This office is great for my annual check ups. Melissa Butts is attentive and cares about her…read morepatients. My favorite part about this office is when I need to be seen for a sick visit they have the pull up service and don't even let you leave the car for testing and eval.

This office has gone downhill. I was a patient for a long time before moving out of the area…read more After moving back, I tried them once again, and it has been one disaster after the other. The receptionist submitted the wrong lab test order to the lab technician when I checked in for my scheduled lab appointment. As a result, I had to go back for more blood to be drawn, costing me more time and money. This is not the first costly mistake that I've experienced here, nor, sadly has it been the last. There appears to be little to no communication among the office staff. No one can answer any questions, even simple, general questions that would normally be handled by competent office staff. Instead, the patient is handed off to someone else, who in turn either can't or won't answer questions either. The onus is on the patient to figure out their processes, yet asking questions to understand that process or to try to resolve an issue, is actively discouraged through rudeness and passing the patient off to someone else for an elusive answer that never comes. No one listens to understand what the challenge is, nor do they show any interest or initiative in resolving the actual issue. Solutions are non-existent and, as a result, the quality of care has deteriorated significantly. The problem appears to lie with the office staff rather than the nurse practitioners, who seem to be competent and capable. Perhaps better training for your office staff on clear processes, problem resolution, and setting of expectations will prevent more patients from leaving before you no longer have a viable practice.

Easy to get a new patient appointment. Entire office experience was simple and quick to complete…read more Called to the back within minutes of my arrival. Met with a physician moments later. She was easy to talk with, thorough in obtaining my medical history, and answered all my questions. I found all staff to be quite helpful and friendly. Will continue my medical care with them, and will refer them to others in search of a PCP.

Please stay away from this practice, i have been trying to get in touch with the Dr Amoye and her…read morenurse and nobody is answering phone and not calling back and messaging back. The worst doctors office i have ever deal with. My mom was seen by one of the dr and i sent message in mychart, labs done but MD has not read the labs and got back to the patient with care needs. How are you suppose to take care of patients when the patient needs immediate care for a condition.?

as someone with lots of health issues, I have been in a lot of urgent cares, ERs, and specialist…read moreoffices. as far as urgent cares go, this one is by far the best one I have been to. their waiting chair are comfortable, their doctors are understanding and will work with you, as opposed to doctors and nurses that "know what's best" for you. my experience here was by far the best I've had in as far as I can remember. I cannot recommend this office enough.

I have never been in and out of this urgent care in less than 3 hours. It is absurd to wait over an…read morehour just to be seen. Flu tests take 15 minutes to come back conclusive and it took an hour and a half for them to come back after testing me. I wish I could give them 0 stars it's ridiculous.

I have been going to Doctor Barnes for ages. He and his staff are very knowledgeable and caring…read more The office is quite busy but they usually get you in and out in a timely manner. If you park on the roof level of the parking garage you'll be avoid having to take the elevator to their office, however exiting the parking garage can be a nightmare at times because there's only one entrance/exit.

I saw Dr. Barnes recently and felt disrespected by him. I asked when we were supposed to discuss…read morethe birth plan and proceeded to tell him one thing that I preferred not occur during my birth experience. His response was dismissive and I felt as though he did not take my request seriously or understand where I was coming from. He also made some comments that were unprofessional, distasteful, and disrespectful to anyone who has given birth before. I have had great experiences with the other midwives! I felt taken care and heard by them, but just did not have a good experience with Dr. Barnes.

I relocated here from Alaska only to find the best women's care practice. I've had the same OBGYNy…read moredoctor in Alaska for over 30 yrs and coming to Macon to find exceptional care, which is what I'm accustomed too was amazing! Dr. Lauren Fried was friendly and kind right off the back. She was also extremely knowledgeable and well trained & experienced in the unique issues I was having. We came up with a plan to handle the situations and I felt really good about. I did appreciate her expertise and wisdom. The practice in general felt like home walking in the door from the first visit. I am huge on excellence when it comes to customer service as a customer service master myself. I want to also highlight these little sweethearts for their role in making my first visit meaningful, Maisie Bunn, Bloom &KC Caldwell . Attitude reflects leadership. You must have phenomenal leaders ladies.

They said I needed a referral from my primary doctor because I have Medicare. I actually have…read moreUnited Healthcare and Medicare combined. I have NEVER heard of getting a referral for a gynecologist, and my primary doctor hasn't either. My primary doctor said I would be hard pressed to find a primary doctor to refer me because it's not necessary for a gynecologist. Medicare AND United Healthcare also state that a referral is not needed. Needless to say, I will be looking for another gynecologist who doesn't come up with idiot rules and who don't treat their patients like uninformed idiots. Honestly, I feel like they do not want to accept patients with Medicare, and I will be reporting them.

The best surgeon! Professional, knowledgeable, kind and an amazing human being! I recommend him…read morewithout any hesitation!

Dr Elmore is by far one of my favorite heart doctors. He made sure he ran all the test that needed…read moreto be performed in order for me to be successful with my health. Great staff as well.

I haven't been here in a few years. The first time I came in I didn't get the opportunity to meet…read moreDr. Oddis but today I did, and he is an exceptional doctor. His nurse Amber was very sweet and was able to get my echo done today as well with this visit. The two AA ladies who did my preworkup (history and EKG) were magnificent as well (Sorry I dont know your names). The echo technician was excellent. She was super, super nice and engaged in great conversation during the test. It was so full in the lobby when I got there, but one of the checkout ladies came from her desk to check people in from her hand held device to assist the the ladies working the four check in windows. I was very impressed with that.

DR. Mikel Craig saw my wife today. She had poison ivy on our trip from TN to FL for a high school…read morereunion. Dr. Craig went immediately into caring for her while knowing the importance of her feeling pretty to see old buddies. I am 58, never wrote a yelp review. This guy is good

I was first seen by a nurs and then seen by a M.D. They were both friendly and professional. I feel…read moremy care was very good. I was given the option of having a Covid test and I had it done and thankfully it was negative for all ailments. I left with 4 prescriptions and instructions to come back for a follow-up visit (at no cost) if I didn't feel better in a few days. I've used this facility about 3 times and have been very happy with the care I received and I would recommend them without hesitation. Certainly better than waiting in an ER for something that can be handled by an urgent care facility.