I just went from an appointment here today for cavities, and it was the worst and most…read moreunprofessional dental office I have ever been to. I chose this office for their "BPA free" fillings well the Filtek they use is not even BPA free only Diamond and Venus brand is. First off the dental assistant was so rude because I did not want x ray's - she acted inconvenienced because they had to call my old dentist for x -ray's and then the Tristen Smith the dentist did not even INTRODUCE herself or shake my hand. She went on to look at my teeth and didn't even examine everything until I asked her to she then said "you have a lot of cavities" .. uh ok? so how many do I have? I had to keep asking questions to find out about anything. I was also told that they had "emergency clients" which is why they could not do my cleaning. SO GROSSLY UNPROFESSIONAL. STAY AWAY. There are much better alternatives in the EL area. The best part of the visit was the extremely nice front desk receptionist and props to her for putting up with that office. Maybe if they spent more money training in customer service than decorating their fancy office this place would be worth coming to.

I switched to this dentistry because I thought they were "holistic" like advertised. They called…read moreme 3 times to change my appointment. Once I finally got in they spent over and our doing xrays.They clear can't be that holistic when they took Ofer 15 X-rays and stuck my entire head what appeared to run like a CT machine, then probed my mouth with more devices that are sure to have heavy EMF. When they were finished they decided to tell me they weren't going to clean my teeth today because they didn't have enough time. The dentist and dental assistant said "by the time we realized you needed a full exam (still never explained what a full exam entails) it was too late to call you". So on top of the excessive amounts of rescheduling they don't even respect their patients time enough to give them a 30 seconds phone call. At no point in time did they say "sorry I should have explained that to you" or "sorry we should have called you" they almost made it seem like it was my fault. I am super bummed because I really wanted to like this practice. I will give them one more chance before I go back to my old dentist (who always went above and beyond to communicate scheduling and any other changes that may occur). Also interested to see what the hpi

Had a filling put in, came out the same day. Went in and got consulted and booked for an extraction…read morethen took the day off for the extractions only to find out that they weren't in the office, I got no heads up call and took the day off no pay.... oh yea they knew about the missing filling , still didn't fix it after doing a horrible job to begin with. Half of your appointments get rescheduled, the front office has no clue of what's going on, totally out of sync with the dental staff. Very unprofessional. Nothing elite about this place at all.

When this was Dr Hagerty's practice customer service and care were of utmost importance. And they…read moreWERE outstanding. They were understanding of my disability and how it affects my ability to attend office visits. Lansing Elite Dentistry IS NOT the same place. Do to complications with my disability I was late for an appointment, but within their stated grace period. I had even called to notify them I was running late. When I arrived, again within their stated grace period, I was denied care. That is absolutely unacceptable. I had asked to speak with someone about this and was told I'd be called the next day. I still have not heard from anyone in their office. This is also absolutely unacceptable. In fact, it appears they attempted to discredit a review left on another site by suggesting I wasn't a patient. If you have anxiety or are disabled, or if you value your time and expect to have your concerns as a patient addressed, I'd suggest looking elsewhere

This office is amazing! I have severe dental anxiety and the is the first office, in my lifetime,…read morethat I have had this level of comfort in and this standard of quality care. I have been seeing Dr. Dewitt for over a year now and both he and his entire team have been fantastic. Definitely recommended.

Willing to work me in for a procedure as my regular dentist was not available. Thorough, explained…read moreproblem and resolved it . welcoming staff and environment. Definitely recommend.

Dr Deyoung is so nice. I have been a patient for almost 2 years now and she just filled in a second…read morecavity for me. I have had bad experiences with dentists before and Dr. Deyoung always takes the time to explain the procedure and what is going on with my teeth - as well as gives different options for treatment. She never pressures her patients into any type of treatment, and I haven't had any problems with the filling she did 2 years ago. The office and staff also goes above and beyond to answer any questions. When I had questions about the filling material (I was pregnant and am breastfeeding) Dr. Deyoung did the research and was very attentive to my concerns. This really is one of most pleasant offices around, and I would recommend Dr. Deyoung in a heartbeat for any dental work.

Had to write a quick note about today's dental visit to Dr. Katherine DeYoung's Family Dentistry…read morepractice. It was a fantastic visit and I highly recommend people give her an opportunity to help with their dental needs. Dr. DeYoung has a very warm chair-side personality and provided excellent care of me today. It's been a few years since I'd ventured in to a dental office and was pleasantly surprised with the new techniques they used (high-tech and painless bite wing x-rays). First time I can remember leaving a dentist office that my jaw and gums weren't threatening to get even with me. Really can't say enough good things about my visit as I'm still in shock it was such a pleasant experience. Guess I'll keep my next appointment. :)

I must say we had a bad experience here. Not because of the doctor himself, but they made a goof…read moreof the billing and were completely unwilling to budge afterwards. We called in ahead of time and gave them the insurance information. My wife needed her wisdom teeth removed. They told us our insurance covers that. Great. So my wife went in and got the procedure done. Everything seemed super. Then... we got the bill. It was something like $400 - $500!! I'm like... what? Called them up and they're like, yeah, your insurance doesn't cover extractions. I told them that we verified this beforehand and you told us that they do cover extractions. She admitted that she said that and said she was just wrong. I'm OK, so what are you going to do about it? She's like... well, nothing, you have to pay. I'm like listen, you told me the price of the procedure up front. There were no complications and no extra charges. You can't just change the price on me by like $400 and just expect me to pay. We talked to her, her manager, etc. etc. Nobody was willing to understand. At the least, I expected to pay a reduced amount. That was my thought. It was your mistake, but I'm a reasonable guy. If the insurance is not going to pay you anything, then maybe we can split the difference. Nothing... no cooperation at all. I didn't want to deal with collections and risk my credit, so I just paid it. However, I will never go back and I will tell people I know about what they did.

I am a retired dental hygienist of Nasif Dental and never wrote a review of the office as I felt…read morelike I was patting us on the back. However, now that I am retired, I will tell you my thoughts: I love this office. My husband recently received 2 new crowns and can't stop telling me how good they feel and fit, and he has a long history of dental care in several offices, before coming here. They are a dedicated, caring team in all areas: Doctor Nasif, Hygienists, Assistant and Business Office. Rosalyn, RDH

Dr. Charcut is very thorough and gentle. I had implant surgery and it was so smooth, and painless…read more Her assistant, Mitzi, who does perio cleanings, is also excellent. The staff is helpful and cheerful. I really like this office.

I was referred by my Dentist to Dr. Charchut due to some gum tissue loss that concerned my Dentist…read more From my first appointment on, I was extremely impressed by the thoroughness and friendliness of Dr. Charchut and her wonderful staff. I was ultimately a candidate for oral surgery. It could not have gone more smoothly, nor with better results! Very few people ever want to go to the dentist or periodontist, but after my experience during the last several weeks, I can unequivocally say that I would choose Dr. Charchut in a heartbeat if I had a need for similar treatment. My thanks do not just go to Dr. Charchut, but to her entire staff as well!

The office texted me multiple times in December for a cleaning and to get a mouthguard, to use my…read morebenefits up before the end of year. I scheduled. When I got my cleaning, I paid for the mouthguard. When I got my scans for the mouthguard, I was scheduled an appointment for pick up in January because that's the soonest that it would be available, and confirm that I was paid. When I checked out after picking up my mouthguard, I was told that I still owed. The claim was not put through until January because that's when I picked it up and the price increased by 160%. At no time when I made the appointments, checked out, paid for the mouthguard, or made the appointment for pick up, was I told that this would not be filed until January. I did discuss when I made the appointments that my insurance in 2026 was not as good and they cheered me on for making the appointment in December and paying in cash. Whether this was shady practices to get more money, or lack of training for those who schedule, sit reception/checkout, do the scans, those I interacted with multiple times, I don't know. They will not refund what I paid. So now I'm not only out that money, but the mouthguard. Be careful when they are soliciting appointments. Make sure they are charging your insurance timely and correctly.

$50,000. dollars for a complete mouthful of implants and now dr Shafer refuses to remove my plates…read morefrom my mouth to perform a yearly cleaning. Dr Shafer says this is no longer the protocol. He has done this for 2 years now and all of a sudden refuses to perform follow up care . Kinda nasty after my sister spending $ 50,000. dollars and he didn't even do the work. Dr Shafer sent me to Canton, Mi. and a completely different surgeon for ALL the teeth pulling and installing the titanium implants in my jaws. NOW, I UNDERSTAND WHY HE SENT ME TO SOMEONE ELSE BECAUSE DR SHAFER REALLY DOESN'T KNOW WHAT HE'S DOING WHEN IT COMES TO IMPLANTS AND NOW REFUSES TO FIGURE OUT HIS OWN SCREWUPS AND FIX THEM.!!! A dental malpractice lawyer has confirmed my worst fears because now they're not removable. PROTECT YOUR MOUTH from Dr Shafer. NO STARS FOR THIS DENTIST.

Dr. O is the best dentist I have ever been to. He is truly an artist for any kind of veneers,…read morefillings or other similar dental work you might need. Everything is done with care, precision and with the long-term in mind. Both my parents have veneers he did 20+ years ago that are going strong. My teeth that he sealed for me when I was about 12 (I'm in my early 30s now) have zero problems and all fillings he has done have lasted and never leaked. I'm so glad he has not retired!! Dr. O gets the highest recommendation from me! Wonderful for kids, too!

I come from a family scared of the dentist, now we all go to Dr. Oryszczak. The office is clean,…read morethe staff is very polite, compassionate, and perfessional. Doc very good at what he does and knowledge of his job. I highly recommend Dr. Oryszczak and staff

My mother goes to this location. She needed an emergency root canal. they called around and got her…read moreinto an office that day. Then she came back the following day to prepare for her crown. This Aspen Dental went above and beyond what they had to do to help her. Thank you Aspen dental on Saginaw street!

I just started going to Aspen Dental and I am very happy with the staff and Deidre. I highly…read morerecommend them, Vicki

I love Dr. Schmid! I first started seeing him because one day, at work, I chipped a tooth. I knew a…read moreco-worker's dad was a dentist, and since I didn't have a regular dentist at the time, I just called his office. (They got me in right away, too!) I've been seeing Dr. Schmid ever since :) My co-worker referred to her dad as the "painless dentist," and that's quite true! Dr. Schmid definitely has a heavy hand with the novocaine, which I appreciate. He's also very pleasant, as is his staff. The office itself is quite nice. I wish it was more conveniently located (it's out on the west side -- quite a ways from my house in Holt!) but definitely worth the drive.