The talented Dr Nemec is now a part of this team! He does all sorts of lower body orthopedic work…read more He completely reconstructed my foot due to deformities and bad tendons. I was crippled in a brace. He did 9 procedures in all. It was a very long difficult recovery but I have a beautiful brand new foot now! He has only highly competent staff working for him both in the offices and the OR. His OR team is the best! Thank you so much Dr. Nemec and staff!

Instead of focusing on my care I had to listen to the staff's heritage history, which is not the…read morereason why I visited the office. It took the doctor two second to tell me my case is inoperable but gave no advice or other treatment options to ease my pains and discomfort. So pooey on him. Also the billing staff sucks royally!!! given the fact I am a biller so I know my stuff, they wanted me to pay for the whole visit eventhough they participate with my insurance. I gave them $100 and told them I will not see the doc if they charge me for the full visit. The receptionist promised me I would not be charged.. After several phonecall or left messages I am finally getting my overpayment back, so i was promised I dont have it yet. Could not recommend this place for anything.....

Dr Burke performed the Intracept procedure on my back. I had suffered with constant backpain for…read moreover 10+ years and had tried epidurals, ablations and taken OTC and RX painkillers to no avail. Dr Burke recommended this procedure which is done outpatient and the healing process is brief. Within a few weeks I was no longer in constant pain. I am more active and look at my future more optimistically.

I was a patient of Dr. Richard Burke for over 15 years... I trusted him with my pain management and…read moresupported him when he left Munson. Dr. Burke recommended a spinal cord stimulator and the stimulator failed causing me great pain in places I did not have prior to the insertion of the spinal cord stimulator. My pain is intense and I cannot tolerate regular procedures. Dr. Burke was aware of this yet continued to try and treat my pain and with lack of pain control during procedures i was left yelling in pain during procedures. I asked for sedation during my pain procedure and what eas offered was minimal. He agreed to take me to Copper Ridge to sedate me so I could get treated... I waited 5 weeks for my appointment. Friday arrived and no call from Dr. Burke or his office. Come to find out they canceled my appt at copper ridge and basically said my pain isnt enough to be treated at copper ridge. When I called his office Friday morning his wife Kimberly got on the phone and said we have done enough to accommodate your pain and will not be taking you to the surgery center for sedation for your procedure. She has no business doing this and has caused issues in the procedure room with Dr Burke in the past. All they care about is sticking you with a stimulator. Dr Burke and his wife do not care about anyting other then a paycheck I now have back pain that previously wasn't there and the stimulator has completely ruined my life. Think twice folks... just cause they give you a warm and fuzzy with boston scientific i assure you its a joke....

Hands down the only place I'll ever have surgery or let my family get surgery at. I have had 2…read moreprocedures there and my husband and daughter have had one each. The staff is fantastic and don't treat you like a number, but a person. The facility or beautiful and the leader in surgical excellence. Do yourself a favor, if your surgeon does surgery at both Munson and Copper Ridge, make sure you go to Copper Ridge!

we have had colonoscopys here. both went great. my husband had survery here, did not have to pay up…read morefront with Medicare. I had a spinal cord stimulator put in 2 weeks ago. At this time no issues with dr. And his office staff. Copper ridge calls me 3 business days before, and tells me I will need to bring 6000.00 the day of surgery. (we all have 6000.00 lying around.) i Spoke to Medicare and they told me to go some place else. Never have I paid up front with Medicare. Longer story.....they made me paid the 6000.00 the day before surgey. Never again.

I had unpredictable and excruciating back spasms for years. I was a patient at one of the local…read morepain clinics receiving both injections and epidurals with limited results. I also saw a Neurosurgeon who encouraged me to have surgery. I didn't want surgery if I could help it. After having a terrible spasm at work, a coworker told me how great Dr. Nathan Reed is and encouraged me to check him out. At my first visit with Dr. Nate, he pulled up all of my x-rays and MRI reports while we talked. The first few adjustments we not easy but I always moved better after them. I went from 2 times a week to now I go once a month for maintenance. I can't remember how long it has been since I have had a spasm. The office is run with compassionate care. I put my back out on the way to the airport in Florida. Dr. Nate was adjusting me within a half hour after the plane landing. Another time I was stuck in traffic. I called the office to see if I needed to reschedule. They said no we will see you when you get here. I was over an hour late. What an answer to prayer this place has been.

Dr. Nathan Reed is Extremely Good! Fantastic personality and knows what you Need!! I HIGHLY…read morerecommend Dr. Reed!! Dr. Hoffman is incredibly good Too!!

They show up to Pride events as if they are allies, but I found they are transphobic. I told them I…read moredidn't want what was "assigned at birth" on my record and they should leave what I entered on intake forms. They said ok but then changed it without telling me. I had to find out when I saw it on the end of visit sheet. They never discussed it with me, just went ahead and did what they wanted to MY record. They refused to change it back stating that doing so "wouldn't reflect reality" and "would be false." That was right after telling me how proud she is to work for a clinic that supports the trans community. That isn't support, it's the same bigoted rhetoric used on trans people re birth certificates, state IDs, passports etc. It's the same hate being thrown at us from all directions now days. They claim it'd somehow be illegal to have a correctly matched gender on the record, which is ridiculous since it's just a demographic box. Being trans is documented in the medical part of the record. They claimed it's for preventive care and that the EHR would recommend the wrong care, as if providers can't think through that with their individual patients. She used an example for something which wouldn't apply since I no longer have those parts and, by her logic, trans women on hrt would never be recommended mammograms. She made a lot of other nonsense claims but the reality here is that trans people have different medical needs than their cisgender counterparts and adding a wrong gender to the medical record does nothing to address that reality. My record at Munson was my correct gender for many years and there was never a problem so these arguments are nothing but gaslighting. Trans people deserve to have correct records same as birth certificates and other documents. I thought the call was in good faith but it became clear that she had only called me (my complaint was sent in writing) in order to be condescending and rude. She kept saying I understand your perspective then immediately told me it's wrong while repeating the same illogical, made up, bigoted reasons and claiming she's not medically trained when asked for specifics on things she was stating. She wasn't trying to understand anything, rather she was gaslighting me. It was all yet another horrible experience with transphobic medical providers. The worst part about this one, tho, is they're constantly pretending to be allies. They also demanded urine drug screens and controlled substance contracts for prescribing a hormone I've been on for nearly 20 years. Never had any issues and never had anyone ask me to do that in all that time. They were unable to provide any medical or legal basis for this but continued to demand it anyway. She said they can still provide me other healthcare and seemed shocked when I said no. I'm supposed to be ok with getting care from a clinic where they not only disrespect me on my record but also refuse me medically necessary care that I've been on for decades, with plenty medical documentation behind it, solely because I won't sign some b.s. contract or submit to urine screes neither of which have any medical or legal basis. Any provider who would ignore my extensive medical documentation and repeatedly dismiss how I feel about their bigotry and medical coercion, and who would gaslight me when I complain about it, obviously does not have my best interest in mind so why would I want any care from them?? I thought it was interesting that shortly after receiving my complaint the medical director gave notice. He didn't state his reasons. Maybe it's because they are hateful hypocrites or maybe it's because they aren't actually following the law wrt nurse practitioners who are not independent practitioners in Michigan. At this clinic they do not have a real physician overseeing their nurse practitioners in the way the law states they're supposed to. I don't know. All I know is they are NOT allies to transgender people and I'd recommend going elsewhere if you're trans.

They are nice to your face. They have zero problem solving skills. They love referring people…read moreelsewhere if you have more than one issue.Once you have any psychological or psychiatric issues you're told to go somewhere else. They have no problem getting you all set up and doing consultations and hour long therapy sessions only to tell you that "you're not a good fit" just be cautious about using them. Honest to your face they seem helpful .

Dr. Hadley and his team have consistently provided excellent care. The office is run very…read moreefficiently and I've never had to sit in the waiting room for more than a few minutes. Dr. Hadley listens carefully and provides evidence-based care. He has always done an excellent job of working up presenting complaints thoroughly before sending me on to a specialist. I've been very happy with the care I've received.

I don't know how they have been able to stay in business without a formal action from the State or…read morea civil lawsuit against them. Discriminatory medical assistants and negligent practitioners. I have only had negative experiences here and the staff will actively argue with you and lie to cover their total lack of professionalism and their incompetence.

Judy at check in was the sweetest lady ever she was very kind and made the experience great!…read more she needs a pay raise!

They seem to be very kind and able. However, when I needed a foot specialist to deal with my severe…read morebunion, the doctor did not approve bunion surgery, yet referred me to a local surgeon. He did the surgery and I'm pleased because I can wear shoes and walk now. Also, during Covid times, I was vaccinated, but was told that I was lying and would not be allowed into the clinic. I was vaccinated and it is in the county records. Also, they do pelvic exams, but didn't seem to know how the tools work. I was pinched and shoved in the vaginal area. There was no other person in the room when these exams took place. It was painful to walk afterwards.

My family and I receive our primary care from the providers at this practice. We have received…read morecompetent and responsive care without exception for the last eight years. I have observed that the practice has made recent administrative improvements to address some of the issues raised in other reviews. I appreciate that they serve as a teaching site for healthcare students. I would recommend Dr. Paquette, FNP Littlefield, and FNP Lowe without reservation.