I'm not a fan of car shopping. The whole process isn't really something I'd call fun or enjoyable…read more Most of us likely feel the same way, I'm sure! I've had to do it twice in the last year and a half and both times I went through Strathmore Motor Products and they've been absolutely awesome. The first time, I treated myself to a new Equinox and team made sure that the process was as seamless as possible. Unfortunately, it was stolen. Seems a common story lately, doesn't it? Sigh. So, I went back to see what they could do for me. From discussing options, to finance to working with insurance and transition to a new vehicle, Strathmore Motor Products have gone above and beyond. Their customer service is absolutely phenomenal and have helped me immensely. You don't get that type of service or customer care in the city. Chris, Clarence and Mike have been so good to me. If you're looking for a vehicle, consider taking a drive out to Strathmore. They will put you into a vehicle you'll love and it will be a great experience. Go see them. Really. Do it!

OK so first time I have given a 5 and given it for car dealership. I hate looking for vehicles,…read more the trying to get info the salesman looking over your shoulder, the haggling.... Everything. I have been looking for a few months to dealerships, used car places, kiji... Etc etc frustrating I can honestly say my buying experience great and will be back for my other vehicles service and to have a coffee with them.

My Daughter is a single mother took her vehicle in for Recall and an oil change. Then said she…read moreneeded a wheel alignment. She called her dad and he said no you don't, tires cupping, vehicle pulling She said no. He said no Take it to Bob at fountain tire they will check it. She did. And it did not need an alignment Crooks.

Say anything to get a sale..all lies. Sold us a truck and said it would be able to easily pull a…read more6500lb trailer... Couldn't. They also conned us into buying an extended warranty by saying if we never used it we would get some money back... lie. I had some repairs that could have been completed out of warranty but they were cheap so I paid out of pocket to still get the $900 back from the unused warranty... Lie. I asked to speak to a manager about it 3 times, took my name / number and never called me back.

yup I got charged 75$ for 25 mind. the most I have ever pay is 35$ and the brushes didn't work…read moreright and lost lots of time and the staff and very unhelpful.

We used the dog wash at this car wash. I would love to use this again as it was easy to use, but I…read moredon't think I could bear the smell of that room ever again. The horrid smell of wet dog. If they would only clean it once in a while.

I recently used this service to ship my car from Vancouver to Ottawa. It was my first time doing…read moresomething like this, so I researched and received quotes from similar companies who also did car shipment. Most were by train, and their quotes were about $300-500 less, but the thing about transportation by train is they won't allow you to store anything in the car during shipment, other than car seats and tires. Since I had other belongings to transport, this would save me money and time overall (as well as convenience). The quote I received was honoured, I paid just under $2100. They allow 150 lbs of items in the car, which is plenty (I weighed everything). You can't put anything in the front seats and there has to be enough room for the front seats to be pushed all the way back as well. This was not an issue for me because I have a hatchback with plenty of storage space, but I see how this could be difficult to maximize if you had a sedan or coupe. You have to ask for this, but I was able to pay them half prior to drop off and the second half of the payment a day or two prior to expected delivery. I chose e-transfer to avoid the additional fee for payments by credit card. They estimated that it would take 7-14 days to arrive, which was fine, because I had kind of put off this until last minute. They ended up taking only 7 days, which worked perfectly for me. Drop off was in Richmond. One thing is that they wanted my car to be dropped off by Wednesday, but they did not end up picking up the car until Friday. I wish they had given a better estimate of when they'd require my car, so I could use my car for 2 more days and not have to rush to pack everything. But I get that shipment schedules don't always go as planned, and they wanted the car ready for pickup when they got there. Note that if you want a residential delivery, there is a $200 extra surcharge. You will have to coordinate somewhere in the city (a commercial location) for drop off in Ottawa, because they don't have a terminal there. Prior to booking, I did most of the correspondence via email. Kim responded quickly, answering all my questions. I found that after I had paid half, booked, I would get a less timely response to emails, or none at all. When I called during regular business hours, selecting various options, it went to voicemail. This was after I had fully paid. It was like when they needed me to pay, they'd reach out right away, but after that, it felt like my emails were less important. Also, once I was called "Samantha" in the email which was confusing. However, wasn't a big deal because I got the information in the end. Otherwise, overall, I would recommend this service. I'm very happy with the speed they delivered my car. Not only did they get my car over faster than a train would have, I was also able to move all my belongings as well. I'd definitely use their service again.

I used them to ship my Jaguar from Winnipeg to Vancouver. They took my money and they took my car…read moreand my car is 2 weeks late. They don't answer the phone or respond to phone messages or emails for over 2 weeks now. Nothing. I don't even know if they're still in business. I'll be calling police on Friday. I DO NOT RECOMMEND THIS COMPANY

Thank you Brad and his team at Dodge Chrysler who helped me purchase my van remotely with ease. The…read moresmall town good natured staff helped me with any questions and inquiries and I left feeling like I made there day as much as they mine!! It was my first time qualifying solely for a vehicle and I have nothing but praise for them.

Drumheller Chrysler stands behind the products they sell 100%! I had a very pleasant experience…read moremaking a deal on a used truck and got a great price. The truck I bought didn't have any factory warranty left and I didn't purchase any. After a couple months I had issues with the transmission. I brought it back to Drumheller Chrysler and they found a couple problems inside the transmission. Instead of fixing just what needed to be, the owner Armand stepped up and had his team do a full rebuild on my transmission at no charge! They even cleaned my truck and Armand met me at the dealership on a holiday so I could pick up my truck. Best customer service experience at a dealership by far.