10/10 WILL BE COMING BACK! I called early for two perfumes- One for myself and one as a surprise…read moregift for Mother's Day. I had two people help me. Let me just say first and foremost, they absolutely brought in the energy, and not only that but everybody who came into the store was carefully attended to as well. I had SUCHH a great time, I felt like I was creating something with my friends. Otso and a girl who I am SO SAD I don't remember her name! (I hope the shop owner can please credit her in a reply!) I do in fact remember she is from Texas, and she was an absolute ANGEL! Specifically, she helped me with my Mothers perfume and being that we have opposing tastes, she was absolutely on par with helping me choose the correct layering fragrance oil. Extraordinarily knowledgeable, able to curate something that I truly would've never thought of myself. Thank you for the conversation, patience, suggestions, and just being a true human soul. I hope she gets to see this, let me tell you, it was a complete success and she LOVES IT! (We named the fragrance Embalming Fluid!) Otso, you are so kind and funny! If I remember correctly, you've been there for a while but you clearly train second to none! Thank you so much and I will be back!

Mia was really awesome and helpful with coming up with our own perfume. I didn't think I would walk…read moreout of here with my own unique scent , but I decided to get my own smell and it was such a fun process to make the perfume. Lots of scents to choose from which can be a bit overwhelming especially for those who have a sensitive nose but it was a great experience and the process was super easy and fun!

Had an amazing experience at Olfactory NYC. Joanna was so helpful and pleasant to work with to…read moreassist with making my custom fragrance! Joanna was super patient and made the experience so fun! I also ended up getting 2 fragrances since I could not decide on one lol. I also love that the bottles are travel-sized. I definitely will be back soon!

Torn between a three or four star rating for my experience. This is more of a 3.5 star review…read more It was one of my best friend's first time in NYC and I thought how fun will it be to create our own fragrances? It's not like we have this in our hometown. Making a reservation is available but I figured we'd be okay as walk-ins especially on a weekday. Upon walking in, we were greeted and felt welcome. Our 'scent specialist' led us to the wall where there's about 11 base scents to smell and pick one that suits our liking. My friend EASILY was able to choose quite a few that she loved. I, however, struggled. Nothing stood out to me. It was either way too light where I can't smell it or way too strong and masculine. I love light florals, beachy, clean/fresh and none of the base scents were any of that. In the end, I settled for "Rae" (smells mainly citrus?) as my base while my friend choose "Reed." After choosing our base, our scent specialist started adding different drops of other scents they believe you'll like on top of your base scent. They combined plenty of different options (like over five different combos). I ended up choosing a mix of hydrangea, geranium and lilac. Sounds good to me...hey, remember I like fresh, light florals. Sadly, even with all the scents of florals mixed in my finished bottle, I ended up only mainly smelling the citrus from my base scent. This was a cool experience but left disappointed. You're essentially mixing pre-designed perfumes/scents together to make "your" blend, you're not creating a perfume totally from scratch. I've read some reviews about weak staying power. I also have a friend who made her own bottle before and also said the same thing. However, I can smell my freakin "Rae" headache inducing scent HOURSSSS later. Go figure, right? The total was about $93 and that's tax included for a 1.7 fl oz. bottle.

I ordered the world famous Le Labo, Santal 33, fragrance and went to pick it up at the Le Labo…read morePerfumery, located adjacent to the Ace Hotel, on 29th Street. The interior is filled with many Le Labo tester fragrances, Le Labo brand items (candles, hair care, lotions, merch), is nicely decorated, and has a very friendly and helpful staff member. One of the attractive selling features of Le Labo is, that they offer a 20% discount on refills, right on premises. Thank you, Le Labo, for the convenience of making purchases and I'll see you in the future, when I will be visiting for refills.

Friday, 20th March 2026 Flatiron district…read more New York, NY Being one who is allergic to many things. I was extremely happy to discover Le Labo, Santal 33. It's been my scent entre nous for at least a decade. No sneezing! This shop in Flatiron is so convenient and I can get my personal bottles in my rotation of the glorious Santal 33 scent refilled every time at 20% discount. Le Labo is pricey, however you definitely get what you pay for. Worth every scent. I also order their long lasting gorgeous fragrant candles online. Thank you so much!

i had a wonderful experience here! Delilah was so lovely and had amazing recommendations. Note that…read morethey have limited capacity in the store so there's a good chance you'll have to wait outside until an associate is free. BUT it didn't take away from the experience at all and i now have a million samples to buy :)

Went in on a weekday afternoon (5/5) and was pretty surprised by the unprofessionalism of the…read morestaff. They seemed more interested in talking to each other than helping customers, and were pretty curt when I tried to engage beyond asking to sample specific bottles. Maybe it's not that big of a deal--but the store brands itself as a personalized "fitting" experience, and there's often a wait just to get in.

A luxurious taste of the Middle East right in the smacking center of Times Square. If you know…read moreanything about the Middle Eastern culture you will know that 1. Straight A's in life are the only option and 2.Everything smells like oud. This perfumery house reflects both statements. If you don't know what oud is, or what it smells like, I recommend you don't buy anything without testing it first. Oud resin is the result of a fungus that infects agar wood. The literal translation of "oud" is wood and it almost smells animalic, definitely an acquired taste. This shop pays a beautiful homage to everything oud, the fragances and their individual presentations are fricken exceptional. Prices range from just under $100 til about shy of $300 for a 75 ml bottle. The amount of detail that goes into developing each fragrance and its own individual gorgeous packaging alone is an art in itself. When I walked in I was greeted by a nice gentleman who took his time to explain the personality and uniqueness of each fragrance. I've had the opportunity to experience the Guerlain fragrance boutique on Champs Elysses, but this shop blew it out of the water. Excellent customer service and a marvelous learning experience. They have something for everyone, whether your're just starting to venture out in the perfume world or you're an avid niche fragrance collector like myself. Some fragrances lean more oriental and others are a nice compromise between West and Eastern culture. I suggest you pay them a visit, even if you're not planning to purchase anything that day.

I bought Sultani from Arabianoud.usa online and the quality is poor and not the same as the store,…read moresmell will go away after two hours, not as they descried online, I tried to retuen or exchange and they refuse. they have strickt role, no cutomer service. I will not recommend buying from thier online store.

I am glad to share this insightful article of how I recovered my £87050 lost from Fvp trade and…read more£5100 from Key markets net. I honestly didn't believe they were scam brokers until they took all my money and denied me access to withdrawals. Reading reviews made me realize I was not the only victim. A friend of mine told me about Mustang Agency (mustangggrc@gmail.com), so I did research and contacted them. They helped me a lot in getting my money back. No matter how legitimate the trading platform may seem, anyone wishing to get into trading should always conduct a legal search on the platform.

From the owner: We are a wholesaler of large collections of Brand Names of Perfumes and Watches…read more We sell bulk at lowest prices

Amazing customer service, amazing fragrances will definitely be back to purchase something but they…read morewere still nice enough to give us samples based on our aura/horoscope signs... Be sure to take the online quiz which you can do there in the store. It's really fun. Do it after you've selected your three best fragrances and see if your quiz matches up with what you liked. The two in the picture are amazing Zoe and Nate? Sorry if I missed your name up.

Greeted with a smile and excellent people who helped me find the perfect scarf and pair of gloves…read morefor the winter season! They do individual and wholesale which is great for any buyer. i'll be sure to come back soon. Thanks again!

Excellent staff, patient, not pushy. And I found the best fragrance in the world for me. Was…read morevisiting NYC for the first time.

I've been a loyal Le Labo customer for years, but my visit on November 2, 2025, left me genuinely…read moredisappointed. When my partner and I entered the store, the associate stood behind the counter and made no effort to greet or assist us. We eventually walked toward the back to browse, unaware that the area was off-limits. Only then did the associate approach us, speaking abruptly and telling us we were in the backstock section. His tone was unnecessarily harsh and dismissive. We left immediately. What could have been a routine visit turned into an unpleasant experience due to the lack of courtesy and professionalism. For a brand that prides itself on craftsmanship and care, this level of customer service is unacceptable.