Wife went there today Dec 31 with a bacterial infection at 1:30. They send her prescription to…read moreWalmart and did not give her a copy of it. She gets to Walmart, and they have no order for her. And they closed their office at 2:00 and are not opened again until the 2nd. They took our money and did not follow thru on doing their job. To busy getting ready for the New Year, I guess. now she has to go to an emergency room and wait and do it all over again. I wrote the CEO of the company KeremOzkey@carbonhealth.com as well.

Terrible experience- especially but unsurprisingly, as a minority. First, the doctor wasn't sure of…read moremy diagnosis so prescribed me medicine just in case. Come to find out, the medicine she prescribed was more helpful to my illness. Unfortunately, she prescribed me the tablet version of the medicine which is 5x more expensive than the capsule version. I called and requested they send the capsule prescription instead. They agreed (WHY WOULD YOU PRESCRIBE A MORE EXPENSIVE VERSION???), but then sent the INCORRECT DOSAGE. If I had not done my research, this could have made my illness WORSE and possibly FATAL. I called to let them know and they AGREED and apologized. PAY ATTENTION to your patients, their charts, AND their needs! This was UNSATISFACTORY and could have easily been a lawsuit! I ended up paying $70 for $8 medicine!

Disclaimer. This is about DR Singh. NOT THE STAFF. NOT THE NURSES. EVERY STAFF MEMBER IS GREAT…read more Both my sons have been seen by two separate Doctors, Both times we had a great experience. The doctors were Listening and attentive. But the last two times l've been sick it was Dr Sing. UNFORTUNATELY !!!! He may be a nice person to others but he's not right for urgent medicine. I told him I know my body. I felt like pneumonia was coming. He heard my lungs and at that time they seemed clear but l'd been on DayQuil/robitossun/allegra all day. But I was coughing all night and I told him. I can't breathe!!!!! It's coming. I need something stronger. This has been my life for 20 years. I know what works. I need prednisone plus strong amoxiclaven. I also needed a strong cough medicine. But no, he said my strep tst was negative and needed nothing but a couple days of prednisone. That was a week ago on Sunday. I told him I have a very weak immune system. I have several immune disorders that require immediate treatment. I know ppl come looking for drugs but I take so much medication for all my illnesses that he should have listened to me. It's been TWENTY YEARS of this. | KNOW MY BODY. but he was dismissive and very condescending. I don't want cocaine or meth. I need a codene based cough med along with prednisone pills and strong antibiotics. Three things that work every year, ONCE A YEAR, EVERY YEAR JUST ONCE A YEAR WHEN I GET PNEUMONIA! YOU KNOW WHERE I AM NOW ????? IN THE EMERGENCY ROOM. With pneumonia. Severe fever and a gargling shallow breathe that could lead to double pneumonia. Which l've had before. Dr Singh is so full of him self. I understand there are drug addicts who ask for hard drugs. I needed real medication. Now I'm taking more time off work. More money out of pocket for a hospital stay. And more suffering from another case of pneumonia. Grown up jerk. Assess your patients better. INSTEAD OF judging them. I'll bring you my ER bill for the lack of better care. It's showing my pneumonia could have been treated sooner if you listen to real patients.

DO NOT GO HERE Absolutely the worst experience I've ever had…read morewith urgent care. I was put on the waitlist and waited over 5 HOURS, only to have my appointment CANCELLED without notice. When I showed up in person to sort things out, the girl at the front desk (blonde hair, sparse lashes, working 12/26) had the absolute worst attitude--completely unhelpful and dismissive. This place is a joke. Save yourself the frustration and go somewhere else.

I am not at all impressed or real pleased with the care that my great grandmother "received" while…read moreshe was at this hospital. I am also really upset with the social workers and palliative care coordinators when it came to the care that my great grandmother was to receive. The family had come up with plans as to the future care of great grandma but somehow those plans were completely ignored and the hospital made decisions to implement different things that weren't authorized on the day that certain practices began. I'm disappointed in the amount of time that it took to be able to find the nurse who was supposed to be caring for my great grandmother. I'd just heard from several nurses and other on call staff that the floor wasn't real busy that particular night and yet it was dang near impossible for me or anyone in the family to find the appropriate nursing staff to be able to ask questions about care, drug administration, etc. Little by little I felt like we were watching things fall apart. Seeing all this happen, I felt badly about this hospital. I would NOT want to come here if it were for myself. My cousin ended up in the hospital just after my great grandmother did and I can assure you, she also complained about the care she received. We had a tough time finding staff to help her. We left with several questions unanswered. Safe practices were not followed consistently and I was convinced that this hospital was so much a huge joke. Ugh!

I was recently there, and while I don't like any hospital, Auburn Multicare was a great experience…read more All of the nurses and doctors I dealt with were knowledgeable, professional, and super kind. I didn't have to wait long, and I didn't feel like my time with them was rushed at all.

Quick, fast and easy medical care. Friendly staff, no appointment needed, walk-in. They even do…read moreallergy testing, they take a sample of your blood. Takes a few weeks to get back. Overall pleased with services my family has received. Usually just one doctor on duty, a nurse and one office associate.

I have a family practice doctor that I normally see for issues and yearly check-ups. I had a bad…read morecold recently that I couldn't kick and decided I needed to get some antibiotics, my regular doctors office couldn't fit me in right away so I went looking for a walk in clinic. I found this place and was at first skeptical, it's not fancy and in a bit of an old building. But after giving them my insurance and filling out some quick paperwork the doctor saw me and wrote me a prescription for my cold. I expected to wait quite awhile but I was only seated for maybe 15 minutes. I'll be back next time I need a quick appointment!

DO NOT COME HERE!!!!!! If I could give 0 stars I would…read more This place is terrible ! The doctor is the rudest person I've ever encountered! Avoid this dump of a place at all cost ! I was referred here for a work injury and the care I received was the worst! They ignored my concerns. Told me they didn't care if I went to work and stared at a wall when trying to explain to the pos Dr. my symptoms she rudely told me she would no longer discuss the matter with me. Very unprofessional and a waste of time!!!! If you have a work injury DO NOT GO HERE!!!!!!!!

I have never experienced such unprofessional unethical care providers in my 66 years of living!!…read more These people have messed up my claim multiple times, lost my paperwork miss communication and flat out lied about it!! DO NOT GO HERE!! Terrible customer care and very inadequate staff multiple times they never called back when they told me they would. UW MEDICINE PRIMARY CARE IS MUCH MUCH BETTER!

they very helpful and empathetic. also they actually listen. I am in chronic pain and have to be…read moreseen every 3 months they are always happy to see me. we I arrive for my appointment it's a breeze. I am in fast and out fast to finish my day. thanks UW federal way I will forver be grateful for your service

I receive excellent care here, and the people are all very nice and it never takes long to be seen…read more I always feel like I am in good hands here, they are great!

I have been to this facility a few times and I have found it to be very easy to navigate, with…read moreprofessional staff and doctors. I have been here for a surgery and for a pre-surgery and post-surgery visit. There is ample parking out front and the space inside is clean and bright.

ABSOLUTELY RIDICULOUS!!!!! Waiting all day to even be…read moretransferred. Never even got to talk to the department I needed

Terrible choice for estrogenic HRT…read more In 2024, a change in leadership resulted in lowering the allowed estrogen blood concentration from 300 to 200 pg/mL for testosterone-producing patients, with blood draws analyzed quarterly or more often to ensure this. This rate was set by WPATH 19 years ago, and in need of review. Natural estrogen production in humans is in range of 300-400 pg/mL. You cannot do estrogen monotherapy at 200, so you're losing before you start if you want full estrogenic transition. Doctors are pooled at this clinic. This means your experience varies. I get variously called by my dead name or chosen, and by my third appointment, the paperwork sent to Labcorp had to be revised for using a shorthand of my deadname. Appointments appear to be manual; if I do not call the clinic to set it up, the providers will not follow up. When they do, it's been unclear. Three times, the clinic didn't contact my pharmacy with my pills, and two of those times, it was a partial list that was sent. If you do use Planned Parenthood for estrogenic HRT: (1) ramp up on spironolactone over time, (2) start at a high dose of estrogen, as recommended by WPATH (3) do your research, diyhrt.info as you will not get a lot of guidance from Planned Parenthood

appointment got cancelled 10 mins before as i was on the way; the second time this happened AND…read moreafter they told me they had an earlier appointment, so it was all for nothing. Lady had such an attitude when she told me it was cancelled as well

The care was great! Kind workers who were understanding & careful…read more My daughter is 6 months pregnant, hurt her foot on the stairs. We had to bring her 2 year old with us. They gave granddaughter crayons, stickers, coloring sheets & a bottle of water. We had made an appointment, so exam, X-rays & casting was under 2 hours. Brenton, diagnosed & treated her wonderfully. Rolando wrapped/casted her. He kept asking if she was comfortable, what he could do for her, etc. This was such a relief, not having to go to an ER, and not feeling as if we were on an assembly line.

Wow! I came down with something nasty the day after Christmas with fever, diarrhea, nausea, stuffed…read morehead etc. Ten days later still having fever, phlegm, nausea etc. I got kind of scared as I've never been this sick. I made a virtual appt for Sunday with Indigo Urgent Care. The staff could NOT have been more wonderful. Shantel got me all checked in and was very kind, and Jason Johnston PA met w/me virtually, took care of everything and answered all my questions. I'm glad I rarely get sick, but it's a huge comfort to know Indigo can help and with such friendly staff. Thank you THANK YOU.

Hello! Say, I wanted to share an experience of great customer service support I received from Favi…read moreand Olivia, who manage the front-end of Seattle Pain Relief (SPR) at the Federal way, Wa. office! The help Favi and Olivia provided was in Faxing key critical data necessary for the pharmacy to fill the order for my prescriptions! I can't say enough about the great work Seattle Pain Relief provides in helping me manage the tremendous pain I experience daily! It is with the help of Dr Ryskin and the team at Seattle Pain Relief that I share a heartfelt "Thank you" for all your help!!!

I have been a patient here for many years, and unfortunately the quality of care and service has…read moredeclined significantly. During my first few years, my experience was excellent. Now, patients are often treated poorly, appointment times are changed with little or no notice, phone calls frequently go unanswered, and billing procedures seem to change regularly without proper communication. The condition of the clinic is also concerning. Restroom trash cans, including those used when providing urine samples, are often overflowing with medical waste. There are frequently no paper towels available for handwashing, and I have seen numerous full urine sample cups left stacked on the counter rather than properly secured. Some appeared to have been sitting there since the previous day. There is very little continuity of care because patients are routinely scheduled with different providers. The cost of the required "mental health" evaluations is also excessive. Patients are charged hundreds of dollars for what amounts to a medical assistant reading through a standardized list of questions--questions that many people struggling with mental health concerns may not feel comfortable answering honestly. The billing department has been another ongoing source of frustration. Every few months I receive statements claiming I owe thousands of dollars, only to discover that payments I have already made were never applied correctly. After repeated experiences, I have learned that when the billing department ignores emails for months, the issue has often been corrected without any communication to the patient. There are many more issues I could mention, but overall it is disappointing to see how much this clinic has deteriorated. As a long-time patient, I expected much better.