They know their stuff!! They only fix what needs fixed and they won't over charge you.read more

I went to get estimate for a catalytic converter flange gasket replaced to fix a small exhaust…read moreleak. I was taken to the garage where they pointed a flash light at the opposite side of the catalytic converter then where it was leaking and said it was warped and needed replaced. Then proceeded to say that I needed the entire exhaust replaced including the other converter and muffler. Pointing the flash light like they was showing something wrong with the system. I didn't ask for a price but got out of there as fast as possible. Went to Tom Cherry Muffler and they fixed my gasket issue for $87.00. No other issues found.

They did a great job on my CRV!! Kept in touch all the way and the staff are very friendly and…read moreknowledgeable!! I highly recommend them!! S Ludwig, Farmland IN

Highly recommend!! Very professional and excellent workmanship. Wright Way handled everything with…read morethe insurance company and kept us informed.

Andrea Taylor and Cheyenne Fordyce collaborated to deliver right to our door the last few items we…read moreaccidentally left behind in our trade-in. This was a great example of the service and courtesy afforded my wife and me throughout our car buying experience. Even though it's about an hour drive from our home to Kia of Muncie, the dedication to excellent customer service causes me to plan to take our Sportage Hybrid to the dealership for future service. Cheyenne was so good to work with through the sales and delivery process. I recommend him to anybody looking to buy a new Kia.

I discovered Kia of Muncie through the Costco auto program. I have purchased quite a few new…read morevehicles over the years but my experience here at Kia of Muncie was the smoothest and most pleasant out of them all. I had decided that I wanted a Kia Telluride, and test drove one at a Carmel Kia dealership. However, I was told the price would be $5500.00 over MSRP. I also didn't care for the high pressure sales tactics at that dealership. So I left, and logged in to the Costco auto program to find another dealership. Five minutes later I found Kia of Muncie on the Costco auto site. I submitted a request and just a few minutes later I received an email from Lucas Boehm. We exchanged a few emails, and then after one short phone conversation I had ordered my 2021 Kia Telluride. I can't recommend Lucas highly enough! He promptly responded to each of my emails, and emailed me regularly to keep me informed on the progress of my vehicle. When I picked up my vehicle the financing process was simple and straightforward. I feel that I was given a very fair price on the vehicle I traded in. In the two weeks since I purchased my Telluride I have been contacted a few times to make sure everything was going well and to ask if I had any questions. I paid $6,600 less for my Telluride at Kia of Muncie than I would have paid for the same vehicle at the Kia dealership that is practically in my back yard. No joke. Well worth the 50 minute drive, wouldn't you say Very, very, pleased with this entire process. Highly recommend Lucas Boehm and Kia of Muncie.

I had some work done by Dave the owner, a very nice guy and a veteran. He did a great job of…read morereplacing a worn-out muffler and was reasonable on the cost. I would go to him again.

(Nightmare on Jackson Street) I recently visited this shop and the shop manager was extremely rude…read moreand very unprofessional during our conversation. I had spoken to the shop manager personally over the phone the day before I actually physically showed up to the shop and we agreed on a time period to bring my vehicle. When I arrived to the shop the manager requested me to leave my vehicle with him and his staff for 24 hours for a job(one brake line)that takes 2 hours max if done by a professional. The shop manager proceeded to raise his voice and repeated saying I need the vehicle all day if you want the work done. The shop manager's attitude and all around anger management issues towards me were extremely disrespectful and unprofessional on all levels of business. I'll be reporting this business to every legitimate agency in the state of Indiana. Thank You,Yelp

Very nice staff. The car I bought was very clean and as advertised. Buying process was good. Worked…read morewith me to make a deal we both could agree to.

A number of years ago, my brother's Chevy Cobalt broke down, and our regular mechanic couldn't fix…read moreit, so he suggested the Chevy dealership. Big mistake. For one thing, they called us the next day, telling us the key was stuck in the ignition and they couldn't get it out and would we want them to fix it. Anybody who knows how to use Google knows that there's a little button underneath the column that you press to remove the key (which our mechanic knew). The next day, they called telling us there was a problem with the starter. There was no issue with the starter when it was at our regular mechanic. The starter being burned out happens when the starter is over-cranked. They wanted to charge us to fix the starter in addition to trying to figure out the other issues. Luckily for them, my brother is paperwork averse. If it had been me, I would have talked to the BBB. He ended up selling the vehicle to the junkyard. If they were hoping he would buy a car from them, a snowball has a better chance in an active volcano.

Excellent service, very honest and very reasonably priced. Every time I spoke to them on the…read morephone, they were very professional and friendly. Highly recommended!

Auto Truck Service is also a dealership, I purchased a 2006 Honda Civic Hybrid from them 43 days…read moreago for $3,300. Well as I was driving home the check engine lights that they cleared cane in. Low and behold it had to do with hybrid battery. The Honda dealership quoted me $4,900 for labor and a new hybrid battery. STAY AWAY

Made appointment for repair on a 2012 kenworth T 660. Driver arrived at 8 00 am as requested. The…read moremechanic diagnosed the truck and after an hour decided it was the dash air valve was leaking. He ordered the part for 357.00 and it was the wrong part. I also called and found an aftermarket valve for 125.00 and was willing to drive to Anderson But I got no answer by telephone. The truck set there all day waiting on them to obtain the correct part. And finally by the end of the day they finished up the vehicle. The repair was supposed to be 650.00 but they ended up charging me 780.00 for the repair. Then the mechanic told my wife that labor rate had recently went up. I would never recommend this shop for any repairs.

We took our American Coach motor coach there because we had a check engine light on. They ran…read morediagnostics on it and determined that basically water had gotten into a part and wiring and needed replaced. The tech repaired it and did a re gen on the rig and corrected our problem quickly and efficiently and charged a fair price for the work etc. We were very impressed with the way they handled us and took time to explain before and after the repair. We highly recommend their work and will return as needed.

I needed a dent repaired and they got me in right away! They fixed the dent and it looks perfect…read more They were extremely helpful, friendly, and honest. I highly recommend this place of business & would definitely use their service again if needed. I'm completely satisfied with my experience.

They did an awesome job on my car!!! I am glad I went to them. It was done in a timely manner. I…read morewon't be going anywhere else.