1. MultiCare Indigo Urgent Care

    1. MultiCare Indigo Urgent Care

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    Seattle, WA

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    MultiCare Indigo Urgent Care

    3.0 (76 reviews)
    Closed 8:00 am - 8:00 pm

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    .. Cay ..

    Online scheduling was quick and easy- lots of open availability. Receptionist Mackenzie was kind and has a very calm and welcoming demeanor. Came in first thing in the morning and Nurse Mica was fantastic. Very caring and thoughtful, excellent bedside manner. Testing was quick with thorough instructions. Jessica was so patient and efficient with my blood work and gave me a place to lay down with cold water when I felt dizzy. So grateful to this team and the peace of mind today.

    they DEFINITELY did not swab my nose lol
    Jim J.

    this place is a joke. they sent my dick swab for STD in for covid and then keep messing with my results to cover their ass i had a decent review at first because the providers were great.. but the shenanigans to cover their mess up afterwards are making me mad. i never was in the office on the 11th so how did they collect this sample?!

    Page 2

    IMy father recently tested positive for Covid. He's an unvaccinated 62 year old male with lifelong history of smoking, which is considered a risk factor for Covid complications and severe Covid disease, and is a qualifier to receive early treatment (such as Paxlovid) per the CDC treatment guidance and the NIH Covid treatment guidelines. I urged my dad to seek treatment being a healthcare worker and having seen first-hand how many lives Covid took. He is a type of person who doesn't go to the doctor unless he HAS TO. He's too tough. But I convinced him after a lengthy conversation, told him some stories about patients like him I had seen die from Covid and he agreed. I was very surprised when he sent me his visit papers stating he did not qualify for treatment. I called the clinic to point out to provider that he has a history of lifelong smoking and per CDC it's a risk factor and a qualifier for treatment. Treatment is only beneficial during the first five days of symptom onset. THE RECEPTIONIST I talked to decided that I could not talk to the provider who saw my dad. I pointed out that I'm helping him, he has a moderate language barrier and treatment is very time sensitive. THE RECEPTIONIST denied access to the provider to discuss my dad's visit. Only to be told the clinic can't prescribe Covid treatment (Paxlovid) because smoking is not listed as a risk factor and treatment qualifier in THEIR protocol. I pointed out that THEIR protocol might be outdated. This incompetent provider referenced their outdated protocol, there's nothing they can do, etc etc. At that point I told my dad this is a dead end and he should go to a different system, like sacred heart hospital, where there are real doctors and real protocols. Being sick, weak and tired--the idea of going through the whole process really freaked him out, the hospital was at least 45min away, he was frustrated and exhausted and very sick and weak. He did not end up going. He said he'd rather die. His girlfriend suggested a clinic she heard about from her friend, they got a "prescription" there. Great! It doesn't matter where he gets it from I thought. Except it turned out that he ended up going to a quack Doctor, not knowing the difference between this "medicine" or another, was given the ineffective and often dangerous combo of PLAQUENIL, IVERMECTIN, AZITHROMYCIN and PREDNISONE. I was really concerned because these drugs are proven to be ineffective and very often harmful. So takeaway--THEIR RECEPTIONISTS make medical decisions about when it is or it is not necessary for you to talk to your treating doctors. THEY THINK BECAUSE THEY WORK AT A CLINIC, next to doctors and PAs, THEY GET TO PLAY DOCTOR. They denied my dad's access to a treating doctor even though that was part of his care and by law there is no limit on the amount of phone calls or questions you or your chosen person ask about your care. It is illegal for receptionists to deny patient access to a doctor because they believe your question is insignificant. This clinic and their staff are a risk to public health safety! Their incompetent provider PA didn't treat my dad according to the current guidelines. They gave us the run around for 4 days and their RECEPTIONISTS made possibility of treatment inaccessible. RECEPTIONISTS don't have any medical training and not allowed by law to make any medical decisions about your care. This experience made my lay person dad vulnerable to easily accessible, but very dangerous quack doctor treatment which sounded very attractive to him because of the terrible experience he was having. He has lost whatever faith he had left in the doctors and the medical system and will likely not seek medical care in the future. If Covid doesn't kill him, this overall traumatizing experience will keep him from getting medical care in the future. This is not a healthcare clinic. They simply don't CARE. They're only there to get paid. So go to this clinic if you want incompetent doctors, RECEPTIONISTS who love to play doctor, and to have a very traumatizing experience that might keep you from going to the doctor EVER AGAIN. After this experience, I am ashamed to say I am a "healthcare provider" I am especially embarrassed to say that to my dad. This review is for Multicare Indigo Clinic 9746 W US 2 HWY Spokane WA 99224 509-598-7940 SEE THE FULL TEXT WITH EVEN MORE DETAILS IN THE PHOTOS!

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    Not open Sunday when I drove to get care. Says 7 days a week???? Empty. No one answers phone

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    Page 1 of 2

    Ask the Community - MultiCare Indigo Urgent Care

    Review Highlights - MultiCare Indigo Urgent Care

    Lee, who is very comforting to talk to and asks a lot of questions to try to understand the situation.

    Mentioned in 6 reviews

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    UW Medical Center - Roosevelt - Kaiser Permanente Urgent Care differential and obviously very different diagnosis.  They also told me recently I had a knee sprain as well!

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