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    Digestive Health Associates Of Texas - North Richland Hills - Dr. Balu Chandra

    Digestive Health Associates Of Texas - North Richland Hills

    2.5(11 reviews)
    0.4 mi

    This is, without question, one of the most unprofessional and frustrating medical offices I have…read moreever encountered. The overwhelming impression is that their priority is maximizing billing rather than providing accurate, ethical patient care. Even the office setting--located in a converted old Wendy's building--reflects a lack of professionalism. I was referred by my primary care physician for a colonoscopy at a five-year interval due to my documented high risk for colon cancer, based on both a personal history of polyps and family history. This office has my medical records clearly indicating that I qualify for high-risk surveillance. Despite this, they are refusing to bill the procedure correctly. Instead of coding it as "high-risk surveillance," which my insurance has explicitly confirmed would be covered at 100%, they are insisting on labeling it as a "routine colonoscopy" and demanding $800 upfront. What is especially concerning is that they acknowledge my history of polyps, yet still refuse to use the correct billing classification. This is not a gray area--it is a clear misrepresentation of the medical necessity of the procedure. Attempts to resolve this have been met with complete dysfunction. I have been repeatedly bounced between the Billing and Scheduling departments, each refusing to take responsibility and directing me back to the other. At no point has anyone taken ownership of correcting what is clearly a billing and coding error. I have already confirmed with my insurance company that the procedure would be fully covered if billed correctly. The office's continued refusal to do so raises serious concerns about their billing practices and their commitment to ethical standards. At this point, this is no longer just an inconvenience--it is a failure to provide appropriate patient care and accurate billing. I would strongly caution others to verify coding and billing practices in advance before trusting this office with their care.

    Do not waste your time or money coming here…read more I have been having extreme nausea and abdominal pain after eating, so I was so hopeful getting into a GI after other doctors suggested going. Long story short - I did not get any answers, it felt like anything I said was not heard or understood, and she just kept suggesting different medicines. I asked about endoscopies, etc. to see if they could identify and actual issue rather than just trying new medicine (since I had been doing that), and she said I would have to wait until June or July...keep in mind I have pain after EATING, so I kept saying that will not work. I had to ask the nurse practitioner to leave the room so I could collect my thoughts because of how unhelpful she was. Do NOT come here.

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    Digestive Health Associates Of Texas - North Richland Hills - Dr. Cherian Abraham

    Dr. Cherian Abraham

    Digestive Health Associates Of Texas - North Richland Hills - 7835 Boulevard 26 North Richland Hills, TX 76180

    7835 Boulevard 26 North Richland Hills, TX 76180

    Digestive Health Associates Of Texas - North Richland Hills - 7835 Boulevard 26 North Richland Hills, TX 76180

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    7835 Boulevard 26 North Richland Hills, TX 76180

    Digestive Health Center of North Richland Hills

    Digestive Health Center of North Richland Hills

    4.7(45 reviews)
    0.1 mi

    The staff and nurses are very pleasant where it is obvious they enjoy doing their job and helping…read moreothers. They made sure they explained everything in detail and were super friendly. I've had other procedures done, however they helped this one be my best! Frank

    This is, without question, one of the most unprofessional and frustrating medical offices I have…read moreever encountered. The overwhelming impression is that their priority is maximizing billing rather than providing accurate, ethical patient care. Even the office setting--located in a converted old Wendy's building--reflects a lack of professionalism. I was referred by my primary care physician for a colonoscopy at a five-year interval due to my documented high risk for colon cancer, based on both a personal history of polyps and family history. This office has my medical records clearly indicating that I qualify for high-risk surveillance. Despite this, they are refusing to bill the procedure correctly. Instead of coding it as "high-risk surveillance," which my insurance has explicitly confirmed would be covered at 100%, they are insisting on labeling it as a "routine colonoscopy" and demanding $800 upfront. What is especially concerning is that they acknowledge my history of polyps, yet still refuse to use the correct billing classification. This is not a gray area--it is a clear misrepresentation of the medical necessity of the procedure. Attempts to resolve this have been met with complete dysfunction. I have been repeatedly bounced between the Billing and Scheduling departments, each refusing to take responsibility and directing me back to the other. At no point has anyone taken ownership of correcting what is clearly a billing and coding error. I have already confirmed with my insurance company that the procedure would be fully covered if billed correctly. The office's continued refusal to do so raises serious concerns about their billing practices and their commitment to ethical standards. At this point, this is no longer just an inconvenience--it is a failure to provide appropriate patient care and accurate billing. I would strongly caution others to verify coding and billing practices in advance before trusting this office with their care.

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    Digestive Health Center of North Richland Hills
    Digestive Health Center of North Richland Hills
    Digestive Health Center of North Richland Hills - The card on the way out

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    The card on the way out

    Murray Mark, MD - gastroenterologist - Updated August 2026

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