My experience is usually positive. In the height of Covid I chose to walk during rush hour, just…read moretoo many people crammed together. You try to not touch anything or breath next to the guy leaning on you during every jerk of the train. Church street stop either arrives every 10-15 minutes, back-to-back, or where the hell is it, oh great, it broke down & we have to transfer to a bus. I like that they post arrival times at the boarding areas. Bottom line, I'm able to get places, usually on time, and it's way faster, cheaper, & better on the environment than driving & finding parking downtown.

I was on an adventure. I needed to go to an appointment in Golden Gate Park. I understood parking…read morewas hard to find and the lots were expensive. Using the BART Trip Planner I found the route there via the N Judah. I wanted to be on the Ocean Beach train. Inside the Powell Street Station, the signage confused me at first. "Outbound or Inbound?" I sheepishly asked the agent for directions. "Which way is it to the Ocean?" The agent snickered, "There's two oceans. Where do you want to go?" Fine, Outbound. Actually it didn't matter. At the platform I saw the Ocean Beach or Ball Park directions. Got it! Easy to pay the fare using my Clipper Card and I was going in the right direction. A two train car stopped and I'm on my way. I knew to get off at Irving St and 9th. The signage once again confused me. Judah and 9th is the stop listed. On this particular train, I couldn't here the operator announce the stops. Good thing I know a bit about The City and got off at the right stop. My destination was 1/2 mile away so I walked. The ride didn't take very long and it was a fun ride a glimpse of local folks and flavor. The return ride was uneventful and I proudly felt new confidence. I love public transportation and the N Judah works for me!

I looove the 31Express buses! A 45 minute ride to FiDi w/o the stinky people & pickpockets that…read moreproliferate the regular lines. The buses are also somewhat cleaner than the other lines. What a relaxing ride to FiDi. Much better than the metro line (how stressful!).

I had no idea what all this "AX" and "BX" Muni bus stuff was about until I moved to the Richmond…read more It turns out that these special buses are the closest thing to a BART train that the Richmond District ("RiDi") has. If you work downtown and live in the RiDi, you better get to know these buses, or you'll just be the chump on the regular 31 Balboa/38 Geary that gets the hour-long, reasonably stinky and ghetto tour of the city on the way to work. The 31 AX ain't great (I rarely get a seat in the morning, and some broads refuse to move to the back of the bus when it gets crowded), but it sure beats the regular 31 Balboa. FYI, the 31AX starts at the beach near the Safeway and the "Last local stop" is Balboa and Park Presidio. The next stop after *that* is Sansome & Montgomery. Not bad, right? Here's the weird thing though: I'm on the morning (and often evening) 31AX buses, with the same people, almost every day. All of us are going to our jobs in the FiDi or home to our bitchin' flats in the RiDi. I know half of their names since they all wear their hoity-toity company badges. Okay, you work for yahoo/stubhub/charles schwab! you're-so-fucking-cool-and-employed. We get it! But none of us ever talk to each other, even though we often see each other twice a day. It's a little awkward, like the elephant in the living room, or however that saying goes...

A hit or miss line. Taken it at all times of day in both directions. Waited for minutes and what…read moreseemed an actual hour. Riders the same; causing trouble to helpful. The 28 is like a box of chocolates.

Date:September 26, 2026…read more I had just finished my grocery shopping at Trader Joe's at 19th Avenue & Winston and arrived at bus stop #13402 at 6:28pm to catch the Route 28 bus. The signage showed that the next Route 28 buses were 30 and 34 minutes away. There were seven people waiting, including myself. I boarded Bus #28, Vehicle #8012, at 6:59pm. More than 20 people who had been waiting at the bus stop boarded the bus. The bus was not completely full, but almost all of the seats were taken. However, the bus did not stop at Quintara, where passengers were waiting. It also did not stop at Sloat Street, where four people were waiting. At 19th Avenue & Noriega Street, Vehicle #8012 stopped at 7:09pm. I then noticed another Route 28 bus, Vehicle #8934, stopping at the same bus stop at 7:10pm--just one minute later. There is a clear pattern of Route 28 weekend bus delays. Unfortunately, there is no 28R service on weekends, and I have already submitted multiple complaints about the significant delays. Why are the Route 28 buses bunching together and coming back-to-back? Is Muni scheduling buses to come back-to-back, or is this happening because of delays and dispatching problems? If passengers are waiting 30-34 minutes for a Route 28 bus, it is frustrating to then see another Route 28 bus arrive just one minute later. This creates uneven service and can leave passengers waiting a long time while two buses end up together. I'm going to start keeping track of each Route 28 weekend delay and posting my experiences in my Yelp reviews so I can document how often these delays happen. I will also continue submitting Muni/SFMTA feedback and calling 311 to report the delays. I would appreciate it if Muni could review the weekend Route 28 schedule, bus spacing, and dispatching to determine why the buses are repeatedly delayed and then bunch together.

I can understand the hate that we grew up with for the L Taraval. Dirty, slow, never there…read more.... However, now that the L Taraval has recently returned after a 5-year hiatus from construction woes, I will say that the L Taraval is now very convenient from Parkside to wherever you want to get downtown. Living about a block away from one of its handicapped stops, it is extremely convenient to hop on with my toddler in a stroller, and head on downtown. It runs every 10 mins on weekdays, and 15 on weekends, and actually seems like more often than that. I can contest to that, since I live so close, and can hear it passing all the time. The sound of the L Taraval (and all other Muni trains) is not annoying, but rather very soothing and comforting to hear, even late at night, and early in the morning. The street cars are clean (they didn't always use to be), and from my stop in the Parkside, only takes me 27 mins to get down to Embarcadero Station, which is quite handy for $2.50. In addition, the beautification project is quite pleasurable, with dessert plants, light gravel, newly planted trees, and string lights upon its path. It can be truly charming for those who are open to it. L Taraval - stands for how LOVELY it is!

Sadly, I'm dropping a star for the L. Sometimes I wonder if Muni management is just toying with…read morethose of us in the Parkside/edge of Outer Sunset area. Just when we get used to the latest update to service, it gets changed. I appreciate that it was one of the few lines available at the beginning of Shelter-in-Place even if it switched from a LRV to a bus because I was still going to the office daily. In fact, it was a beautiful ride because of the views of the skyline while twisting down Portola. But while other LRV lines have been switched back, the L is still a bus. Which wasn't so horrible when I could still take it to the Castro/Duboce Triangle area. Then someone at Muni management had the bright idea to make it a glorified shuttle between the zoo and West Portal. So now I have to get off the bus, trudge into West Portal station and switch to an inbound LRV. Which is alright when there's a train waiting. But there are untold number of times when the train takes off just as we go through the fare gate or we have to wait for one. But the "update" that makes me laugh the most is the L Bus Special that started in October. It runs between the zoo and the Embarcadero on weekdays from 10am to 6pm approximately every 50 minutes. Yup. 5-0. Brilliant. I can't utilize it to get to work but maybe to get home? Well, in the 2.5 months it's been running, I've only been able to catch it 5 times. Tonight would've been #6 and the NextBus app said it would be at the stop 5 minutes after I got off work. Perfect since I was carrying bags of gifts home. Except after I rushed 3 blocks to make it to the stop on time, the bus bypassed the stop. Sucks. So I trudged with all my bags down into the station, got on a S shuttle to West Portal, then trudged to catch the L "shuttle". So right now I'm not a huge fan of the L. It's still gets me to work but it has gotten so má fan.

I was going to Outer Sunset from downtown. When looking up bus lines, this seemed like the most…read moredirect way to meet my girlfriend up for dinner. The bus goes down market and then through the Haight before going into Outer Sunset. Given the amount of stops through busy neighborhoods, I think this bus should be bigger. I've been packed like a sardine on my regular bus route, but it never seems this bad. Also, the amount of personalities on this bus is interesting. We had someone talk to themselves the whole way, a girl constantly whack me with her long hair and a guy that wouldn't move. The hair whacking was unnecessary though. Since the seats in the front are low and the girl had long hair, every time she moved, her hair would get in my face. I'd stay away from the seats on the lower level and stick to the ones in the back. A very long and unenjoyable bus ride.

I tell our tourists that they really haven't experienced San Francisco until they ride MUNI. The…read more30-Stockton inbound through China town is a must but the 71 Haight-Noriega is a close runner up. If you really want to dive into what this city has to offer take this but from Market to lower Height on the weekend. Not only will it be filled with happy go lucky tourist wanting to see what the Height has to offer but also it's filled with filthy homeless kids who live off your change. I love this bus and it stops two blocks from my house so I take it all the time. If you really want to hear some true San Francisco conversation about drugs or messed up life on the street from the kid next to you take this carnival ride I highly recommend it.

I've been rip-roarin' to write a scathing two-star review of the 6-Hayes/Parnassus, mainly because…read moreI was so angry that Muni not only eliminated my beloved 21-Hayes but also ruined more of the fabric of east-west bus routes by combining the eastern potion of the 21's old route with the western portion of the old 6-Haight/Parnassus's route. So only one bus to catch on Haight Street at Divisadero. And since the already truncated 21's route was so pathetically short and not useful since they messed with it after COVID, what's the point of this now? And then the bus line actually came, and it's actually ridiculously convenient for me, much more convenient than the old 6 used to be. I still have my issues with it. The main one is for my Hayes Street neighbors who live west of Masonic Avenue. How do they catch the bus now? They either have to walk all the way to Stanyan Street and wait forever for a not terribly useful 33-Ashbury/18th Street, or they have to walk uphill to the 5-Fulton. That's poor planning, especially for people with limited mobility who have trouble traversing steep hills. The entire point of a bus on Hayes Street is that between Stanyan and Scott Streets, it's more or less flat--or at least as flat as a half-mile in San Francisco can realistically be. But another thing happened when they killed my line and moved the 6 over to my street; I can now ride the bus almost doorstep to doorstep both to the Upper Haight and to my brother's house. That has been super useful to me--maybe even too useful, because when I'm lazy, I sometimes take the bus to Free Gold Watch instead of doing my normal walk through the Panhandle, which is better for my health, although sometimes not for my bottomless irritation with my fellow San Franciscans. I still want to rage against the dying of the light--the light in this case being a familiar old bus line--but I would be lying if I said that this change hasn't been useful to me personally. Muni could actually solve most of this problem by having either the 6 or the 7 stay on Stanyan and then turn onto Hayes (which ends at Stanyan) and stay on that street until it turns wherever Downtown. But that would make too much sense, and the SFMTA is too busy spending its money painting huge red zones all over the city to do what's right for local bus riders and drivers alike. This should be a three-star review, but the added convenience is worth at least a Yelp star.

One of the worst, most erratic lines. Waited 45 minutes last time, gave up and took a different…read moreline.

I was surprised that no one put this Metro stop in yelp. This is a great neighborhood and an…read moreimportant stop for coming from downtown to the de Young Museum in Golden Gate Park. I've always liked this neighborhood. It all started when I was w a college student in San Francisco (feels like a million years ago). I took the N Judah all the time and always liked the vibe here. It is worth while to explore.

Behind this blank facade, my curiosities and imagination dwell in magical representations of horror…read moreand folly. What are they doing behind there? What world does it open into? In all the Tom Waits credulity and furrowed brow that I can muster, I muse what might exist behind those tall doors and that flat exterior. Is it for me to know? Is it a pain that curiosity might bring? Is it a chance to enter a new level of existence? It might be a electrical routing substation, but I couldn't ever accept it being that simple.

66 Quintara is one of the best MUNI routes to get on. It is easy to get a seat upon getting on the…read morebus. I like the fact that buses operating this route aren't as crowded when comparing it to other MUNI routes. If you are looking for a quieter bus ride, this line is the solution. This bus route gets 5 stars because it's a good way to avoid getting on crowded buses and there are seats available when you get on the bus.

This particular MUNI line is pretty reliable. It's a quick alternate to get from one end of the…read moreSunset district to the other end of the Sunset district. It doesn't run as often as the more popular MUNI lines, but to avoid traffic and large crowds on the bus this is the line to take.

The AX and BX buses are really confusing. Needlessly so. I love public transportation and take…read morepride in the fact that I knew exactly what each of the normal 38s (and the 38L) did and how to get to my brother's old house in the Outer Richmond on any of those buses, but this AX-BX thing is stupid. When I had an internship in Oakland and grad-school classes at night at USF, I used to catch this bus in the Financial District and get dropped off as close as possible to Lone Mountain. It does serve its purpose, and I do love that it doesn't pick up or drop off anyone for what seems like miles and miles and miles. But when it gets to the end of that express portion, it makes up for its former speediness with some ridiculously long stops. OK, maybe it deserves four stars, but I'm keeping it at three because the Financial District regulars are really mean. Yes, I realize that the general rule is that people who have been waiting longer should get to board the bus first, but no, there really is no line, and I don't feel bad at all for "ruining my [the angry guy in the gray suit's] entire day, you fat idiot." Honestly, I got called a fat idiot in public by a guy who had to endure the horror--the horror!--of standing on the bus exactly seven inches in front of where I was standing. Neither one of us got a seat, and I do believe that all the seats were taken by the time either of us had actually boarded the bus.

On time, kinda. It's…read morea decent bus. I can actually close my eyes and not expect to open them with some crazy up in my face. It is kinda weird taking the same bus with the same people everyday not knowing who they are. You do get to know people in another way... -there are the ones who just dig their face in a book, not looking up even once the whole ride -some women challenge themselves putting some make-up pencil so close to their eyes while the bus is bumping and swaying -every once in while old bus buddies get into a really good conversation and talk about nothing but their dogs -ever see a guy put own his 'first' dinner on the bus? - you get that girl who always goes shopping or gets things shipped to her office so she gets on the bus and takes up 3 seats in the back Then there's me... what every MUNI rider should be....

I have taken the UCSF free shuttle service the past few months to hop around to the various UCSF…read morecampuses for medical appointments: Mission Bay, Parnassus Heights, and Mt. Zion. San Francisco is a hard place to find parking, unless you are willing to pay big time, and it is also difficult to drive in, so this free shuttle service is a Godsend. Both employees and patients can use it. I have always found the shuttle drivers to be be super friendly and helpful, and obey all traffic laws, which is not common among bus drivers. They have been trained well by UCSF. They even called the UCSF Jitney (local UCSF shuttle for Mission Bay campus) to transport me from the shuttle stop there to the main medical building at 1825 4th Street. One even sat with me during her break at the shuttle stop cheerfully talking while I waited for the Jitney to arrive. The have all sort of routes, designated by color, such as Blue, Gold, Green, Grey, etc. They stop at all the UCSF locations around San Francisco, so you never have to drive there. They also start early in the morning, around 5:30 AM. It is popular among employees, students, and residents, as they make their way to work at the various campuses. Their mobile app is also very organized and fast as well. It has all the timetables, and well as way to track to shuttles in real time, so I know exactly when they are coming. They run every 20 minutes or so. If my review sounds glowing, it is because it is true. The only negative thing I have to say is the Grey route between Parnassus Heights and Mission Bay does tend to get crowded, so there is standing room only if you board late. But you can sit down on most of the other routes. I also wish the shuttle stop at Mission Bay was a little closer to the main medical building, but they are doing construction, so they had to move it a little farther away.

Was riding my bike and shuttle bus passenger side mirror almost hit my head. Shuttle driver didn't…read morefollow the three foot rule when passing a bicycle rider. This happened near a busy intersection by Irving St. because there was a truck double parked on the other side of the road. There were cars parked on both sides of the street and the shuttle did not have room to pass me, didn't want to wait the length of the double parked truck even though I was ahead of him - dangerous, rude driver. I contacted UCSF's transportation department four times and they would not respond at all.