You and I...We have this love hate relationship...Why, you ask me? Well, it's hard for me to put it…read moreinto words that you will understand. Words that won't piss you off...Promise not to get angry? Okay, here goes nothing... YOU BLOW!!! Like Veronica blowing 37 guys. Not in a row but still, 37 guys. The anger that Dante conveyed upon hearing she had blown that many guys is the anger I feel from waiting for what seems like an eternity at the bus stop! It sucks that I work all the way on Bay St. in the Fisherman's Wharf area...And late night shifts get me all worked up because of the simple fact that I HATE WAITING FOR YOU TO SHOW UP!!! It takes you an hour to show!!! What the hell??? You're lucky that there are a couple of bars here where I can get a couple of drinks to calm me down...Sometimes you're on time. But most of the time, you're late!!! But I gave you 3 stars. Because when you DO decide to show up, you get me back to the Sunset on the corner of 19th. and Taraval super fast. The main advantage of working late is hardly anyone is on the bus that late at night and the bus almost never stops. Flying through stops like a bat out of hell. If you're unlucky and was sitting down, the bus will zoom right past you without even looking back. That's why you should never sit down when waiting for a bus. Stand up and be seen. Getting me close to home is a good thing in anyones book and I greatly appreciate it. But you still piss me off from time to time. There, I feel somewhat better. You're not the only one that knows how to get me all riled up. Your other brothers will get an earful from me very shortly. You've been warned!!!

The GPS doesn't work so I have to wait at least 15 minutes most mornings. There are always a few…read morerandom homeless sleeping in strange positions that have pissed themselves and then there is the guy with the cans, I dare not speak of the can man. Why does muni suck so bad?

I love to transfer here. If there is a long wait you can visit different stores and restaurants…read morenearby. It is open so there is a great signal from your location. There are a lot of transit connections so you can go anywhere you want. It also clos to banks groceries and shopping.

I always have problems with Muni all the time. From unruly passengers, drivers, cleanliness,…read morewaiting time stamps, safety, and employees. At this point, SFMTA has failed its communities in all aspects. From my experience, I will demonstrate how employees treated me, and the results of my commute. Experience #1: I lost my clipper card, and I asked one of the employees at the information booth how to operate it the app. Many of the workers do not don't know! Others gave me wrong information. Experience #2: I was appalled about how the Transit Fare Inspector treated me. Badge #F65, Eugene Bulkin labled me as difficult for not showing my ID. I was honest, and cooperative in this type of situation. To look superior, he forcefully made me find my ID in my fanny pak after mentioning, losing ID at the bar. He also threatened me to call dispatch. Lastly, he went through my bag by peeking that he saw my ID. Besides, trying to sound superior and attempting to degrade passengers/tourist, the worst part is that he embarrassed me by telling my rides at other transit agencies! Bulkin, becareful who you are talking to with that attitude of yours. You will get the person that will make you learn a lesson.

A tad unreliable due to it being late and inconsistent…read more The inbound K is always late on Ocean Avenue stops but is never packed, so finding seating is never an issue. It's frequency needs to be increased since I've had instances where 2-3 outbound trains pass me while I'm waiting for the inbound train. The outbound K from downtown is usually more timely but can get packed quick during rush hour. Overall, could definitely use major improvements.

K doesn't come by that often and the one time it did there was literally 3 other k's right behind…read more Need to spread that around more often so it doesn't come as frequently like this so there's no huge gap later on.

I've been rip-roarin' to write a scathing two-star review of the 6-Hayes/Parnassus, mainly because…read moreI was so angry that Muni not only eliminated my beloved 21-Hayes but also ruined more of the fabric of east-west bus routes by combining the eastern potion of the 21's old route with the western portion of the old 6-Haight/Parnassus's route. So only one bus to catch on Haight Street at Divisadero. And since the already truncated 21's route was so pathetically short and not useful since they messed with it after COVID, what's the point of this now? And then the bus line actually came, and it's actually ridiculously convenient for me, much more convenient than the old 6 used to be. I still have my issues with it. The main one is for my Hayes Street neighbors who live west of Masonic Avenue. How do they catch the bus now? They either have to walk all the way to Stanyan Street and wait forever for a not terribly useful 33-Ashbury/18th Street, or they have to walk uphill to the 5-Fulton. That's poor planning, especially for people with limited mobility who have trouble traversing steep hills. The entire point of a bus on Hayes Street is that between Stanyan and Scott Streets, it's more or less flat--or at least as flat as a half-mile in San Francisco can realistically be. But another thing happened when they killed my line and moved the 6 over to my street; I can now ride the bus almost doorstep to doorstep both to the Upper Haight and to my brother's house. That has been super useful to me--maybe even too useful, because when I'm lazy, I sometimes take the bus to Free Gold Watch instead of doing my normal walk through the Panhandle, which is better for my health, although sometimes not for my bottomless irritation with my fellow San Franciscans. I still want to rage against the dying of the light--the light in this case being a familiar old bus line--but I would be lying if I said that this change hasn't been useful to me personally. Muni could actually solve most of this problem by having either the 6 or the 7 stay on Stanyan and then turn onto Hayes (which ends at Stanyan) and stay on that street until it turns wherever Downtown. But that would make too much sense, and the SFMTA is too busy spending its money painting huge red zones all over the city to do what's right for local bus riders and drivers alike. This should be a three-star review, but the added convenience is worth at least a Yelp star.

One of the worst, most erratic lines. Waited 45 minutes last time, gave up and took a different…read moreline.

When going to To The Stonestown Galleria Shopping Mall The M Ocean view is my go to transportation…read moreto get there!!!!!

Oh yes the SFSU line, this is the first thing I saw when I drive on 280 in SF. It's a very unique…read moreway for a city like San Francisco. Many students don't have to walk very far for a ride on this tram. This tram is a good way for students to go to the city as well as the BART station if they are riding towards the highway 280 entrance. Outside the Stonestown station there is also a connection to Samtrans 122 for those opting to go to Serramonte instead of the mall nearby. The M line is faster than other Muni tram lines once West Portal Station is passed. Passenger are a lot less too. Note: if you are coming in from west portal there is a bit of a wait before you go into the SFSU area because of the heavy traffic that 19th Avenue experiences. It's not pretty but worth it.

Came during off time so very quiet and cleared out Clean…read moreenough, but suspicious stains and wear and tears Some of the Lights are dull and yellow Wide enough Disable friendly and colorful inside the BART

They have a story machine! A definite plus but it doesn't get the station to 4 stars just yet. The…read morestation could be maintained better, especially entering from the Geneva escalator/stairwell, which tends to be a trash magnet. Transfer here if you're on a Daly City bound train and need to get to points further south.

66 Quintara is one of the best MUNI routes to get on. It is easy to get a seat upon getting on the…read morebus. I like the fact that buses operating this route aren't as crowded when comparing it to other MUNI routes. If you are looking for a quieter bus ride, this line is the solution. This bus route gets 5 stars because it's a good way to avoid getting on crowded buses and there are seats available when you get on the bus.

This particular MUNI line is pretty reliable. It's a quick alternate to get from one end of the…read moreSunset district to the other end of the Sunset district. It doesn't run as often as the more popular MUNI lines, but to avoid traffic and large crowds on the bus this is the line to take.

Their drivers are dangerous. On 4-1-22, one followed me about an inch behind for several miles on…read morethe hwy to 19th Ave, then did the same to another driver, when I changed lanes. They are asking for an accident.

I like the fact that they actually put some thought into the design of this Muni stop. OK, so it's…read morenot really a station, and they didn't put that much thought into the design, but it looks OK. My main problem with this stop is that the platform isn't anywhere near large enough to accommodate the hundreds of SF State students who will be waiting for the train at any given time during the day. It's located in a perfect spot, though; and, honestly, although I've only waited here for the M-Ocean View a few times, I've never had a horrible or even normally bad Muni-like experience. It's been plain OK all the way.

Seriously though, how are hundreds of people gonna fit in this tiny ass platform? A lot of people…read morecome to this stop every single day and plus it's in front of a school. They should've put in more thought designing this stop.

We booked a limo through this company for my daughter's 11th birthday scavenger hunt around San…read moreFrancisco with 8 friends. We reserved it a month in advance for 1:30-5:30pm and were instructed to pay in full via Zelle to hold the reservation. The week of the event, I followed up with Reese to confirm everything was set. He replied that we were "all set." On the day of the party, all of the girls had arrived by 1:15pm and were excitedly waiting by the window for the limo. By 1:37pm, there was still no limo and no communication from Reese. My daughter kept asking, "Is the limo coming?" and was trying hard not to cry. At 2:02pm, after waiting over 30 minutes with zero updates, we decided to move to Plan B and drive the girls ourselves. Just as we were walking out the door, a limo finally pulled up. The driver explained there had been car trouble and that he had been called in last minute as a backup. Unfortunately, the limo itself was in very poor condition: no AC, some windows didn't work, no music system at all (we had to grab a portable speaker), and a broken seatbelt alarm that dinged nonstop the entire ride. Most disappointing of all, Reese never contacted us afterward -- no apology, no explanation, and no partial refund. Completely ghosted. This was an incredibly stressful experience on an important day for our daughter, and I truly hope no other family has to deal with this on their child's birthday (or any event).

If you're looking for a company that understands customer service, this is not it…read more We booked a full-day Napa Valley tour for 10 people, departing from San Francisco on a Sunday last month. Unfortunately, the experience was stressful from the start. After booking, communication was extremely poor. Email responses were slow, often taking days. We became concerned after reading Yelp reviews mentioning no-shows, lateness, and poor service, and sadly, those concerns proved valid. Even receiving something as basic as our payment receipt, especially since they don't accept credit cards, took over a week. Confirming our itinerary and driver details also required repeated follow-up and wasn't finalized until just days before the trip. We clearly communicated that punctuality was critical because we had prepaid tours and luncheon reservations at a winery. When we finally spoke with the owner, we were assured everything would be fine. It wasn't. Our scheduled pickup time was 10:00 AM. By 10:15, no one had arrived. Calls to both the owner and driver went unanswered. By 10:30, with no communication at all, our group was understandably very worried. Eventually, we tracked down an assistant who had previously sent our receipt. She answered, apologized, and promised to investigate. The driver later called and said he'd arrive in 10-15 minutes. That turned into another 30+ minutes, followed by additional delays. In total, the driver arrived about 90 minutes late. As a result, we missed our first winery stop entirely. What was most frustrating was not just the lateness, but the complete lack of proactive communication. No warning. No ETA updates. No accountability. We were simply left waiting and wondering if anyone was coming at all. If your plans depend on reliability, professionalism, and being on time, I strongly recommend looking elsewhere. This company caused unnecessary stress and significantly disrupted what should have been a special day.