The customer service is excellent. We have bought numerous pieces and all are beautiful.read more

I got a mixed bag at Homsy, unlike what seems other reviewers have said. I bought earrings and a…read morebracelet from here. No issue with the earrings, but the bracelet I bought just kept breaking. I had asked when I was considering buying it, whether I could wear it every day and sleep in it. I was given a confident 'yes'. But then when the bracelet broke and I brought it in to be fixed, suddenly it was 'not an every day bracelet'. The only reason this isn't a 1-star review is the earrings and the fact that they (tried to, as it broke multiple more times) fixed my bracelet free of charge. I will not be purchasing any other jewelry here, and I am not selling my bracelet back to Homsy. I will be taking my business elsewhere.

I came in to get a new battery for my grandfather's watch and had an outstanding experience with…read moreCarson, the owner. From the moment I walked in, he was kind, approachable, and clearly passionate about what he does. Not only did he replace the battery quickly, but he also explained every step of the process as he worked--what he was doing, why it mattered, and even the specific battery type he uses and the reason behind it. That level of transparency is rare, especially in an industry where many places try to upsell you on things you don't need. Instead, Carson made sure I understood exactly what was happening, which gave me total confidence in his work. It's refreshing to see someone combine technical expertise with genuine customer care. You can tell he values honesty, craftsmanship, and people's time. I walked out not just with a working watch, but with the peace of mind that I had gone to the right place. If you want top-notch service from someone who really knows their craft and treats you like a valued customer, Carson is the one to see. Highly recommended!

Amazing service and was able to adjust my watch links and jewelry at a very reasonable cost! Would…read moreabsolutely recommend going to Inner Harbor.

Girl helping out was so rude and starring the whole time . Gorjana is wayyyyy better !! Girl if you…read morehate your job leave I'm sure other places would be happy to take you

I love this place! They have beautiful jewelry and great customer service…read more I got this idea in my head that I needed to get some gold jewelry after a friend told me gold looked nice with my skin tone. I was on a mission to get a necklace and earrings that would go together nicely and go with basically everything. I changed my mind and did returns and exchanges a few times. They were so kind and patient with me! I ended up with two necklaces that layer well,plus some hoops with hoop charms, and I LOVE it all! I don't know if "mejuri" is just a name or a word that means something in another language, but if it does mean something, I am thinking it must mean "patience!" Another nice thing about the store is that they have jewelry at lots of different price points. The comment from the manager refers to a previous review I posted while the store was temporarily closed for maintenance. t's nice that they have a mix of jewelry different price points. It all is very pretty and understated.

Extremely satisfied! Beautiful location…read more Distinctive variety, expert staff, stunning products. Love shopping in seaport, will definitely be returning.

Literally the worst experience I've ever had buying ANYTHING. That's huge coming from me. The worst…read morequality and even worse customer service If you want quality jewelry that is going to last don't shop here. It's overpriced and terrible. You've been warned. Shop elsewhere.

I had visited a couple of more mainstream places before going to BRAG and meeting with Ani, the…read moreexperience itself was worth going. They truly care about the personalization of the ring, aren't afraid to let you know what makes sense and what might not, not to mention the ring itself coming out gorgeous! Thank you again, Ani and BRAG.

My fiancée and I greatly enjoyed working with BRAG on our customized engagement ring. Ani is very…read morehelpful with her knowledge and creativity in designing the ring, and the whole BRAG team works efficiently to deliver the model and ring on time. We are extremely happy with how the ring turned out and highly recommend BRAG for their professionalism and reliability!

Purchased an engagement ring here. Ali and Hagop were great to work with -- very friendly and…read moreexperts in their craft. The ring came out FANTASTIC! I love it, my fiancé loves wearing and staring at it, and strangers love to compliment it. I'd call that a success, well done Bostonian :).

Another amazing experience at Bostonian Jewelers!!…read more My grandmother passed away and left me a beautiful diamond ring (her mother's emerald ring she had put inside a band with trillion diamonds). I brought it here to get resized and an updated appraisal. Once there, Ali talked me through ways to improve how the center diamond was set in the ring. We worked together and came up with a personalized frame and chose to add some side baguette diamonds to make the appearance of the center stone look bigger than it is. After a lot of back and forth, we came up with the perfect vision for the ring. Ali, Hagop and their whole team worked so hard in bringing my vision to life. I wanted to keep the integrity of my grandmother's ring while enhancing it slightly. I can't say enough good things about all of them. Trust them with your family heirlooms. They will exceed your expectations, as they did for me! I could not be happier! So not only is my great-grandmothers emerald diamond more secure in there but the way they were able to enhance it and make the ring look more like a complete ring amazes me!

They are quite negotiable so that helps. Honesty is out the window because of all the markups. I…read morethink you need to sell used cars somewhere in the past before you can work there though.

Me and my girl walking in the Downtown area window shopping and we stumbled into the Jewelry store…read more I was looking at some jewelry I can add to the engagement rings lol. But, they had a bunch of nice items of all jewelry here. First timers at Joseph Gann, and I was impressed with everything here. WOnt say what I purchased, but its all in good hands. Nice people here, and the service was good too.

The staff were very attentive and friendly, an absolute delight to work with. It was the best…read morecustomer service experience!

I had a ball going into a little words project store in Boston near the Seaport area. It was cute…read moreseeing all the different bracelets and the new Collabs and how you can set up a session to make your own jewelry. This would be a great girls night event surface I had was pretty great. They were helpful on finding my size and even helpful for picking out a price that would fit me.

Went here for a private permanent jewelry party at this cute location in the Seaport. Nice…read moreselection of chains, charms and other non-permanent jewelry. I chose a thicker chain since the first 2 times I did this, my chains were super fine and they got snagged and fell off at some point never to be see again. I also chose a little black rhinestone heart to complete the look. Very happy with my selection. This is a fun activity to do for bridal parties or just a fun girls night out. They allow you to bring in your own snacks and drinks to make the party complete.

I had a great appointment at BD to get permanent jewelry! When I came in for my appointment, the…read morejewelry selection was right up front so it was easy to decide what I wanted and see the pricing laid out. They have a lot of chain options & charm options, with price points that are a good range of affordable luxury. The installation was easy & quick, I got an anklet and they had me sit on the high chair with my foot up on the table. My jewelry installer was very nice, fast, and double checked her work to make sure it would lay properly and fit the way I wanted. I'll definitely be back for another piece of permanent jewelry!

I walked by this boutique at a time when they were closed. When I asked the owner when they were…read moreopen and if they had a certain kind of scarf, she let me in to look even though they were closed. They had a great selection of cozy winter scarves, and also a really good holiday gift selection. I thought the owner was super nice (I mean, she let me in, when they were closed!) and personable. I'll definitely stop in again

One of my favorite boutiques in the neighborhood. I love my purchase from the shop and can't wait…read moreto visit the store again! Superb service and quality product.