Poor quality of work. Not very detailed oriented, which is key to doing good automotive work.read more

I took my '83 Mercedes in this local family-owned and run shop did a fantastic job. This place…read morecharges premium prices, but I, for one, don't mind paying for quality work. I would definitely come back here if I needed it (I live in Fairbanks, and I was in the Anchorage area for a long-recovery medical operation during these necessary fixes). Also, I would vouch for the quality of workmanship and general professionalism of this business overall. Finally, the family-run ambiance of this mechanic shop is always refreshing, as I'm personally used to American-corporatism, an experience I earned from recently spending at least ten years in the lower 48.

Have been a long time customer. Loved Barney's. Had a small issue, lack of communications on his…read morepart and all of a sudden my appointment was cancelled! It saddens me! But I cannot keep being put on hold and pushed off.

We took our car to Cliff Barney and gave him a large down payment of $10,000 to start the project…read more Cliff did not contact us regularly so we started asking for updates on progress at about the 6 month mark. We learned he had just recently moved the car into the back shop and we were able to meet with him and observed that at that point he had only disassembled the interior and cleaned out the trunk. My husband contacted him frequently asking for updates and was given one excuse after another why he wasn't further along or why he couldn't do the work and he would ask for more time. Eventually he stopped answering calls and text messages and would hide or not answer the door when my husband tried to contact him about the car. On one such occasion Cliff did not answer text messages or calls so my husband went to the shop and another "employee" let him in to look at the car. At this point Cliff had the car for a year and my husband verified that Cliff didn't get any further than the interior and trunk. My husband tried to contact Cliff several times to get the car and the money back, but Cliff refused to respond. We were eventually able to contact him by using a different phone number, and were able to get the car back, but he refused to refund any of the money stating that he no longer had it. He didn't seem at all bothered by the prospect of having a small claim filed against him which leads me to believe this is not the first time he has done this. We believe that once he spent our money elsewhere, he had no intention of completing the work on our car, and he basically stole our money.

Honest fair great work. Been using them since the late 90…read more It's hard to find a mechanic you can trust these are very honest trustworthy people.

amazing owner! i broke a bolt while repairing my truck. him and his crew were able to help me while…read morethey were closed to customers, finding the bolt and even let me borrow a drill bit to get the stuck one out! Recommending this place to all my friends and people in town!

A trustworthy shop with a great crew. I've taken my car there to get an oil change a few times and…read moreit's now my go to place. I've had other repair work done on my Jeep Patriot, and they were great with scheduling and charged me much less than competitors. They also have the cutest shop dog to keep you company while you wait!

We were traveling in Alaska and had an intermittent check engine light. I called Peak Automotive…read moreto ask if they would run a quick diagnostic test to see if there were any problems. They said "come on by". Upon arrival Randal quickly attended to the test and put our fears to rest. These folks could not possibly be any nicer or competent!

My truck was towed in on a Friday after talking with a man named Nick who sent what seemed to be a…read morefair estimate at the time. Nick later told me that I didn't need an alternator replaced but instead a new battery. He then sent a new estimate which was even more than the previous one. I felt like I was being taken advantage of and told him not to do any further work. I then asked what I owed at that time. He said that they changed out the battery and it was $400. They charged me $400 to swap my car battery...that to me is outrageous !!!!

I had an electrical issue with my vehicle so I bought it to them, they diagnosed it and said it was…read morethe battery and tune up.after paying $300 2 months later the issue came back.. I went back, because I was under the impression they would gurantee their work, since its the same issue they said they repaired. My main complaint was, instead of trying to see what the problem may have been. Or to see maybe its something they may had missed. The gentleman started to quote me 100 dollars an hour for all the issues, to a total of 300. So after failing to identify my issue that my car was in the first place. I basically paying for them to troubleshoot my car..i could understand labor or parts...but additional inspection when you failed the first time. If this is normal than ill be wrong, but I'm just speaking my experience.

Highly recommend these guys! Scott and Erica are great to work with. Got my 6.7 running better than…read moreit ever has. Very reasonable prices and top-notch work!

I had three repairs done by Master Auto. All were timely, done well, and a great value. I take all…read moremy cars here now! These guys rock! They fixed an issue the Chevy dealership caused in my Sonic, that nobody could figure out. Well, except Master Auto. They figured out the car was filled with the incorrect brake fluid, promptly diagnosed and fixed the issue.

Took my trick in for a window regulator replacement. Left with tons of electrical issues after shit…read moreservice. They don't give a shit about your time or your money. Take your truck elsewhere if you want a good job done. The owner was telling me about his mechanics divorce drama and how it was effecting his work . Making up excuses .. blah blah blah. I called 3 times during the week before and left Voicemails trying to make sure it's still on before making a 4 hour drive.. they told me THE DAY OF that they forgot to order the parts entirely.. this guy straight lied to me over the phone , bullshitting Elle the entire time. They'll say what they need to take you for a ride. Wasted over ten hours of my time that's valuable as hell these days as I work about 70 hours a week ...... 4 hours away.. the owner could care less about helping customers or being an honest honorable person. Looking for a sketchy shop. Come here and get lied to

It was difficult finding their shop but other than that these guys were great! Recommendedread more

Awesome and great price! Service is excellent and timely! Got right in and saved me about $1500read more