Had my windshield patched. Took 30 minutes and saved me replacement cost. Very professionalread more

Very professional , fast and friendly service . I highly reccomend this buisness and I have found…read moremyself and my families glass company

Dump truck dropped a rock and broke my windshield on interstate highway. Called a national auto…read moreglass shop for free estimate. Luckily, I called Stephens Auto Glass got an estimate at a better and great price. Stephens installed glass same day in short period of time. If I ever need my auto glass replaced again Stephens is where I'm going. l highly recommend Stephens Auto Glass.

My car windshield had a crack from a rock hitting it my Acura 2021. I chatted with the…read morerepresentative, and he was very helpful and answered all my questions concerning my replacement of the windshield and the recalibrating of all of my advance systems. They immediately email me a copy of my certificate too. Great service, efficient communication and a really easy way to replace your windshield. I highly recommend them for service! Marilyn Jones

On June 30 (Tues) I made an appt online for July 3 (Fri) to have Safelite come to my house to…read morereplace my windshield in my 98 town car. Decent price with the premium package with the rain repellant and new wipers. Cool they sent the confirmation email and everything. Fast forward to July 2nd (Thursday) the day before. Safelite calls and says I need to come into the shop because my car is a "high risk" job because it is so many years old. They don't tell you that on the commercial. They offer the next available appt which is Mon. I told him I'll be at work can we do it on Fri (July 10)? He said yes. Ok thank you. Everything is good up to this point. So I actually showed up about 20 mins early. (Had other appointments that day). They went on and took my keys took it in the back and got to work. Great fast service. Got there early and they started early. Next thing I know 330 my car coming out and they say I'm good to go. Great. The guy at the front desk gave me the spill. No car wash no pressure washer easy driving ect for 3 days. Normal rain should be ok. Cool. So I drive home and park the car under the carport. It sat there till July 14 (Tues) when I started running around for my mini vacation with my son that week. This is when I noticed my rubber seal lifting. So while I'm out I stopped by Safelite and let them know about it. It's under warranty why not? The main guy at the front desk move someone else's car that happened to be parked next to mine. He happened to look at my lifted seal. . He finishes up doing what he's doing and comes back in and assists me. We set up an appointment July 24 (Fri) due to me being out of town the previous week. He stated if I don't hear no wind coming in it shouldn't be leaking and it's just cosmetic. Ok cool. Fast forward to July 23 even after I received reminder email the same day and even a reminder call about my appointment. I receive a call and a text this same location stating that my windshield isn't under warranty due to some silicon that was put above the window. Silicone that was put there years ago. He states it is policy that they refuse windows that have any type of adhesive as such but the tech didn't see it until my window was out so they had to finish the job but has notated it in the note section on the receipt. Now the lead tech and location manager has determined my vehicle has no warranty. When asked why wasn't I told about this when the job was first done? The answer was "I don't know". I also asked why wasn't I told this when I set up the warranty appointment? The answer was "I don't look at the work orders till 24 hours before". 1) If they aren't suppose to work on a vehicle with any type of adhesive/silicone. The tech failed to do his pre inspection. He would have seen this and the job shouldn't have been done. 2) My completed receipt that was emailed to me and also handed to me has zero notes from the technician stating anything about silicone and voided warranty. Unlike what was stated to me. 3) There is a major lack of communication at this location. Apparently it ain't just me from what I see online. If there was a problem it should have been stated from the first day. When he was working on it. Not even when he was done. Now I'm stuck with my rubber trimming coming off the top corner of my window. To me it looks like they did a poor job and now my car visibly suffers but they don't get paid from it so they try to find a way to avoid doing double work. Great job Safelite. Use them at your own risk.

Have a 2016 Dodge Journey Needed a windshield replacement…read morewhile at dealer in Columbus Ga First the installers showed up a few hours after they said so other repairs had to wait Second - somehow they broke the windshield on delivery Another delay over the weekend waiting for another windshield Three - and this is the best - the windshield they finally put in looks used It has a scratch in the drivers side and near the middle an area of tiny dings like sand hit it So now I'm sitting at the dealer ( again) waiting for them to fix it - maybe They were called by the dealer about 8:30 and it's almost 10 Said " about 30 minutes" What a joke Ok So now 4:30 pm - I can change my mind My car repair experience has been a cluster of errors First the dealer ordered the wrong part, then told the glass guys the wrong type windshield Then apparently someone cracked a windshield Not so sure about that story But Javier made a point of getting me a non scratched windshield and getting it I like he said he would I have my car repaired and can go home tomorrow Thanks guys!!!

Uptown Glass was a pleasure to work with. I called on 06/26 to inquire about having my rear view…read moreglass replaced. Received an excellent quote and the window was replaced today. The owner and his assistant were so nice. Going forward, I will certainly recommend this company to anyone in need. Thank you for the great service!

Went to Glass Boys to get the windshield replaced in a 2018 Kia Soul , they did an outstanding job…read more, and was the best bet for my money , they were quick and did what they said they would . I would recommend Glass Boys for your Automotive glass needs .

This DEFINITELY NOT the same as Superglass! Look at the reviews that are on here. One states that…read moreBerkley is one of the employees and one of the reviews is from a Berkley... coincidence? We took my sons car there, thinking it was the same person and the same quality and affordable prices that we came to expect. Not even close, windshield trim is gone. He called back for months and only got the run around. Stay Away! Kids trying to play like they are business owners.

Got me in the same day on a Saturday for window tinting on my 2022 Ford Bronco and it was done…read morequickly and looks like a perfect match to my factory tinting on the back windows. Very friendly service. Plan to go back for detailing!

Excellent job! It was better than I could have imagined. The interior and exterior of my car were…read morethoroughly cleaned and detailed. I highly recommend your services.

DO NOT TAKE YOUR NISSAN ROUGE HERE!!!! After my windshield…read moregot busted I had super glass replace it. After they replaced it they left a crack in the new one. Had to get it replaced again by them. This time the emergency braking sensor had been knocked off and needed recalibration. Super glass has been giving me the run-around for over a month now on getting it fixed by offering different company's to fix it only to have them tell me they don't to rouges. The Value doesn't outweigh the time spend driving without the saftey features my car offers and I shouldn't have to foot the $450+ bill Nissan quoted it would be to fix. Wish there was an option for no stars.

Less than 30 minutes and charged the same price I was quoted. Angela was very flexible in…read morescheduling my appointment around work and were consummate professionals all around. They even kept the windshield an extra day when I couldn't make my original appointment. I was worried sending my girlfriend in my place while I was at work, but they proved to be very trustworthy by not taking advantage of that situation. I hope to not have to replace a windshield anytime soon, but if I do I will certainly use them again.

I have tried to get these people to set up a time to change the windshield, but to no avail. They…read morepromise to call but I am still waiting. Are they for real? Apparently they do not waant my business or my money.

Mike put a new windshield in my Tahoe a couple years ago at his Uncles shop, Super glass which was…read morein business over 30 years. Since his uncle retired Mike has opened his own shop under the guidance of his uncle and he replaced a broken door glass for me last week and this week one of my customers windshields on a brand new 22 Telluride. Other shops told her they couldn't get the glass for weeks and he saved her almost $300. With his experience, pricing, and same day service he definitely deserves 5 stars!

Great service - very friendly. I dropped my car off for a rear window repair. They started…read moreworking on it immediately. I went to grab a quick cup of coffee and when I came back, they were done! Great price and easy payment portal.

I took my lexus there because my delayed wiper sensor was not working. Ahmon, fixed it in about…read morefive minutes. Very professional friendly, I would recommend ASAP glass to all of my friends and family..

Workmanship matches customer service. Horrible…read more I've never been upset enough to take the time to negatively review a business and there are a lot of businesses here in Columbus that deserve it so I hope all that read this take this seriously. If the person I spoke to this morning didn't talk to me like I was ineffectual and not worth her time, I might have waited for them to make this right. I highly doubt they will. Purchased a screen door for $80 dollars. Came home to find a hole in it and that it wasn't even installed. Customer service who answered "Glass Guru" told me shouldn't be an issue since they didn't charge an install fee. I guess the $80 I was quoted and paid out of pocket didn't include slapping that onto the track or without a hole. She told me I can come by and get a new screen. Great, an errand. Thanks! It gets better though. Per approval of the landlord: Glass was replaced on sliding doors. They said the previous contractor/competitor did a bad job, but they would do it right. However, the glass now moves on both doors with the push of a finger. I'm not sure what they meant by "doing it right", but I do know it isn't supposed to do that. They also left caulk all over the door. Guess it wasn't worth their time to clean it. The woman who answers the phone for them was upset I called to complain about this on the weekend, however SHE is the one who answered the phone. She then said to text or email and hung up, which I did with pictures and video. Although I did as requested, this must have annoyed her further because she had to tell me it was Saturday, it was her day off, and in her mind I guess I have nothing better to do. She replied with text saying not to call them, but have my leasing company do it. It quickly became apparent that even with evidence of piss-poor workmanship forwarded over to them, they only talk to the people paying the bill, not the people living there. As if there should be any cost of service to fix what should have been done right the first time. I told her I would contact my leasing agency as well as Facebook, google reviews, and Yelp. She wondered why I would post a negative review when all they did was follow the work order. I considered this for a split second, but in all honesty I don't think the work order stated: " install new glass so that the door handle moves when shutting and the glass panel moves to the touch. Please put hole in screen and do not install." It is evident this company does not care about the quality of their work. It is also obvious that they do not respect people renting vs. home ownership and their chstomer service is non-existent or is only available to the highest paying jobs. I don't install glass. But I do know that it should not move in the frame of the door. I don't answer the phone to reply to customers for my business, but I do know how to talk to people, accept fault, and ensure that the mistake I made will be corrected. Basically, I was taught no matter what your job is, do the best you can and your best better be right. This life lesson was lost on this company. Take your service elsewhere.

Very unprofessional company. Owners will harass clientele on social media for their opinion of bad…read morework they completed. Completely shook