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    Big Rig Repair Services

    3.0 (2 reviews)
    Open Open 24 hours

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    Services - Big Rig Repair Services

    Commercial truck repair

    Trailer repair

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    5 months ago

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    Nick & B's Auto Truck - auto repair shop

    Nick & B's Auto Truck

    (11 reviews)

    I've been going to Nick and B's for years. Management has changed in recent years but is still…read moreexcellent, maybe even better. I had work done on my truck's clutch (and a brake fluid cleaning/refill) this week. I got a reasonable estmate for $600+ and had them go ahead with it. When I went to pay, the manager Eric and Customer Service Rep Mary Lou had looked up warranty information and my bill was only for $430! Who does that? That's what you call CUSTOMER SERVICE, something I'm glad still exists in some places. It felt like they did something with adjusting my brakes, too, in their total inspection process. They didn't say anything about this or charge me, but I'm pretty sure my brakes are feeling better, too. Good people!

    Worst experience yet!!! If you have auto protection through Carshield or other companies like it,…read moreyou should avoid this place at all cost. I pay a monthly deductible through Carshield to cover certain repairs. I dropped off my vehicle and provided them with my coverage contract. It clearly states to drop off the vehicle at a certified mechanic and that the mechanic will reach out for coverage. They failed to do this and completed the repairs so now I'm out of pocket $370 in repairs instead of a having a $100 deductible. We don't pay for this policy for shits and giggles or to get fucked over in the long run because someone failed to do their job! Their excuse, "we made 2 calls to Carshield and was on hold for over 30 mintues". They also stated, "Carshield never called us back and we don't have enough time to stay on the phone and verify parts are covered". I could understand that to some extent, BUT THEY LITERALLY HAD MY VEHICLE FOR A FULL WEEK. If they had any trouble verifying whether the parts are covered then they should have made this very clear and put the responsibility back on me to decide whether to continue with the repairs. This wasn't done and the repairs were completed before preauthorization. Consider taking your business somewhere else where they will provide you with better customer service. A place that has enough common decency to do their job thoroughly. A place that understands their responsibilities of being a mechanic and not just someone looking to get paid!! Even after this happened, like a dumbass, I provided them with an additional $250 in repairs on my second vehicle yet no one suggested giving me any discounts or attempted to make it right what so ever!

    Big Rig Repair Services - truckrepair - Updated June 2026

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