on time and very professional. I had a clog in my skimmer filled with pine straw. Glenn cleans the…read moreclog and did a great job on my pool

From the owner: We have great weekly service and maintenance rates starting at 50$ read more

Always extremely helpful and knowledgeable staff One of the…read morefew places to get water sample

These stores are usually competitive in price but what has distinguished this store has been the…read moremanager named Dean. Talk about a pleasant professional knowledgeable person with a welcome "let me help you" attitude, this is the person. In addition he actually knows his stuff and is not simply pushing his product. This week he told me they made him the manager of the store at Schillinger. It is a bit further to drive but I will try the Airport store with the new manager once or twice. If he does not come up to Dean's standard then I will drive the extra distance to have him serve me. He is worth it. If you have a pool or hot tub this is the guy to see. Leslie's obviously knows what they have here and their moving him I am sure is for good reason. I just wish all their guys were like him, and all the pool store managers were of this caliber.

I have been watching this company build a pool in my neighbor's yard. The employees are…read moreprofessional and friendly. They answer questions and explain the process. During construction, they keep the job site neat and orderly and take steps to minimize the existing yard. I will provide further reviews as the process progresses. This company is legit and professional. If you are considering a pool, I recommend contacting Practical Pools & Ponds. Lori will answer your questions and provide guidance as well as a great quote/

Responsive, reasonable prices and provides excellent service. Lori and her team are a top notch…read moregroup.

They are very kind and caring. Fix the pool so the boys and I can enjoy for this hot summer thank…read moreyou May God Bless you

I recently employed the services of Emerald Pool & Spa and I am extremely impressed with the…read morequality of their work. Spencer was prompt, professional, and efficient, and always leaves my pool looking sparkling clean. Fair price.

Designer (Amy Wright.) 5 stars Sample selection coordinator…read more5 stars Construction superintendent 2 stars Construction scheduling 2 stars Pool School & Service tech (Brian Heathcoe). 5 stars Dig day to completion 10 weeks I'll start my review out by saying that I am happy with my pool and I did recommend Blue Haven on the Gulf to someone recently, and I will continue to recommend them, but with stipulations. To make a long story short the process from dig day forward was very frustrating. I am a home builder, so I am familiar with construction processes, contractors, and scheduling. In the very beginning, I requested to be given a seasoned superintendent for my project. What I got was a messenger. 99% of my questions could not be answered, and unfortunately a few build details were overlooked or installed improperly and had to be corrected. This was not because I did't express my concern but more because it just went in one ear and out the other. I ended up working with John the manager after a certain point in time. Fortunately, he saw to it to make things right. My 1st pool school was rushed and lacked the "Congratulations on your new pool, I'm here to teach you how to maintain it" attitude. This was my first pool, I was a deer in headlights. Eventually, they sent a second pool school technician to me by the name of Brian Heathcoe. What a wonderful human being Brian is!. He showed me every process on maintaining the pool and was patient enough to answer my 100 questions. I've had my pool for 10 months now and there has been a time or two when I was unsure of something and reached out to Brian on his cell phone. He answered immediately and took care of me. He has since been promoted, and I can understand why. Blue Haven needs to hire more people like Brian! My bottom line suggestion is if you go with Blue Haven on the Gulf make sure you communicate and hold them accountable to what they say they're going to do. One last thing, if you want an amazing and patient designer then ask for Amy Wright!

I don't do reviews normally, but because this is such a large expense for a homeowner I feel others…read moreshould be concerned with the Mobile location. This was my google review after we had already reached out to Blue Haven for help with the issue and their response was "your responsibility and out of warranty" and recommendations on contractors to fix. Buyer Beware! Pool is in its 2nd summer. The weeds and mold around the brick pavers is horrific. Had many quotes to have the paver sand redone because of course Blue Haven said "out of warranty". Every single contractor that came to quote asked "Blue Haven Pool?" They could tell by the paver installation their Crap work. Sad to think about how much original pool cost and the amount I am now paying to correct the paver sand, mold removal and weeds. Oh and most quotes - 5 year warranty. Do not use!! Welp - wouldn't you know that got the attention of Julie their warranty manager who had told us to pack sand earlier. She now messaged us to say, while this is outside the warranty, the pavers may not have been maintained properly in only 18 months. However - now they are willing for to send someone out (specific date given) to show us how to maintain.....IF...we remove the 2 star google review and replace with a 5 star review. Are they for real? BBB coming in next. For what it is worth - the design is beautiful. The actual pool is beautiful. The paver patio is the problem that will be ruined if we do not shell out $1000s to fix less than 2 years of install. I wish i could add pictures here. If you could see the mold and weeds growing.

Friendly, sweet, and helpful people. They have helped us with our pool supplies, and we are happy…read morewith their service.

They said they wanted to clean my moms pool and they would charge $125 a week. When woman started…read morethrowing things around and kicking things it was obvious that she no longer wanted to clean it. After about every week they started going up weekly when it got to $350. a week she finally fired them. Definitely don't recommend

The pool service is excellent, Jason is very knowledgeable and courteous. My husband and I are very…read morepleased.

From the owner: Full Service Pool Service Provider Licensed Horticulturist…read moreworks with us to provide Landscaping Services

Beware of this contractor!! The owner, Tom Hathcox, did not follow our written contract,…read moreeliminating critical items just to cut corners. Drainage for my retaining wall and aggregate backfill was not installed as per contract. This caused my entire project to fail. Then he basically left the collapsed mess for me to deal with!! Worked on job for over 9 months!! Should have taken a month to finish max!! Constant lies from Tom Hathcox throughout the job! I told him I will have to sue him for this mess and he told me, go ahead, I'm broke. I am now taking legal action against him and his company. Stay away from this company!!!!

100% agree with both previous reviews about Tom Hathcox and Kalvin's Pools and Spas. As the old…read moresaying goes, Tom robs Peter to pay Paul....except even Paul doesn't get paid most of the time. He has stiffed numerous subs from what I hear. We canceled our contract prior to any work ever starting or any permits being granted, yet Tom refuses to give the money back. I fully intent to exhaust all efforts to see that justice is served. He has ripped off so many people that he thinks he's entitled to the money. Most crooked contractor that I have ever come across. They change their company name on other websites to hide the bad reviews. He does business in Slidell in Lakeshore Estates, etc. so please share with anyone you know in the area. DO NOT use this company for your pool building needs. His low ball offer that he will make you isn't worth the headache!