I traded in my truck for a brand new Civic Sport. I told them my needs and they made it happen…read more Both the salesman and the sales manager made my experience with WR Honda amazing and hassle free. I would highly recommend buying your next vehicle there. Definitely 5 stars. Ian Paul

BEWARE!! THE WORST DEALERSHIP EVER STAY AWA... very rude unprofessional sales managers the worst…read moreplace to ever buy a car very very rude people bad attitudes, aggressive behavior, and they don't care about nothing about making the buck

Avoid this delearship at all cost!…read more I just bought a 2024 Equinox EV last week. I wish I would have not gone to this delearship. A lot of things. First, the low ball trade in. The sales General manager, Patrick, priced my trade in at $11k. Though I had managed to get it to $13k. But now, they sold it $20k in less than two weeks. So, imagine, from their low ball pricing of 11k then selling it to 20k. That's a greedy of at least 80% profit! Avoid this dealership especially when you have trade in. Secondly, this was my 9th car purchased and this is the worst delivery by far. I got the 2024 Equinox EV and it was 120 days on the market from another dealership lot. So, imagine how dirty it was. Barnes Wheaton did not even bother to wash it. No prep. Just vacuum. It was nighttime already when we got it. Driving back home was raining and I can barely see through my winshield, even with my full wiper swing. It's just so damn dirty. If they washed it at least it cleared up that window. When we arrived home, I inspected the car and the body, especially the hood an roof were so rough and lots of contaminants like white stuff. Third is dealing with this reprensentative Kyle. During the process, he's so responses pronptly to my inquires. Right before we drove off that night, he told me that if I have any concerns do not hesitate to contact him. Well. guess what. He's not responding anymore. Lastly, they charge me two $595 administration fee! Greediness to the max! Scammer! I have concern with the paint on the hood. There is this one spot as big as loonie that I could not removed. I clayed it but no success. It looks like a paint issue. I do not recommend this dealership. Next time, I would rather look somewhere else.

I have been to a lot of dealerships but 0 rating for these guys. Financing department is super…read morerude. They need to hire better financing people. Be careful if you want to lease or finance coz their stories don't match LOL. Don't sign anything coz they will add a lot of hidden charges. Personal suggestion don't give them any deposit. Yup a lot of surprises and thanks for the wonderful experience lol

My RAV4 had an issue and Michael Beck at the service Dept was very professional and approachable…read moreand was able to resolve my issue and also explained to me why i had a problem i have also dealt with him for my regular service and he is quite good Thank -You

went in to look at a rav4 to buy there was one in the show…read moreroom, I opened the door to look at the layout of the dash a salesman, Asian with grey hair came over And kicked me out, said it was sold, then locked door behind me was planning to pay cash on a new vehicle, but how rude I was treated, screw you peace arch Toyota

We had a fantastic experience working with Scott on our purchase. He went above and beyond for us…read moreand was transparent every step of the way. The rest of the staff were great as well. Excellent customer service!

The dealership appears to specialize in clean and unique vehicles, and their inventory is certainly…read moreworth a look. Unfortunately, my experience with the staff was disappointing. I found them to be somewhat unfriendly and evasive when asked questions about certain vehicles. I left feeling as though I did not receive clear answers to my questions, and some of my concerns were not adequately addressed. While the vehicles may be appealing, I would recommend that buyers ask plenty of questions and conduct their own due diligence, especially if they encounter the same lack of transparency and approachability that I experienced. Best of luck

Stand back. Be amazed. CWL is a used car lot that sparkles and exudes "cool" - even though the shop…read moreis surrounded at this time by massive construction equipment, staff is good-natured and welcoming. My son, who lives in middle Canada, sent me here to test drive a vehicle he was considering buying. Howard Karras, the laid-back sales guy, thankfully was patient as I reviewed the full page checklist sent to me by Number 1 Son. He could have rolled his eyes and done the fake reassuring little woman number. He didn't. Which is why CWL gets a five-star review and I can heartily recommend them when you are searching for that perfect Mercedes or Porsche or other luxury car. Plus he recommended a great ding remover for those pesky stone dimples on my ride. Go now! Buy your dream Porsche!

I have taken my car to these guys for the last 2 years and the service has been great…read more They are very professional.

Hello, I went to Surrey from Calgary to buy a vehicle from…read moreOcean Park Ford Sales Ltd. on Jul 15 2025. Before i arrive i asked the sales person Amit Aneja many times about if the AC working good or not. He said it works perfectly. When i arrive to the dealership, i realized the rear AC fans are not blowing cold air. I showed this to Amit, and he confirmed that AC is not working properly. They took the vehicle for inspection and after roughly 3 hours, they said the AC refrigerant gas was not enough, so they added more gas. But even after this repair, AC wasnt working well. I showed to Amit, and he admitted again. He confirmed that its not working well, still blowing hot air. So Amit and his sales manager told me that i can go to any Ford dealership in Calgary, get it fixed and they will cover the cost. They said many times that its all good and they are in the business for so many year. I trusted them but at the same time i wanted to have a written proof just in case. So they wrote it on paper, signed and attached their business card on it. I went to Universal Ford Calgary to get the AC fixed. They fixed it and the invoice was $2.709,16. When i asked for reimbursement the salesperson Amit from Ocean Park Ford first refused to pay the total amount. He said he is not sure, he is not the authority to decide etc. and argued with me on the phone. He hung up the phone on me while i am asking for whats promised to me. I called him 9 times right after he hung up, not answered my calls. Then next day he texted me and offered me $1.723.04 not the full amount. I already filed a civil claim at Alberta Court of Justice and I am writing this e-mail to you to seek my legal rights. These types of businesses should not be able to do business by deceiving people. I would be very grateful if you could help me find out where to apply to have their licenses revoked.

I highly recommend this place as they made everything super fast and easy and were very receptive…read moreto all my questions. I spoke with Gurlal and he was super nice and went above and beyond to make sure that I had everything I needed. We noticed a few things that needed to be touched up with my vehicle and they went above and beyond to make sure I had everything fixed. They even offer coffee and water while waiting and have a very nice waiting area. I got into a car accident so I needed to transfer my old insurance to the new car and they made that process super fast and easy as well. We had a bit of a miscommunication about the dates I would be coming but they quickly fixed that and were very accommodating. I highly recommend going here as they made my experience a very enjoyable experience.

AVOID BASANT MOTORS AND SHOP ELSEWHERE…read more We purchased a 2018 Black Nissan Pathfinder (VIN 5N1DR2MMXJC667699) from Basant Motors, only to discover it had a blown engine. Do not buy this vehicle as it is still on the lot. Dealers have a legal responsibility to disclose major system failures (engine, transmission, A/C, electrical, etc.), but Basant failed to do so. The issues began immediately and weeks later we found out the vehicle required a completely new engine. Lack of transparency: Either Basant didn't inspect the vehicle properly or knowingly sold it with significant issues. There were yellow markings, on several of the engine parts, suggesting prior repairs. The sales rep told us this is what they do as part of the vehicle inspection. Yet no other vehicles had these markings. A third-party mechanic explained to us that this is an industry trick when they reassemble the engine to engine it is reassembled properly. Refusal to refund: When we requested a refund, Basant refused. After lengthy discussions, they offered to find us a replacement vehicle at a "significant discount" but repeatedly tried upselling us on luxury options well beyond our budget. Delay tactics: Over two months, they made excuses, had us come in to view vehicles that weren't on the lot, and delayed resolution. When they finally claimed the Pathfinder was repaired, they failed to provide details about the replacement engine's origin. This lack of transparency destroyed our confidence in their workmanship. We consulted a lawyer, but since Basant Motors had repaired the engine, we no longer had legal grounds to pursue a case. It felt like they deliberately delayed and made excuses to prevent us from purchasing a different vehicle until the repairs were completed. In the end, we chose to buy a a different vehicle from them because they refused to provide any details about the replacement engine in the Pathfinder or give us a refund. Things I learnt the hard way: 1. Always get a third-party mechanic inspection before purchasing. 2. Confirm details like the number of key fobs and perform a full walk-around inspection before finalizing the price. 3. Insist on viewing car comps and Carfax reports during negotiations. Insist that they turn their monitors so you can see what they are viewing. We purchased our own car fax histories and what we were being told did not align with our reports. 4. Avoid purchasing their extended warranty, particularly if it's through Assurant. Many independent and smaller mechanics won't accept work covered by extended warranties because these companies rarely pay out. In our case, none of the repair shops, including major dealerships in Maple Ridge, Langley, or the Tri-Cities, had even heard of Assurant. This effectively means the warranty is only usable at Basant Motors, and even then, Assurant often refuses to cover the work--leaving you to pay for repairs out of pocket. 5. Carfax reports only provide the total cost of repairs on a vehicle without detailing the specific work done, making it challenging to make an informed decision. 6. Basant increased vehicle prices right before showing them to us. Using cargurus.ca we were able check price histories, view their changes and easily view cost comparisons. 7. Vehicles on their lot often seem overpriced compared to similar listings. You'll notice price drops after 128 days, which may help with negotiation if you're still considering them. Bottom Line - Basant Motors' practices are misleading, and their customer service leaves much to be desired. Protect yourself by shopping at a franchise dealership that follows guidelines set by the Vehicle Sales Authority of BC. Trustworthy dealers value their customers and are transparent about vehicle history and repairs. Instead, consider visiting Sam next door at Applewood.

Good service for car repairs and maintenance.. however, the upsell on every single visit is a…read morelittle tiresome

Bought a 2014 Mazda CX5. So far very happy with the car, but its only been a week. Our sales rep,…read moreAlex was very accommodating and a nice person to deal with. He really looked after us and went out of his way to ensure all our questions were answered. Only thing I did not like is that they slap not 1 but 2 dealer fees, key replacement insurance etc on top of the price. However, they are willing to negotiate- make sure you do. But that goes for any car dealer.

I found my first car as a student here, negotiated to price i wanted, took some time but worked out…read morepretty well.

Let me save you time, money and headaches... The absolute worst thieves and dishonest people I have…read moreever dealt with. it starts great because they're so fantastic and trained in lying... purchased my vehicle out of province at the end of august and was supposed to be delivered September long weekend. it never showed up. they told me that the delivery driver got busted with no license and the vehicle was impounded For a week. We'll get back to that because that clearly wasn't the case... once it was 'out of the impound' a week later they said they forgot to book a new delivery driver for me. Yes in the meantime I got a loaner vehicle from another location that was a piece of garbage and was sure it was going to break down on me. I informed them of the issues but they didn't care and said keep driving it. The next week (going into the 3rd week now) they said they noticed something wrong with the front bumper and were replacing it... another week goes by and more excuses. I had to threaten to call the RCMP and report the vehicle stolen seeing as I had signed the paperwork and it was insured in my name and they were refusing to deliver it. It ended up on the road immediately But delivered with scratches all over it. I sent pictures to the dealership and that went ignore. Got my OPI done and within seconds of my mechanic starting the inspection, he saw it had severe damage behind the new front bumper... clearly this is why it was taking so long to deliver and all the hoses and shutters behind the bumper were just zip tied and so I sent more pictures to them and they responded by saying to send them the quote to fix it. I sent them the quote and again that went ignored. I called my lawyer and he said non disclosure of damage or accidents is illegal so I passed that on to the dealership. He then tried to blame the body shop saying that the shop didn't tell them there was damage. Clearly the accident wasn't on CarFax because they didn't go through insurance so don't believe the CarFax report. I asked for a invoice for the new bumper and any 6 year old could've made that up on the computer. I googled the 'body shop' it doesn't exist.. I've barely had the vehicle 2 months and just found out after our dump of snow that my AWD is f***cked up. Yes I got the extended warranty.... DO NOT BUY THAT WARRANTY FROM THEM! Get your own somewhere else. As much as my mechanic would love to help me, he won't deal with that company. Good luck trying to get in touch with the actual owner of Mainland Motors. You can only find his name (Manny Jawanda) but no way to contact. He's probably just sitting back laughing at every fool that buys off of them. What a disgrace of a business, I'd be ashamed and embarrassed if my name was on it.