ICHS (International Community Health Services) is a wonderful non-profit hospital that helps the…read moremost needy in our community. My dad is a first generation Chinese immigrant and he loves to come here. The doctors are all very caring and spend a good amount of time helping patients. Shout out to Nurse Megan specifically for always being attentive and patient. The hospital staff handling reception and backend things are majority Chinese so yes, they know what they're doing, very competent at their jobs....but don't expect Western warm service lol! But they're always on top of the paperwork, attentive to details, and gives great resources for the needy. That's what's most important! Thank you ICHS!

ICHS Shoreline is conveniently located less than 15 minutes from my house and has a fair sized…read moreparking lot for those who drive to this location. I signed up for Apple Health (Medicaid) in October 2021 and was assigned this ICHS location for my primary health care provider (dental and medical). I called to schedule my first dentist appointment in mid-December 2021 and came in for my first general exam in January 2022. I followed up with two filling appointments in February, getting one filling on the first visit and two fillings on the second visit. In March, I had a teeth cleaning appointment. All of the workers I interacted with on the phone and in-person were kind and helpful. They listened to what I had to say when they asked me questions and they did a good job explaining things clearly. I am scheduled to go back in mid-July for another general exam, I have had a bit of an uneven bite since I got the fillings. However, the fillings themselves have been good, nothing popping out or anything like that. The free swag has also been on point during the COVID-19 pandemic. I have received a number of masks and at-home test kits free of charge. Double masking (two masks) was required for a couple of my appointments, however that was not a problem as they provided the second mask.

I have been seeing Dr Melissa McCarty for years and I know her level of expertise and…read moreprofessionalism is of the highest caliber. When reading the one star reviews here, they are so implausible that I am led to assume they are fraudulent reviews. When someone makes claims that are so out of character or accusations that bear no relation to reality - it is time to dismiss them or remove them from Yelp altogether. There are many one star trolls represented here.

Despite cold hands, my flobotamist was gentle And I got in…read moreand out quickly I couldn't ask for more Thanks

My 5 stars is specifically for Dr. Bowers…read more Dr. Cindy Bowers at Shoreline Optum is truly exceptional. Every time I've seen her, she has treated me with kindness, empathy, and genuine respect. She takes the time to listen carefully, never rushes through appointments, and always makes me feel heard and understood. What stands out most is her bedside manner. She is thoughtful, thorough, and incredibly compassionate. She asks great questions, explains things clearly, and never comes across as condescending--a quality that can be surprisingly hard to find in healthcare. I always leave feeling that my concerns were taken seriously and that she genuinely cares about her patients. I've had both good and not-so-good experiences at this clinic over the years, but every experience I've had with Dr. Bowers has been outstanding. As far as I know, she only works in urgent care, which honestly makes me a little sad because I would love to have her as my primary care provider. Dr. Bowers is one of those rare healthcare professionals who leaves people feeling better not just physically, but emotionally as well. She is definitely a bucket filler--if you know, you know. Shoreline Optum is fortunate to have her

I've come here a couple of times for dermatology appointments. Optum uses technology such as text…read moremessaging and MyChart, which allows me to check in myself upon arrival. The front desk staff have always been friendly and welcoming. The doctor was knowledgeable and helpful, and sent my prescriptions to the pharmacy promptly. Parking was easy since there is a parking lot available.

Dr Finch retired a year or so ago. Dr Tran took over the practice and it is even better! Concierge…read moremedicine is not cheap by any means but you get what you pay for. No sitting in clinics with people coughing on you during interminable waits. Dr. Tran listens and diagnosed an illness Dr.Finch and others did not. Physicals here are above and beyond what you get elsewhere. Highly recommended.

He was my primary physician for more than 30 years. Thank you for helping me to achieve good health.read more

Best Doc EVER really cared about all his patients…read moreONE OF A KIND you should have been so lucky to have him as your doctor he would come to your house at 3:00am or anytime if you needed him i really wish he was so much younger so i could still have him as my Doc Love You Doc see you next week for lunch!!!!!!!!!!!!!!!!! PacIronPete Pete Silva

Well if you are looking for a misogynistic throwback to 1952 Dr. Jensen is your guy. His office…read moresmells heavily of cigarette smoke and was generally unkempt dust bunnies and spiderwebs in the corners. He and his staff kept me waiting for nearly 2 hours , the last 15 minutes of which he paced around the office loudly looking for a stethoscope that he never used during my visit. He was hard of hearing, lacked crucial listening skills and frequently talked over my answers to his questions which had very little to do with why I was there . Within minutes he determined that I had been misdiagnosed by a specialist without reading any reports or lab work , told me I was "smart for a woman" and I had no real basis for stress since it is my husband who has to worry about paying the bills.

Dr Schuessler was my primary for five years ! Was so sorry when she moved from Polyclinic!!!…read moreCaring, thorough, and down to earth !!

I have no experience with her new office. As a primary…read morecare doctor, Dr. Schuessler is absolutely Steller in every way: Great listener, diagnostician and resource manager. Plus, with me, she was open-minded about adjunct modalities. And, she doesn't give up when symptoms don't fit the text book. I was her patient for many years until she changed her role at Polyclinic. Now, insurance aquisitions have narrowed my choices relative to the next great doc I switched to and not in a good way. But blessings abound. I see that Dr. Schuessler looks once again to be an option.

He has been my doctor for more than 15 years. He is very nice and listens to you. While he tends to…read morebe a very re-assuring doctor, he is also very prudent and doesn't hesitate to order additional lab work when there is any doubt in his mind. It is also easy to get an appointment in case of emergencies.

Dr Diane Geller Moan turned out to be the most amazing find after I moved to this area. She…read morelistens. She considers individual needs. She is kind as well as highly knowledgeable. I have never felt as cared for by a naturopathic physician OR an allopathic one as I do under the care of Dr Geller Moan.

Dr. Moan helped me a lot through probably the hardest time of my life. I'm writing this a couple…read moreyears later, and I still incorporate a lot of things I learned from her into my daily life. I hadn't realized that my body was such a finely tuned machine, and that so many basic factors I'd been neglecting had led to the development of multiple autoimmune issues, gut imbalances, and rampant inflammation. She really took the time each appointment to thoroughly talk to me and understand where I was in my health journey, and what she could offer to help my recovery further.

I came here for a radiology appointment and was surprised by how large the campus was. The lack of…read moreuseful signage and maps was a little frustrating, as it took me a while of walking around to get oriented and figure out what building I needed to be in. On top of that, several entrances are closed, depending on what hours you are visiting. If you need any imaging done at a hospital, this seems to be a good option because they have late hours and appears to not as busy as some other UWMC locations. To park on campus you'll need to pay for parking, but there is also 2hour street parking just outside the campus.

Poor quality surgeons on staff. Inexperienced. I couldn't…read moreeven get a simple assessment completed by a "surgeon". There is obviously no oversight, accountability or responsibility. Shame on the UW system for employing such poorly trained staff.

2 hour wait to give a urine sample and one receptionist working with a long line. Don't go!read more

I can not speak highly enough of my experience at the walk-in clinic today, starting from the…read morereception desk and including the nurse, x-ray tech, lab tech, and Dr. Bowers. Everyone was welcoming and efficient. Dr. Bowers was amazing - I wish she was a primary care doctor - she was calm, reassuring, explained why she was ordering specific tests, etc . Bonus points for plenty of free parking. I am seriously considering switching my primary care to this clinic.