My husband and I went to the Helena Basecamp today to look at some Lems shoes. Upon arriving in the…read morefootwear department, we were immediately greeted by Victoria. It is clear that Victoria truly loves helping people find footwear that matches their goals. I discussed what I was looking for, and Victoria took that information and turned it into a shoe-finding spree! She brought out at least four pairs for me to try. She even brought out some shoes that she thought I might like based on what we talked about. My husband started talking to her, and wouldn't you know it, Victoria brought out some shoes for him, too. She never made us feel rushed or like she was trying to get us out the door. She even helped several other people while we were trying on our shoes, and all of them left with smiles on their faces. The Basecamp is so lucky to have Victoria as a stellar employee. We, as consumers, are even luckier to benefit from her extensive knowledge about footwear. We will definitely return to the Helena Basecamp for any future footwear needs. The world needs more Victorias! If you get a chance, go buy some footwear from Victoria at the Basecamp in Helena, Montana.

My favorite place to shop for high quality clothing, shoes, and great gear that will last. The…read moresales were great recently.

I have been asking these folks for a rifle for 2 months. I have gotten vague and honestly rude…read moreresponses constantly from them. Other departments might be great but Randy and others at the gun counter can't even get me in touch with Seekins to order a rifle base model. It is a tasteless company with rude employees and I recommend anyone looking for help to look elsewhere as far as guns go.

Great local sporting good store huge selection very polite. Staff very knowledgeable, helpful with…read moreany questions.

Ordered fishing equipment online because there is no store in Butte, Mt. Order was to be shipped to…read moremy home but they set up the order to ship to the store in Helena, Mt (65 miles away). When I called to correct this, they said it will take 3-5 days to correct the order and 7-10 days to ship it to me. I was told by customer service, their website is set up to default to "ship to store" because as a company, they want the customers to come to the store... The whole reason to shop online is to avoid or an inability to visit a store and get your products shipped directly to you. I will NEVER shop at Sportsmans warehouse again as long as I live, and will tell every other sportsman I know "NOT TO SPEND YOUR MONEY AND VALUABLE TIME ON SPORTSMANS WAREHOUSE" I has simular experiences with them when I lived in Colorado If I could give them a zero stars, I would.

We went in to purchase a $500 generator. We stood there looking at them for 10 minutes with no one…read morestopping to ask we needed help. There was an associate that came out of the back room & I said I was going up to get help. I went to the checkout & asked the associate there if we could get help with the generators. He said yes & looked at the associate that came out of the back room. No one came over & that associate went over to help someone else. Apparently ammo or whatever it was is more important. We left & told the cashier that he can tell them they just lost a $500 sale and he just nodded & said ok. No I'm sorry, nothing. We will look elsewhere & that was the generator my husband wanted. No wonder you have a shortage of associates, because nobody comes back.

Like Rex.Lots of stuff. Bought 3 or 4 guns. He runs a unique store that is a pleasant experience…read morebeing in

Myself and the company that I purchased a firearm through contacted these guys weeks ago for…read moreinformation and they never got back to us. I called back to check in weeks after that and the guy on the phone yells at me that the company just called him and hangs up on me. Totally unprofessional and rude behavior for me just asking for clarification.

Sierra is a scam on clothing, shoe and house ware first time got a jacket... xxl it was miss marked…read moreto a large then after Christmas couldn't find receipt just like Marshalls and TJ Maxx no receipt no return then the other day I buy a pair of shoes top quality shoes had them before the shoelace is ripped went back with the receipt because I wore them outside for five minutes. They will not return them. No excuses just now returns on shoes that have been worn. I understand their discount marked on place. It gets crap from namebrand that doesn't sell argue a bit with no I would say she was a sales manager and uneducated idiot kick us out of the store never wanted us to come back so moral of the story is stay out of Sierra stay out of Marshalls and stay out of. They're the same company. They sell crap cheap. That's no good. There's a reason why it in there. Love the store over $1000 at Christmas time in there, but you know what my money is not going on there anymore your money should probably not. Do you all have a good day and I'd love Mike the manager to call me up cause I'd like to rip him a new you know what

The cashier with black hair and looked young was extremely rude. I asked her where they kept the…read morecandles and she just pointed and said over there in a rude way. Unnecessary and annoying. Other than that the value of the clothes is extremely cheap and high quality. I totally recommend! But cmon sierra, fire this lady please

I went into this location on7/7/16. Some customers shopping in the store, while none were at the…read morecash register. I waited over 4 minutes before I was acknowledged. After I asked my question, he was talkative, and escorted me to the mechanics area. I waited 7-10 minutes before being acknowledged by the three mechanics, who were shooting the breeze. I asked about some wheels for my scooter. Without even looking at the scooter, I was told that they could not help me. Never will I enter this store again!!

I may not know much about fly fishing, but I was impressed with the amount of inventory selection…read moreand customer service here when I visited recently with a friend. He was looking for something specific, which he was immediately taken to by a friendly associate. For someone who is into fishing, this is the place to find everything you could ever need-and probably a little more too.

Knowledgeable and friendly staff with expert advice. Good selection on hand to meet your needs.read more

Great staff that were helpful and kind. We rented 3 bikes for 2 days of riding. Helped us with…read morebikes, rides and food/drink recommendations. Highly recommend!

Not only did they tell me one price and once they got my unit in they changed the price to a much…read morehigher price went from $40 to $90 couldn't get my part back because I've done work on it. And now I get it home and I cannot get the rear wheel back on my bike because the tolerances are not right and are way too tight now I will never ever do business with these Schmucks again they are Crooks criminals do not trust them with your product learn how to fix your own stuff. I will be learning to fix my own bike before I'd ever go back to them .

Stood at the gun counter for 10 minutes with three Ward's employees within reaching distance. Twice…read moremade eye contact with one (2 were behind the counter, one on the customer side) guy who just kept working on ignoring me. I wanted to see how long they would ignore me so I waited. No interest in assisting a customer, zero. Too bad, used to have friendly, knowledgeable staff at the gun counter. Ward's obviously doesn't need my money.

Best place in Helena for sporting goods. Awesome ammo selection and the nicest staff around. Keep…read moreup the strong work Bob Ward's Sporting Goods. FIGHT ON