This shuttle is mainly for the Mission Bay Area. I heard about it through my apartment building. This is such a much needed perk since MUNI monthly pass costs are ridiculous. The MB shuttle is FREE. Can I get an AMEN? Today was the first day and I took full advantage of it. There are several stops around the Mission Bay Area including UCSF, Berry Street, Walgreens, and Cal-Train. The Shuttle begins and ends at the Powell Street Bart Station (stop is by Walgreens on Market). Shuttle runs every 15 min - half an hour or so. You can find their schedule on-line. Basically it runs M-F from 7-10:30am & 3:45-8pm. Perfect for work schedules! Shuttle is very spacious with A/C and Comfy Padded Seats. It took me less time to get to Downtown than it was riding on Muni - obviously there are less stops. It is still fairly new so there are no permanent Mission Bay Shuttle Signs posted. There are just temporary ones or none at all, so I highly recommend downloading a PDF of their schedule and route. I am so thankful for this. It totally beats unreliable MUNI. Now, Baseball season and backed up trains, stuck trains underground, and MUNI fights are a thing of the past. Did I mention that it is FREE? read more

Mission Bay TMA - Public Transportation Near Me - San Francisco, California

I have stopped using the Mission Bay shuttles after the schedule and route change that happened at the beginning of August. The accuracy of times and reliability have completely plummeted, and this is no longer a good service. I realize that the service is free so you can't really complain, but I just want to note my experience and say to not waste your time. You're much better off paying for another service than using this one. Route and Stop Changes - Caltrain to Powell stop has moved from in front of Walgreens to across the street in between 4th and 5th. - Powell stop has moved from in front of the Michael Kors store on Market St. to in front of Bloomingdale's on Mission St. Times The shuttles just don't come on time anymore. Also, the NextBus app is not tracking the times accurately either. There have been multiple times when the app said the shuttle is 2 minutes away, and the shuttle ended up coming 5-10 minutes later or sometimes not at all (I waited at least 10 more minutes before completely giving up). This combined with the new stops where I have to go more out of my way makes for a huge inconvenience when the shuttle doesn't show up, and I have to completely change my plans. The one time that the shuttle did show up (almost 10 minutes late), the driver did not pull up to the sidewalk. He stayed in the most left lane on Townsend and expected me to cross the bike lane and right lane to get to him during rush hour! WTF. After stupidly trying and almost getting hit by bikers, I went back to the sidewalk to see if he would move back over to the right lane. He didn't even make an attempt, so I walked away and headed to the Muni bus instead. This whole experience made me furious at the poor service and safety standards of the shuttle service now. read more

How can you give this FREE service anything less than 5 stars?!!!! Great way to get from Mission Bay to downtown area. It can be a little late at times but it's not like they can control the traffic. And it's FREE! read more

This is such a great & convenient shuttle service. It's usually always on time. Only gripe is that the "East" shuttle & the "West" shuttle are not color coded. I have missed the muni countless times thinking that my shuttle was coming, only to then see it turn & realize it was the wrong one. At that point, it's too late to catch muni. read more

I love this shuttle, I have ridden it every day since it started running. However, they do have one bus with no windows that open, which is typically full of people and 90 degrees inside because it is filled with hot smelly stagnant air . Really, management needs to instruct the drivers to ALWAYS have the AC on if it's greater than 60 outside. The bus with sealed windows is essentially a sealed metal box with glass sides packed with people and it's very uncomfortable to be in as there is no ventilation. Other than this, I love the shuttle. read more

One of the hidden secrets of San Francisco!! The shuttle has a West and East line. The west line runs down Berry St and East line runs towards UCSF Medical center. Both stop at Cal-trains and Powell St. Convenient for those that work in downtown. And its a free service! Drivers are very friendly! The only problem you might run into is the evening commute and when there a Giants game. It tends to run slower. But hey! its free! so who's complaining. read more

The best thing about shuttle services that they are Free! Drivers is friendly as it expected! Late time shuttle might delay for about 30-40 minutes! Hence I will not recommend shuttle to anyone who is in hurry! Be safe! read more

Their schedules are completely useless. You'll arrive well before the departure time, but the shuttle will have already left, and then the next one will be way late. Shuttles that are supposed to be every 17-18 minutes, but you end up standing/waiting 40 minutes. It's faster for me to take BART an extra 1-2 stations and then take a different shuttle system backwards. read more

Highly recommend using the next bus app to keep informed on delays and arrival times. The service is free to mission bay employees and residents which cuts commuting costs for daily commuters. Friendly drivers, rarely delayed, and real time updates on location via the next bus app. read more

Very sad that they discontinued to pick up at the China Basin Building. There were so many people affected by this change, it would have be nice if they could accommodate everyone. Super bummed and inconvenienced especially since the China Basin Shuttle is not as frequent, and has no standing room. I would even pay to have taken the Mission Bay Shuttle. read more

Just moved out of San Francisco and bought our first home in Walnut Creek...could not imagine getting to work without this FREE service! Picks up right on time every morning at the Powell BART station (btw the Juicy store and Walgreens on Market) and drops me of right at the UCSF Mission Bay campus. Could not ask for more! Friendly drivers who keep a tight schedule - Muni could learn a thing or two from these guys! And did I mention it's FREE? read more

After the schedule change in August 1, it has been a horrible experience. The buses don't come on time, and the nextbus app gives completely wrong results. It used to be a very nice service and I don't know how it can get so screwed up after the schedule change. (updated Aug 19, 2016) I realized the nextbus app gives wrong numbers for the East bus for the Caltrain stop because there are buses going towards the BART and towards Mission Bay. I think the numbers that the app gives are for buses going towards Mission Bay, so people who want to go towards BART need to ignore the minute numbers and instead just look at where the bus is. read more

This is a free and super convenient shuttle that beats taking the N or K/T MUNI any day. I live at the Berry St stop, work at the UCSF stop, and frequently go to the Powell St area, and this shuttle takes me literally door to door. HOWEVER, I cannot catch the shuttle going by the Berry St stop toward UCSF, unless a passenger happens to exit there. The first time I tried it was during a windy rainstorm, and the bus driver yelled at me for not waving him down. I'm sorry, I didn't mean to confuse you...I was just standing at the designated bus stop getting soaked in the rain for fun. Several times after that I haven't been able to get the shuttle to stop at all, even with waving. Also, I'm not sure if they wait at the non-terminal stops (i.e. not BART or UCSF) if they're running ahead of schedule. I've had a couple encounters that indicate that they don't wait, so I make sure to be at the stop well ahead of the scheduled time if I'm headed to something important. Overall, the shuttle's awesome and I really appreciate its service, but have a back-up plan if you're waiting at one of the smaller stops. read more

Yes, the drivers are friendly. Yes, it's free. But I find that the shuttle is juuuuuuuust off schedule from Caltrain, which makes it fairly impractical if you're using that means of transportation to get into the city. Too many times, I've hopped off the train, scooted to the pickup area, only to see the shuttle leaving. Same on the way back -- take the shuttle to Caltrain, only to find that the train just left. I wish that they'd adjust the schedule so that the arrival at the 4th and King station was timed better with the train schedule. read more

Easy shuttle from Owens to Powell Bart. Very nice driver. Clean Van, nice seats. I love this ride.

First off, Long Bridge! It is a stop on the TransBay-Caltrain route. But you will discover that the morning drivers only slow down for Long Bridge, meaning you've got to stand up on the moving bus and make it obvious that you want to get off or they will just keep on rolling. That's at the very least a liability I would think the Mission Bay Shuttle folks would want to avoid. Secondly, for whatever reason, now they've changed their route and it puts the TransBay-CT shuttles right into the heart of rush hour traffic. The previous route skirted the main traffic arteries leading to the bridge/freeway. The new route sticks the shuttles right smack into the fray which impacts their schedule and effectiveness as a shuttle system in the first place. Yesterday, the Transbay-CT shuttle was a complete no show at the Owens/DNA Friend stop at both 3:06 PM and the 3:20 PM scheduled pick up times. So, all in all, this used to be a good system but since the middle of this year, it has steadily declined and you're gonna want to have a Plan B in place. read more

Morning schedule for the transbay caltrain route is often useless -- buses are nowhere to be seen and based on their schedule, it's clear that the schedule had been missed entirely. You can arrive early but there have been not will be any bus in a 20-30 minute period, from checking the real-time tracking page on their site. read more

I only gave this 2 star because it is a free service for mission bay residents. I have ridden this as a non commuter (going from resident to downtown). The drivers are the most rude and uncaring people I have come across. I watched a driver leave three people standing at the stop, he decided to overshoot the stop. People on the bus told him there was rider and folks in the street whistled and signed that he left people behind. FINALLY he stopped in disgust. On my first trip into town (Just moved) I asked if the driver could help me know when Powell stop came up. Don't ask!!! I will pay 2.00 for muni because it is to irritating. read more

Fastest way from Mission Bay to BART. And it's free!

Great service! Almost always on time....only a few times earlier than expected. But, definitely reliable! Best part is that it is a FREE Service for those in the Mission Bay area. Makes commuting to work AWESOME! read more

Really nice guys, but they don't wear seat belts when they are driving...odd. Provided you don't mind a little bounce on the kidneys in the back, and you're 4' tall to fit in the seats....it is a wonderful convenience we couldn't live without. read more

Classical music, free, clean public transportation from Mission Bay to Macys on Market street. What's not to like?

The shuttle takes you from Mission Bay straight to Market (btw 4th and 5th in front of the Juicy Store). The drivers are nice and the seats are very comfy. Only complaint so far is that they seem to be constantly running behind schedule by 2-5 minutes. Bey, hey, the service is free and the delays are no comparison to what you regularly experience on MUNI. 4 stars! read more

Great FREE shuttle service that has two routes that run from downtown San Francisco to Mission Bay. Convenient pickup locations near Powell BART station and Caltrain and they're almost always on time! The only thing is that they stop running between 10:30 or so and 4:00 pm, but it's great for getting around in the city during rush hour! read more

Free, but there is a time table in theory only. For two days in a row, I have waited 45 minutes each way since one bus does not show up. I hate the excuses the drivers give as there is no merit in what they say. If you have two dollars to spare, take the T-Muni. 45 minutes-1 and 1/2 hours each day adds up if you are even a fraction as busy as I am. The two stars are because it is free and the seating is both clean and good and so far it has not been super crowded. On two previous occasions, the driver did not see me and so did not stop and open the door for me. This happened at Caltrain. If there are no passengers getting down, they don't stop properly. This is poor service in contrast to the UCSF shuttle service which is excellent. read more