Called the business several times no answer...big surprise there. The noise and music were louder…read morethan normal. I work all hours 12-16 hours days and nights. I drive in the the dark to and from depending on when I work. They obviously dont care about the community around them only the ones that are there paying for their over priced drinks. Most of the pets in the neighborhood are also going crazy with the noise keeping not only others up but their pets as well. This is not the first complaint on this business. Well maybe on this site it is but but on the neighborhood app there have been nothing but noise complaints about them and the owners and management not wanting to do anything about it.

Starting off on a positive note. The staff are very friendly. Beyond that it goes down hill…read more Getting into this place is a nightmare. Very rough roads and unpainted speed surprise speed bumps. We stopped in the day before we wanted to rent a pontoon boat. Of the three choices we choose the deluxe. Not at all worth the extra money. They keep the boats in dry dock , so even though we paid a day in advance, the boat wasn't even in the water when we arrived to pick it up. We were supposed to have the boat from 8:30am to 12:30pm. We didn't get underway until nearly 9:30am. The boat was supposed to have a depth finder. It did not. It was supposed to have tilt steering. It has it, but it didn't work and we were unable to adjust it. It was supposed to have a stereo. It did have a stereo and it did turn on, but you couldn't get it to tune in to anything. We traveled to Joe Wheeler park and back stopping along the way, approximately 21 miles round trip. Fuel cost was $45.00.

It is a full service Marina on the Tennessee River in Florence Al.It has boat slips,fuel,and boat…read morerentals.It also has a very good restaurant,River Bottom Grill.Check it out online and check out the next The Working Man Review.

Come for the burgers, leave because of the incompetent waitresses…read more Let's get this straight. I'm only reviewing the restaurant. Not the marina. The only reason this place got two stars is because they have fantastic burgers. Too fantastic. I get the feeling they have something incredibly unhealthy in them. But they're very very tasty. They come with fries. Fries, as in barely plural. You might get eight if you're lucky. Honestly, the cheeseburgers are all I've tried here. They serve alk-ee-holic drinks, too. The main problem (and it's a big one) is the waitresses. Maybe they're understaffed. Maybe they're just plain dumb. At this point, it's a coin toss which one is true. I've waited 15 minutes before on service, while the waitress passes me 7 times, trying to not make eye contact. I get the feeling they get frustrated trying to tie their shoes in the morning. So here's the secret. If there's no one else eating there, they'll be friendly. Too friendly, in fact. I got sick of hearing the waitress give me a song-by-song rundown of the karaoke from the night before. Leave me alone with my cheeseburger. If they're busy, forget getting decent service. They're overwhelmed by more than two customers. "Have you two been helped?" "Well, considering you're the only waitress, that would be... no." The best way to enjoy this place is when you don't care how long you spend here. It's a beautiful view, completely surrounded by water. Stay and watch what my waitress called an "irraluscent " sunset. "Excuse me?" "Irraluscent. You know, all those colors." "Right. okay." They have live music and karaoke at night, which might be fun. I haven't checked it out yet. The service might seem more reliable if it's dark. And you're drunk. And suffering from third-degree burns from being out on the lake all day.

Decent enough ramp to launch a canoe or kayak. It is in the Wheeler National Refuge and overall a…read moregreat place.

Mainly public canoe and kayak boat ramp, but other small watercraft (NO Jetskis permitted) can be…read morelaunched. Ample parking. Fishing from the bank or boat and good views of natural surroundings with binoculars. Overlooks Wheeler National Wildlife Refuge.

My favorite place to visit - beautiful Marina and plenty of fun for the whole family. Kids loved…read moreplaying jenga and chess on the lawn. Office staff is easy to work with and always available!

Amazing We stayed here over 10 years ago…read moreThe upgrades the owners have implemented are amazing They are personable / friendly / professional Views of the Tennessee River throughout Only 20 minutes south to Huntsville 20 minutes north to Athens AL About an hour to Jack Daniel's distillery The pool looks amazing Quiet, Internet works great, bass & crappie fishing off the shore Restaurants 5-10 minutes Check out old downtown Decatur People are friendly here it's like you are family

Awesome place...very nice family friendly campground...waterfront views...shower houses were clean…read moreand up to date...laundromat...playground...private boat launch...

Best seafood restaurant around! We camp at Fisherman's Resort and have always been served fresh…read moreseafood. My son would drive 3 hours for the gumbo alone!

I have to say the manager Brad at Grand Harbor Resort and Marina was extremely wonderful to work…read morewith. Great boat, great customer service, easy booking, great prices. Overall wonderful experience. Highly recommend renting from them.

Normally I would say this is a nice but expensive place to buy gas. However, today, September 19,…read more2023, we were low on gas in our boat. We called around and our nearby marinas were closed, but Grand Harbor Marina's website said they were open until 5 PM. I called and talked to a real person who confirmed that they were open and selling gas until 5. We got here very close to empty at 4:05 PM. They were closed and the self serve pumps were turned off. It's bad enough that the website hours were wrong but even worse, I was lied to by the woman who answered the phone at the marina. We never would have left the house if she said they were closing at four.

Service department is clueless. Brought my boat in because it wouldn't generate power above idle…read more After throwing almost $500 in parts at it he said he didn't know what was wrong. I still had to pay for all the parts it didn't need. Now I have a $500 bill and a boat that won't even start now.

If you need a boat this is the place to go. We recently purchased a pontoon boat and were treated…read morelike family through the whole process!!! Great bunch of folks to do business with!!

Hi Avery ever body we had a great experience here at Shoals are sales person PARKER was absolutely…read moreawesome gave us a great deal. He truly cares about his customer. Please look him up. We bought a new 1500 Polaris.

I did my research for a solid 2 weeks on a boat all around the southeast, in FL, SC, GA, TN, and…read moreAL. I contacted Kyle who patiently answered my many questions on the phone, and texts. We even worked trade figures over the internet for my boat! The boat was as described, and the figures were exact to the last penny. All of this was done during COVID-19, and I actually never laid eyes on the boat until I had paid for it! They managed to pull off 'touchless delivery' with about 6 of us in one day! After getting the boat home, and 2 solid days of rain, I noticed some items that needed correcting. Kyle and the staff at Shoals took care of everything, and made sure I was happy and satisfied with my purchase. I would definitely make that long drive from Missouri again to do business with them again!

Great stop down the Tenn-Tom. Megan was extremely helpful getting us an overnight slip. Would…read morehighly recommend

I have spent 40 straight hours fishing from a small Polarcraft boat on Bay Springs. Fishing for cat…read morewith night crawlers at night and changing to lures for Bass during the day. This is a clean water way. The marina has 150 wet slips ranging from 20'-150' and are mostly covered, with 30 amp and 50 amp electrical services and Cable TV. They have pontoon rentals for $325.00 a day. The marina office and store are located at the fuel dock for all boaters interested in marine supplies, snack items, and Amaco fuel. Bay Springs puts on a wonderful fireworks show every July. My husband, a friend and I would join hundreds of other boats on the lake to watch the fireworks reflect over the water. If you position just right the light from the fireworks will illuminate the highway crossing the lake that is packed with bumper to bumper traffic stopped to watch the show. The real struggle is getting back to the truck in less than two hours due to waterway traffic. We just stayed put until traffic cleared and then leisurely boated back to land.