I've known of this place for years but never had to use them until recently. Top notch service with…read morequality work. No shady stuff, they came me two options with a good explanation. When the work was completed my truck ran like a new truck. Highly recommend them!!

Great old time Madera business that is still owned and operated by the father and his sons. Very…read morecompetent at their specialties.

I visited this fine establishment for the first time this morning. I needed some fuses to run my…read moreportable cooler and do some grocery shopping in town. We live in the mountains so it is not a short drive. It is important to have our cooler to keep our groceries fresh in this heat. I was greeted immediately by a helpful clerk. I received great Customer Service and I appreciate that. We will be returning for other needs when that time comes. I think it's important to support non-big box stores.

Will never go to another car supply place ever as a girl these places are so intimidating but they…read moredid nothing but make me feel comfortable and try to get exactly what I needed Sonny was awesome his customer service was top tier thank you guys again!

Better customer service and stand behind there product that they sell. Don't sell stuff and when it…read moregoes bad say it doesn't have warranty. If it would have been posted no warranty I would have thought about it twice before buying anything from this place.

Horrible customer service employee seen me in line and left the register knowing I had walked up to…read morethe register and literally walked to another register. Confronted employee asking him if he was really going to another register so I left the item and walked out. I am from madera will definitely not be back.

My boyfriend went in two days ago to use a code reader in the parking lot, no problem! Took his ID…read moreand let him use it in the parking lot and brought it back in. We went just now to read my car, dude told us that we had to pay $49.95 to use the code reader in the parking lot. No, I'm not paying pretty much $50 to use a reader for less than 2 min. Horrible customer service. Went to Auto Zone, in and out in less than 3 min no money needed and I got a print out of what code is coming up. That's how you keep customers happy! Shame on you NAPA.

So I stopped by at Oreilly's to get my self a new battery and i thought this store would be a good…read morechoice and boy was I wrong. The battery I bought was as useless as a nun with tits and that's not even the worst part. The person who set up my battery didn't even put it on correctly and fkd it all up, I'm actually starting to believe these employees are paid actors. That's a 1 star from me.

I am usually here for just non-mechanical reasons like light bulbs and car care products but…read morerecently I came in for a tool rental that my nephew needed. The tool was $32 to rent and when you return it within 48hrs you get your money back, was a easy process and very helpful. The employees here usually greet you and/or ask if you need help finding anything. The rewards card they have has been useless to me, I have never received anything from it. If you need anything for your vehicle they will have it or can get it with a wait on some items. The store is right off the freeway if you need to pull off while traveling and is open 7 days a week.

Great customer service best auto parts place in town went in as a retail customer and ended up…read moreconverting as a commercial customers so now they deliver my parts when I need them great team everybody at O'Reillys

I was 100 miles in on my 500 mile journey when my alternator went out in my Duramax. I stopped by…read morethe O'reilly in Los Banos. I was greated immediately with kindness. The store clerk went to my car and diagnosed that it was in fact the alternator. They had the correct part in stock and let me borrow a tool I didn't bring with me. I was having trouble finishing the install when the clerk came out and helped me finish the fix. This was amazing customer service for a retail store. I will now support all my local O'reilly because of the helpful support I received while in desperate need.

Came in for air fresheners (Febreze Platinum Ice, because... reasons ) and a gas treatment for my…read moretrip to LA. I thought I knew exactly what I needed--until I stood staring at the shelf realizing the one I usually buy is now too big for my tank. Awesome. I grabbed a random gas treatment, accepted my confusion, and went to pay. Enter Salvador at the register. Salvador did the look. You know the one--where someone glances at an item and silently says, "Are you sure about that?" Instead of letting me make a questionable life choice, he kindly asked what I was looking for. I told him I wanted something to help improve my mileage for a road trip. He was refreshingly honest and said he wasn't sure about the one I picked (which I fully agreed with). Next thing I know, he walks me over to the aisle, explains the options, tells me exactly which one he recommends and why. That kind of customer service is rare these days. No attitude, no rushing, no "I don't know" and disappearing--just genuine help from someone who actually knows the products and wants the customer to leave happy. Salvador, you're the real MVP. Thanks for saving my gas mileage and my sanity. Give this man a raise

rude workers wouldn't even acknowledge me as i'm not a mexican…read more i went to O'riles Auto and bought what i needed.

All the work to be done on a vehicle is explained in complete detaile"which I liked because that…read moreway I knew what to pay when I came back.

Best ever. So friendly, respectful, and gets the job done right away. My husband often just show up…read moreand he takes us right away for our oil change. He is so amazing and so are the other guys that work at the shop. So professional and know what they're doing.

Just met the most generous man (I think he's the owner) but he was working cashier at this Valero…read more He went out of his way to help my boyfriend and me with our car. One of our panels came off and he was able to zip tie it so that we were able to make it home safely!

Getting gas. Errands and getting lunch. Good gas station. Clean and safe…read more Recommended!

This guy is really awesome. We had our battery die in our minivan, so we got it towed home on a…read moreThursday night. Friday, we couldn't find an auto mechanic garage that could fix it before the weekend started. I called and spoke with Eric, he came out Saturday and did the repairs. My family can drive again, on Sunday! Thank you Eric!

I contacted this mechanic about a car issue and explained what I believed was wrong. He briefly…read morelooked at the car in a parking lot and later charged an $80 diagnostic fee that was never clearly communicated upfront. He also wasn't able to fully diagnose the issue, which left me questioning what the $80 evaluation was actually for when I was the one explaining the symptoms and likely problem. Due to the lack of communication and professionalism during the interaction, I chose not to move forward with the repairs there.