We came here today because my husband needed an xray. We made an appt for 9am but when we got…read morethere, only one person was in front of us. The receptionists were very friendly and helpful. The doctor was thorough and very kind. The place was spotless. I would highly recommend this UC

From the owner: AFC Roosevelt Mall goes beyond broken bones, offering everything from flu shots to physicals. We're…read morededicated to quality care and patient satisfaction so that you can live life uninterrupted. Our center is staffed by physicians, nurse practitioners & physician assistants and we offer extended weekday hours. We're also open on the weekend. There's no need to make an appointment; walk-ins are always welcome. A visit to AFC Roosevelt Mall is only a fraction of an emergency room trip cost, making it the smart alternative to the ER in non-life-threatening situations.

I came here for x-rays after seeing my family doctor. I didn't need an appointment and was seen…read morewithin 10-15 mins. The facility is clean and very nice. The radiology department wasn't hard to find at all despite the winding hallways. The radiology staff is wonderful and very helpful. The x-ray tech had me in and out in under 10 mins and was very thorough with what I needed done. The parking lot is in the back off of Frankford Ave. The easiest way to get to it for me was to turn onto Rhawn and go through the parking lot at the bank next door. There is a chain link fence with an opening into the Einstein's parking lot. I will definitely be using this Einstein location again in the future.

This review is specifically of one of your phlebotomy techs at Jeanes campus after 12pm- Elca- who…read moreI had the pleasure of working with today when I was in for lab work. Elca was thorough, organized, asked me questions about my insurance to confirm information and was a great stick. She was pleasant, she was quick. This department is not always as efficient as I frequently have blood work done here and there are often long waits, lulls in taking patients back and slow and poor sticks. that was not the case with Elca. She and the young lady working the window today were very helpful and efficient.

This is my review of the ER @ Jeanes I Went to the ER…read moreFebruary 17, 2026 complaining of lightheadedness and chest pains. After triage, I was sent to a room in the ER at about 1:30 PM. I was seen by a doctor and tended to by a nurse. Approximately three hours later after waiting in that room, I was told that I needed to stay overnight for observation. I had some questions about things that need to be done in my home if, I would get my meds and if I could get some food. I was reassured twice by the doctor and the nurse that I would be getting something to eat & my meds. I wasn't taken up to the observation room until 8:30 PM. At no point between the time arrived and that time was I offered any water any type of snack etc. The nurse attending to me in the observation room told me he thought he might have some meatloaf or turkey. I told him I don't want the meatloaf maybe the turkey, then he said I don't think you really want it. I'm guessing it wasn't fresh. Wasn't until around 8 o'clock the next morning that I was actually bought some food making it 24 hours since I had any food in me. The hospitalist Dr.Lacombe came to see me shortly there after. She wrongly stated that I was taking metoprolol for anxiety, which I wasn't. She said I would have to contact my PCP to get a new anxiety medication and then I should stop the metoprolol immediately and double up on the lisinopril. My PCP, Dr. Charles Wasserman confirmed that. I have tried to get that wrong information regarding my discharge notes to be corrected. I have spoken to Amy in Jeanes Advocacy who referred me to write a letter to Nora Mcann, which I did, but I haven't heard anything back yet.

I've been a loyal patient at ReFocus Eye Health since their original location, and I'm thrilled…read morewith the move to their new Grant Avenue space. All the staff members here are genuinely kind and attentive, which sets the tone for a positive experience from the moment you walk in. PARKING The parking situation at this new location is a massive upgrade from their previous spot--it was nearly impossible to find a space back then. Now, there are consistently open parking spots available, which makes visits so much easier. The one caveat is that the entrance requires making a U-turn onto Grant Avenue, which can be tricky given how busy that street is. It's a minor inconvenience, but the abundance of parking more than makes up for it. OFFICE/ATMOSPHERE The waiting rooms throughout the building are quite small, which becomes apparent at times. I've visited in January, November, and April, and the office frequently ran out of chairs. The wait times themselves are reasonable, but the limited seating can make waits feel a bit uncomfortable. This is definitely something they could improve on. DOCTOR INFO I've been seeing Dr. Bano for about 3-4 years now, and she's exceptional. My sister actually introduced me to her, and we're both big fans. What really sets Dr. Bano apart is her genuine commitment to finding what works best for you. She was the first doctor to properly fit me for contacts after years of visits to other offices where I was just told to stick with my old prescription. When my contacts started feeling uncomfortable in the last year. Dr. Bano took the time to refit me properly. It wasn't just about grabbing the first option; she worked through the process with me, even when my initial reaction to her first choice wasn't positive. She respected that as the patient, I know what feels right in my own eyes, and she was willing to adjust until we got it right. That level of care and attentiveness is rare, and it's why I keep coming back. BUYING EYEGLASSES HERE While shopping around at ReFocus, I had an excellent experience with their eyeglasses specialist. He has a real talent for styling and great communication skills. When I tried on frames he recommended, styles I never would have chosen myself, I felt an immediate boost in confidence. His eye for what works is genuinely impressive. However, I cannot recommend purchasing glasses here. The pricing is significantly marked up beyond industry standards. The Sophia Loren M317 frames cost $90 from the manufacturer, but ReFocus was charging $219 just for the frames. A whopping $550 for the frames and lenses combined. I found the exact same frames online for $183 total. $90 for the frames and another $90 that covered the prescription, thinner lenses, and the company's profit. They even came with a gorgeous collapsible leather case and all the eyeglasses accessories you could imagine. I also purchased a similar pair from another online retailer for just $40 with every upgrade imaginable: blue light filtering, impact resistance, thinner lenses, & fashion tint. For context on the pricing: The industry standard is a 40-60% profit margin. ReFocus is operating at 201% profit (I did the math), which is absolutely excessive. As someone without health insurance coverage for glasses, this is genuinely a rip-off. My advice: visit ReFocus to see how frames look on you in person and get the names of styles you love. Use that information to shop online, where you'll find dramatically better prices. CONCLUSION ReFocus Eye Health deserves credit for their caring staff and Dr. Bano's exceptional patient-centered approach to eye care. The new location offers superior parking, and the office atmosphere is pleasant despite the seating limitations. If you're looking for quality eye exams and expert medical care, this is a great choice. Just be sure to handle your eyeglasses purchases elsewhere, the frames and lenses are simply priced too high here to justify buying them. You shouldn't have to go broke for eye health or a good pair of glasses!

First time appointment with Dr Martinez was great. She is a highly qualified ophthalmologist.read more

Make an appointment and watch 15 people go in and out getting serviced while you sit and Rot…read more Theres no logic in the way they move patients forward to be seen. IF * you hit the lottery and nobody is there when you arrive then your fine. Otherwise there is zero honor in appointments. The front desk simply says "we have 12 people in front if you" 1hr+ after your appointment time. Why allow appointments? This place preys on the blood of non-English speaking patients that they can take advantage of... Go elsewhere, respect yourself.

I was charged $75 to stay in a room for 25 minutes while I had a fever of 102°F, only for them to…read moretell me to go to the hospital. I felt completely scammed. It seemed like $75 for nothing, just to wait in a room for 25 minutes. I came home feeling worse and had a fever. The customer service was poor; they should have informed me that they couldn't help from the beginning.

Would not come here again. If I can give them a 0 I can. The waiting time is insane. I paid out of…read moremy own pocket and was there for mad hours! 10am - 2pm ! That's insane.

the service sucks and is slow they have people waiting hours for no reason they just sit around on…read morethey're phones

They were great, they made me feel very welcomed and calm, they definitely explained everything…read morevery well to calm my nerves definitely would recommend

I came here yesterday to get the implant for birth control, and the service was absolutely great…read morethey were supporting. They made sure I understood the procedure. They were also super nice to me. It was a quick process and everyone was super polite and patient. It was actually a very good service from everyone that works there I had also made a phone call to make sure my appointment was in the system since I made an online appointment thru PPDirect . I was hesitant because of the other reviews but decided to come anyways and the other reviews I've seen on this place are very wrong to the experience I had since I was treated so nicely by all of the staff, even the guy who picked up the phone when I called was super nice to me. It was efficient and just a top tier service. And just to add more to this, I asked for someone to hold my had during the insertion of the implant and I must say that was an a professional level hand holding, and also I didn't not need to hold her hand because the insertion was very painless I didn't even notice when they were done. (They gave me and ice pad to take home and use) Don't be scared to come here because they are super nice, gentle and caring.

Normally this place is good but it depends what doctor you get. My daughter was told she can only…read moreget one symptom checked but went in for multiple. we ended up having to go to the ER because the "doctor" told her to choose one test over the other Because she wouldn't do both. She ended having pneumonia which could have been diagnosed here but she failed to do her job. this was the worst care we have ever received.

Was sick and out of work for three days. Needed a dr. note to return. My family doc was booked, so…read moreI decided to go here, as my doc is affiliated w/ TU. Arrived @ 10.40 and was told there are only two doctors and would be a 90 minute wait. Did not have to stay, could return, and would be called if it would be sooner. Came back in 90 minutes and waited another 1/2 hour to be seen. I was seen by Dr. Baron. My blood pressure was up to 160/100, and, she was concerned, because it was high also at my last doctor visit. Diagnosis was sinusitis, but I only had two of the symptoms She prescribed Flonase and an antibiotic. She knew about my anxiety and high blood pressure issues. I asked her if Flonase had any side effects that would aggravate these problems, and was reassured it wouldn't. Sitting here today with terrible anxiety that my meds can barely control. Initially I was not going to get the Flonase script filled, but had such severe headaches and congestion I was desperate.I cannot tolerate otc decongestants. Did not know much about corticosteroids, but anxiety was NOT listed as a common side effect. Wasn't until this morning when I googled it and voila! I'm screwed. I know doctors can make mistakes, but she should have known this. Lesson here; doctors do not know everything. Sometimes you need to go with your gut reaction, you know your body best. You need to do your own research before you take any meds. The place itself was not bad. The front desk girl & other employees were pleasant and helpful. Should have more doctors during peak cold/ flu season. Dr Baron however should have known better.