People in charge of billing are quite suspicious...wanted to arrange automatic payments for a saxophone, called Music & Arts "customer service) at 888/731-5396 and wound up speaking with a young woman speaking broken English. After giving her my card info, she mis-spelled my name, NEVER got to my last name on the card, but had all of my credit card numbers....then the line went dead. I immediately called back only to have no one answer the phone. It rang until the line went dead. One star rating...TOO MANY STARS! AGAIN...VERY SUSPICIOUS! Card cancelled. read more

So i did bass guitar lessons here and while it was okay for the first few weeks it just became true and clear i need to go at my own pacing but also i was undergoing getting a new job and had no idea what kind of hours i was working with but once i did and other events i couldnt do lessons anymore but once i discovered this it was already the time they charged me for a whole other month that i physically cant attend to them. They do not have in store credit or ANYTHING to have that in exchange. If you have a passion for music and wanna do better just look it up at this point because theyll just take the fun out of it as well. Cheers! Will not be ever coming back to this place again! read more

Decided at 11th hour I wanted a keyboard for a graduation present. Went to Best Buy, none in store, only online. Went to The Guitar Center on Morse Rd, 2 people working, 50 waiting for help, utterly ridiculous! Went to Music &Art. Both of the women there were extremely nice and the one who helped me (wish I'd gotten her name), was amazing. This place is exactly what I needed. And I'm so happy with what I got, I think it fits the bill. Would recommend wholeheartedly. Not a big shop, but clearly a big heart. Thank you! read more

Unless you're 11 years old, or the parent of an 11 year old, the chances are pretty good that Colonial Music (aka Music & Arts Center) isn't for you. Colonial is the kind of shop that is aimed directly at parents of kids who want to play guitar or violin instead of signing up for marching band and playing trumpet. They can come here, get a cheap, reliable instrument and receive lessons. It's a no-brainer for most busy parents. Guitar Center and Sam Ash, with their long-haired shredders, are nightmares for many parents. They're much more comfortable dropping their little Brayden or Madison off at Colonial. I'm a grown man without kids, so I'll likely stick with Guitar Center. But I'll keep Colonial in mind. read more

Music & Arts - Musical Instruments & Teachers Near Me - Columbus, Ohio

A few weeks ago I went in to buy a mouthpiece and some clarinet reeds for my friends daughter. While checking out, they asked for my phone number and email for their loyalty rewards program. I asked if they would sell that info to anyone or if I would receive any unsolicited phone calls from them. "Oh noo!" was the reply. Okay, I thought and gave them the info. Today, I received a phone message from one of their salesmen saying they were having a sale on Breedlove guitars. I phoned the salesperson back and reminded them that I didn't want any unsolicited phone calls and to please remove me from their call list. I don't like being a jerk about this kind of stuff, but if I'm told that one very specific thing will never happen from a company, I expect that to be the case. Will follow up in person in a few days to make sure I'm not in their database at all. They can have their rewards card back. read more

POOR SERVICE GREAT MUSIC TEACHERS Loved my piano teacher but canceled lessons because they kept taking money out when i specified i would be paying in cash for all the lessons either up front or the day of. I am not happy with the lack of communication between the associates. I called & canceled all my upcoming lessons and I told i would call back to reschedule and they charged me for missing a lesson a week later. Then i go in to ask them about the charge the 'New kid" Will says he is new there and he will have someone call me the next day. I said well take me off the schedule so I don't get charged next week, he said don't worry about it i will have them call you tomorrow. I asked him 2 more times he reassured me that all will be taken care of.....Needless to say he dropped the ball I never received a call so i called them on the day of my next appointment would have been and of course there I was on the schedule. Everything below was earlier on when i first started lessons.... Im very happy with my piano teacher Caleb (I believe he has a Bachelors in music, piano ). I am self taught and play by ear, I am sort of okay. I have been trying to correct my bad habits, with no luck from previous piano teachers who started me on a childs book. (I am 31) that was insulting (and boring). I can read music, just a little slow lol. Lessons at the music and arts Worthington location are very affordable and educational, I had an unexpected bonus upon my first lesson i am learning music theory as well! Not just what the notes are but why they are the way they are. I have never had a piano teacher teach me music theory. read more

Music & Arts - This is what it looks like in Worthington, I don't know about the other photo... - Musical Instruments & Teachers Near Me - Columbus, Ohio

It's places like Colonial Music that make me worry about whether or not independent music stores will ever be able to stand up against giants like Guitar Center and Sam Ash. The sales floor of this Beechwold music shop certainly is large enough, but what the management here has chosen to populate it with may be one of the worst selections of cut rate guitars and low-end amps that I've seen yet. The worse thing about it is that getting the chance to try any of the goods out yourself is a very rare one, as the staff here is as inattentive as can be. I came in around 4 PM on a Tuesday night and found myself standing near the guitars with a blank look on my face for more than ten minutes before anyone even acknowledged that I was there. The one girl behind the counter was on the phone the whole time (possibly with a customer, to her credit) while the older gentleman that seemed to be running the show was just chatting away with a customer that he'd already rang up and finished helping before I even walked in the door. I stood awkwardly by the counter in hopes of getting a cable and a pick to try out one of their guitars, but I ad no such luck. Finally I was asked what I was interested in, and I told them that all I wanted was a guitar cable to try out one of the guitars. The guy pointed at the cables they had for sale and walked away. After that I then I told him I just wanted a cable that was already open to try out one of the guitars, at which he laughed and apologized profusely like I was one of his old buddies that should have known better. At this point I was just humoring them. Anyways, the guitar selections here is as follows: three or four Squier Strats, two Epiphone Les Pauls (both of the mid-range variety that hovers around the $500 mark), two Epi Sg Specials, an Affinity Telecaster, and a couple of Squier Jazz Basses. Top notch indeed. The amp selection was mostly a bunch of Line 6 Spiders of varying sizes, along with a couple solid state Fenders. Not a single tube amp to be found amongst the lot. When asked about their selection, the guy in charge said that he only stocks goods around or under $500 because he "can't tell the difference" between that and the good stuff. He then gave me an anecdote about owning 10 Squiers in the place of one American Strat. Ehhhhhh.... With all of this in mind, it became pretty clear that the primary function of Colonial Music is to serve as the gateway in to the world of music for young kids from the adjacent suburbs. I suppose I can't fault them for this, but why would not just go to Guitar Center instead. Better prices, better selection, better service, etc. It's a shame that shopping locally can yield such poor results sometimes. read more

I hate to rag on any store, but my experience here was lame. I feel bad for the middle schoolers that this place targets. It just wreaks of musical mediocrity. This is the kind of place that makes playing music seem very uncool. I can imagine some poor kid staring down at the bland gray carpet as his mom rents a sub-par trumpet for him not to practice with. I would suggest avoiding this place at all costs. read more

I was totally misled by the employees at this store! I purchased a $100 gift card for guitar lessons that I was told my husband would be able to use toward lessons that he would arrange with his instructor. When he got to his first lesson his teacher told him that he could not use the gift card bc he "wasn't on the schedule" and that he would have to go to the ATM and get cash for the lesson. He was then told that to be put on the schedule was a $25 registration fee before any other lessons. When I called to ask about this the store manager told me there was nothing he could do and that the gift card was non refundable. Thanks to this store and its thoughtless employees for runing what would have been a good birthday gift for my husband! read more