We bought a 2024 car with a salvaged title from Jay and are so happy with it. Jay was awesome to…read morework with, had great customer service, and really took care of us. The car was priced really well and we are super happy with it! We had a great experience - thanks Jay!

I recently bought a 2024 Subaru Impreza from Jay at Randy's Auto. Jay was fantastic to work with…read more He gave us a great deal, and was very friendly, easy to talk to, and communicative. He shared with us all the details of the car, the accident it had been in, the work they had done to fix it, and was very transparent with it all. I test-drove the car and didn't notice any issues, so I bought it and I drove it home (2.5hrs away). The next day, we noticed a clunking happening in the right passenger front tire. Every time we turned, the clunking was loud. I thought "uh-oh." The deal was too good to be true, and we got screwed. So I called Jay, because he had given me a short warranty on the vehicle. He recommended I get it checked out at a local auto shop which I did. Turns out the CV Axle Shaft was binding up and causing the clunking. So I called Jay, and he said instead of having the shop fix it (which was going to be pretty expensive), he would send a truck to pick up the car (I live 2.5hrs away), bring the vehicle back to his shop, fix the CV Axle and then deliver the car back to me at no charge to us. I was floored that he would do that. Especially considering it was a salvage car, and he didn't really have any responsibility to do that. Jay really demonstrated a tremendous amount of integrity, and was very communicative the entire time, he sent pictures of when it was picked up, pictures of it in the shop getting fixed, and when it was all done. He was proactive in communicating with us, I didn't have to badger or bother him for updates. It was really quite amazing. The car was delivered back, the problem was resolved, and he didn't ask for anything additional from us. I have to say, I'm very impressed. Jay demonstrated a level of integrity and professionalism and just all around nice-ness and good-human-ness that was refreshing and appreciative. I highly recommend him and Randy's auto for purchasing vehicles. You never know what you're going to get out there, and Jay and his team were top notch.

They fixed my Honda within hours and at a great affordable price compared to three other car body…read moreshops who quoted 2X the cost and 3x the time. Plus they washed my car after it was all done! This place is underrated! I hope I don't have another accident but if I do this is my go to place!

Jeff and Tammy were very professional, helpful, and provided excellent quality and customer…read moreservice! Their efforts actually saved us money which is a rarity these days! I will definitely return to Gerber's for any future car collision or glass service needs.

I took my 9-month old vehicle here because it was the only option covered by the insurance of the…read moreat-fault driver. Everyone I spoke with at Gerber was very kind through the process. I was quoted for 6 days, and had my vehicle back in 2. However, the quality of the repair was very poor. Several scratches were missed and buffing compound was all over the door crevices and plastic trim when I received it (it cannot be removed from the plastic so this will have to be replaced). They took my vehicle back for a second time and offered me a ride to work for that day, and the swirling somewhat improved, but they did not fix some of the small scratches. I am now having another shop fix their work. Gerber also asked me to indicate on the Carwise review to say my vehicle did not have to be brought back in, in order to improve their online ratings. Photos included. Update: One day after posting this, someone with the same name as one of the technicians posted his own 5-star review claiming to be a customer. Super shady stuff going on here.

I brought my car to them thinking I knew what the suspension problem was. They checked it out and…read moresaid it was it was not an issue, and those parts did not need to be replaced. But during his safety check, Cole had discovered that my one-wheel bearing was bad. He showed me how bad it was, and I agreed. They had to wait for parts, and because they knew I had no way home they gave me a ride home! That afternoon I got a call that the car was done, and they came and picked me up! I could not ask for better quality service, I was I impressed with their professional caring attitude. The price for the rework was fair, and I will defiantly use them again.

I was in town visiting my parents when I started hearing a grinding noise from my brakes. I brought…read moremy car to them on a Wednesday needing it back by Sunday as I was driving home. I didn't make an appointment but showed up asking if they could at least inspect the brakes and let me know if was safe to drive home on. They said they were pretty swamped, their first opening being later in the week, but they would at least take a look at it for me. Friday rolled around, the last day they were open before I had to leave, and they called me in the morning letting me know that they inspected the brakes and that they were worn down but that they went ahead and replaced them for me. All of this to say, this garage really cares about their customers and doing a good job. I worked with Cole specifically and he was very helpful and responsive. I would definitely recommend this business to anyone in the Chippewa area who is looking for a trustworthy garage that does quality work.

I received a quote for interior spring cleaning of my Durango to for $280 which would breakdown to…read more$140 per hour based on a 2hr job. Thats more than auto mechanic. Wow.

The owner is super polite and professional. Pricing is great for the services provided. If you have…read moreany questions about the services, the owner takes time to explain it so you understand what you're getting. If you're looking to get your car/truck detailed and support a locally veteran-owned business, I can't recommend this place enough.

Honest, fast and fair prices. Joel and crew are very good at what they do. Joel listens and…read moreunderstands what you need for your car repair.

Time and time again my daughter has taken my car there for work. Great service, consultation and…read morevalue. Thanks Joel and team!

Excellent service and support. I've been a returning customer for 8+ years. They're thorough,…read morehonest and easy to work with.

A while ago, my Cadillac wouldn't start. I paid Youngstedts $8-900 to fix my car and make it run…read more Everything they were doing was completely over my head. Seemed like a lot of things were unnecessary. Unfortunately less than a week later my car still wouldn't start leaving me unable to go to work. What exactly was the money I paid for? All I asked was to make my car go from point A to point B. Unfortunately I brought it back and still had to pay for the parts that were actually wrong. They admitted that they didn't test the proper electrical things the original time. Extremely upset that I paid for things that were not absolutely necessary. I never wanted to pay $1000 that I didn't have, but I needed to go to work. Be careful with these people if you do not know a lot about cars and are in a predicament I later had faith in them and brought my car back to have this insane popping noise looked at. They told me it was nothing and that they cut a piece of plastic off my car that was hanging. I later got an oil change at a BASIC oil change place. Within 5 minutes they noticed that a sway bar link was broken. Wondering why they weren't able to see that, because they called me a few times wondering what sound I even heard. I have to wonder if they played me or if they really are just that clueless.

a big thank you to madison body shop! mark & kathy & the very talented body workers! if you need…read morework on your car or truck, get that top-notch honest service. thanks again!! yes! i'm proud of the work they did on my 2024 forester, a damm blown tire did the damage. gold star work was done! bill la

After having damaged the passenger side front end of my SUV, I obtained three different estimates…read more What I really liked about Madison Auto Body is the great customer service experience. The owner personally came out and conducted the most thorough inspection (in comparison to the other two shops); they scheduled my service the following week (in comparison to one of the other shops that said I couldn't get in for another 6-8 weeks); the communications throughout the process both email and phone calls were prompt and responsive; the repairs were completed within the timeframe anticipated; and they worked directly with my insurance company to manage the payment for services. When I picked up my car, they had cleaned the inside and the outside looked refreshed. Given the service and quality of work, I'd definitely recommend them.