Poor quality of work. Not very detailed oriented, which is key to doing good automotive work.read more

I took my '83 Mercedes in this local family-owned and run shop did a fantastic job. This place…read morecharges premium prices, but I, for one, don't mind paying for quality work. I would definitely come back here if I needed it (I live in Fairbanks, and I was in the Anchorage area for a long-recovery medical operation during these necessary fixes). Also, I would vouch for the quality of workmanship and general professionalism of this business overall. Finally, the family-run ambiance of this mechanic shop is always refreshing, as I'm personally used to American-corporatism, an experience I earned from recently spending at least ten years in the lower 48.

I have had Clifford do tough jobs I couldn't do on my own. His rates are reasonable and his work…read morehas always been excellent and reliably done. Best shop around! 5 stars.

My experience was not a pleasant one. I tried to be patient as Mr. Barney claimed that he was…read moreoverwhelmed with projects. He always seemed to have a fire to but out. What confused me was that my fire ever moved up the schedule. As I pressed for results, he became rude or unresponsive. If you look at the other one star review, that is exactly my experience. I will not return under any circumstances.

amazing owner! i broke a bolt while repairing my truck. him and his crew were able to help me while…read morethey were closed to customers, finding the bolt and even let me borrow a drill bit to get the stuck one out! Recommending this place to all my friends and people in town!

It's difficult to know where to take your vehicle and who to trust. I've been going here for years…read moreand each time I'm impressed. They are honest and more than fair. I have asked them about certain repairs and they will give me honest answers as to whether or not I need to invest in the repair. They treat my vehicle like I would imagine they treat their own. It's a great business and kind people.

We were traveling in Alaska and had an intermittent check engine light. I called Peak Automotive…read moreto ask if they would run a quick diagnostic test to see if there were any problems. They said "come on by". Upon arrival Randal quickly attended to the test and put our fears to rest. These folks could not possibly be any nicer or competent!

A trustworthy shop with a great crew. I've taken my car there to get an oil change a few times and…read moreit's now my go to place. I've had other repair work done on my Jeep Patriot, and they were great with scheduling and charged me much less than competitors. They also have the cutest shop dog to keep you company while you wait!

My truck was towed in on a Friday after talking with a man named Nick who sent what seemed to be a…read morefair estimate at the time. Nick later told me that I didn't need an alternator replaced but instead a new battery. He then sent a new estimate which was even more than the previous one. I felt like I was being taken advantage of and told him not to do any further work. I then asked what I owed at that time. He said that they changed out the battery and it was $400. They charged me $400 to swap my car battery...that to me is outrageous !!!!

I brought my van up from the lower 48, then a ticking started in my motor. They allowed me to drop…read moreit off and diagnosed it that day. Because everybody is so backed up on scheduling for services, I had to leave my van while I was in the lower 48 to get it fixed, but I was able to communicate via text or phone call with Zach and the process was fairly seamless. They fixed the issue, diagnosed another one, and was able to fix that in the same timeframe. Overall, would recommend! Love the after hours pick up option, too.

Highly recommend these guys! Scott and Erica are great to work with. Got my 6.7 running better than…read moreit ever has. Very reasonable prices and top-notch work!

If you go to Master Auto all you're going to get is empty pockets, they are charging $170 an hour…read morewhich they don't tell you when you drop off your vehicle by the way, I went in there to have three things done one of them being somewhat major my tea case needed split and a weak fixed. I told them it was because of a pinhole rubbing problem inside the t case that happens underneath the pump I told them exactly where it was going to be what the problem was everything the other two things were simply take a court of ATF out of my transmission and put a quart of Lucas oil stabilizer back in, and change my spark plugs and wires. When I dropped off my truck it had three quarters of a tank of gas, and I left them for 12 packs of soda for doing the complete job as a thank you now 2 Days later I get a call saying there's a hole in your TKS and there's nothing we can do about it, and do you realize how thick that Lucas oil stabilizer is his exact words were I am not going to sit here and watch it drain down the tube for 3 hours those were his exact words I'm sure he would have charged me for those 3 hours of sitting around too, so he denied to do that after accepting the job.. FYI you put the Lucas oil stuff next to something warm like in an engine bay and in 10 minutes, guess what it pours out just fine. They then told me I could come and pick up my truck it was ready to go and they had changed the spark plugs and wires. I got down there and he charged me just under $400 and in the end all that $400 got me was a plug in wire change out.. they put down 2.5 hours of Labor time just for the spark plugs and wires, and my truck went from three quarters of tank of gas to a quarter a tank of gas.. so what you guys do use my truck to run to the parts store all day? At $170 an hour none of this should have been an issue none of this should have taken place and I should have been able to go in pay what I was supposed to pay which would have been around 1,200 bucks and drive my truck home happy. Don't come to these guys unless you just need an oil change, battery change, oh and I guess we won't forget about spark plugs hahaha

I had three repairs done by Master Auto. All were timely, done well, and a great value. I take all…read moremy cars here now! These guys rock! They fixed an issue the Chevy dealership caused in my Sonic, that nobody could figure out. Well, except Master Auto. They figured out the car was filled with the incorrect brake fluid, promptly diagnosed and fixed the issue.

It was difficult finding their shop but other than that these guys were great! Recommendedread more

Awesome and great price! Service is excellent and timely! Got right in and saved me about $1500read more