing to work into the evening, she got us a positive response on our offer before midnight of the day we toured the house. Yes - in 2 days, Regina not only took us to more than 10 houses and gave us a full tour of Knoxville, she also got our offer in on a house we loved. Since our visit, Regina has continued to be very communicative. She gave us a calendar of the important dates for closing and is in touch with the listing agent, so every milestone so far has been met well before its deadline. We haven't closed on the house yet, so I will update once that's settled. But as of this process so far, Regina has been an amazing buyer's advocate, willing to go way above and beyond to accommodate out-of-town buyers and get them the perfect home. We can't recommend - or thank - her enough.

We had the best experience with Regina in buying and selling our home. We originally moved to…read moreKnoxville in 2015 and considered buying our first home. She came recommended from a friend and really opened our eyes to the things we should look for when house hunting. She literally got down into crawl spaces and pointed out anything she thought was concerning: cracks in foundation, subpar building materials, roofing, mold, water damage, gutters, basements, things we would have never thought to consider. We never felt pressured to buy even though we looked at 20+ houses with her over several days. If she felt the house wasn't right for us, she let us know why instead of pushing us to put in offers. We decided to wait and make sure we planned on staying in Knoxville before buying. She made sure we knew she would be there to help us when we decided we were ready. In 2018 we knew we were ready to buy, and Regina was ready to go with another round of house showings. She gave us the same attention and consideration as the first time around. We thought we found our dream house and were ready to put in an offer. Thankfully, with her attention to detail she urged us to hold off and check it out after a rainstorm. We took her advice and when we went back noticed serious issues with water in the basement. With her guidance, we finally found the perfect home. She helped negotiate a good price as well as navigate all the confusing parts of purchasing it. When Knoxville got record breaking rain in 2019, we were so thankful Regina had helped us choose a solid house that avoided the flooding many of our neighbors and friends experienced. This year, my husband received a job offer out of state we couldn't pass up and had to move quickly. We hated to leave our home, but we knew Regina would help us sell it. Her expertise came full circle when the value of our home appreciated and sold very quickly. We attribute this to Regina's knowledge and guidance when we originally bought the house. Regina has set the bar very high for us when it comes to realtors, and I would recommend her to anyone who is looking to buy or sell their home. She is honest, thorough, organized, and professional. Most importantly, she is on her client's side through the whole process. Regina knows her stuff!