Horrible, horrible, horrible. The woman didn't know how to do workmen's comp and expected me to…read moredo it. That's not how it works. Sat on it for almost a month doing nothing. I complained. This is the fast food chain of physical therapy places. It's a small office with limited machines and they give you the cheapest type of things they can offer and charge you for it. Legally, they can start one patient, a second or even a third at one time. This is how they do volume. This is how you DON"T get personalized attention. This is why it's horrible. I learned not to go in on a Friday afternoon as they turn the heat off on Friday morning to save money. It gets cold in there. Then the therapist wants to get out for the weekend and rushes everything. In five years time, this place will be known all over town for their service which won't be very good.

BenchMark Physical Therapy, Are Number One In My Book. I had Therapy From May through July 2025…read more When I first Went I was In so Much Pains, I didn't Know What Was Causing the Problems, Elizabeth Mcvicker, Explain Everything To Me Real Good, My Doctor Wouldn't Explain Nothing To Me. I Broke Down and Started Crying, Because She had So Much Concern For Me. She Took Real Good Care Of Me. { She Get A +}. My Therapist Rachel Miner, She's Number One as Well She's Very Nice and Have Great Concern For You. She Soft Spoken, Caring Understanding also Care About Your Pain, She Listen, if that Excise add Pain She Will Back Off. She Get { A+}. Jedera Noke She is very Nice and Caring, Concern, understanding as Well. { She Get A+} Clara Johnson, Front Desk, You Walk in She Greet You, Smile, Got A Very Soft Pleasant Voice, Friendly, Answer your Questions. Keep the Rest room Looking, She's A Very Good Greeter. { A+} Jasmine Jackson Tech is At Hartley Bride Occasionally Come Over Work There, She Very Nice, Friendly, Greet you When You Come in, She Smile, She keep the Bathroom Clean To. Oh They Fold Up Cloths. { She A+}. PLEASE KEEP THESES YOUNG LADIES, BECAUSE THEY ARE GOOD FOR THE BUSINESS, AND GIVE THEM GOOD PAY. HAVE A BLESS AND WONDERFUL EVENING. GOD BLESS Y'ALLS.

Staff is very unorthodo. The Dr's personal assistants took 3 weeks to send over my MRI referral to…read moreRiversid Dr. That's only because I called about it.The African American assistant talks with a loud and obnoxious voice. She's unaware of the tests that doc was ordering for me. Upon asking her to please let me speak with someone above her or with a little more knowledge about my procedures/file, she began by refusing to pass my call to someone else, raising her voice, while trying to tell me all about her and h working history and that I am wrong for not understanding.

I had a Dr. referral to come here. Tried to call and schedule an appointment. However, they never…read moreanswered the phone. Nor did they call me after i have left countless voicemails. ridiculous

I have used Jason for several years from shoulder pain to sciatic nerve pain. Issues have been…read morequickly resolved after several visits. Office and staff are flexible when setting appointments. Quality care and great experiences!

I received a treatment from Candy that was not appropriate for my injury. I informed her that the…read morelocation seemed bizarre and that she was causing me a lot of pain. I told her repeatedly that I was hurting and that I have fibromyalgia, which makes me extra sensitive. My husband spoke with the owner this morning to inform him that my treatment left me injured and considering a visit to the hospital. We thought the matter was taken care of when Candy began harassing me on my personal fb wall. An employee has taken to social media to harass a patient. Someone who is expected to feel vulnerable in the office. If you have fibromyalgia or a social media account, this place isn't safe for you.