Newbie here and really to retire but with a strong desire to keep the brain active. I'm done with meaningless searching on Instagram. Done with random YouTube searches. Evan helped me pick out a recorder, electric piano, and sheet music. Very sincere and most helpful. Can't decide if I want to rent or buy a flute and they have options for that when I'm ready. Most don't rent any longer. Must say this is my new favorite shopping experience! An exciting journey and first time in years my head hurt. I'm actually learning! How long has it been for you and why are you missing out?! read more

The music staff is excellent. They repaired 2 clarinets for us, I felt the prices were good. They helped us find the product we needed. My daughter is a school band teacher and they sent us home with some extra items for her band students. I also needed a receipt from 3 weeks ago and they looked it up and emailed it to me the same day. Great service. read more

They had in stock the one book I really needed for state solo contest, and I was able to reserve it online. They came to the rescue and were awesome. read more

This place is a complete money scam...paid for a whole overhaul on my alto sax ($795) and they didn't tighten the screw that holds the bell to the body...and then charged me an additional 20 dollars for the replacement screw less than a week after the overhaul...Plus they quoted me 120 for the current repairs...made me wait a week without doing any work then proceeded to renig on their word and charged 180...The management only car about money and not about customer service.. DO NOT SHOP HERE! read more

It's a very good place. People there are friendly, polite. There are a lot of musical instruments.

Staff very knowledgeable and helpful. We got a great guitar...the sound is amazing! They listened to our concerns about size and sound & sold us a great guitar that works for us! read more

Music & Arts - Cool can adjust for the sound you want - Musical Instruments & Teachers Near Me - Portland, Oregon

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Music and Arts will lie to you about the rental agreement. They refused to honor the signed contract on using rental credits for the purchase of an instrument. Find somewhere more reputable to rent from like Sweetwater. read more

My family has used Tigard Music exclusively for 40 years with great experiences. Called today because I discovered our school year rental is through today (Even though school isn't out for us yet.) I called to ask if it could be returned tomorrow as I am stuck home with Covid and need to find someone else to return it. I was told that if it's not back today I'll be charged for an additional month. When I asked if they sent out reminder emails or letters as in previous years I was told that they were bought and don't know what the new company did. Will no longer recommend or use since the new ownership doesn't appear to understand what service is. read more

I love the service here! It's my go to shop! Great selection, great staff and lots of knowledge. Whether you're just beginning or an accomplished musician this place will take care of you! Thanks Ron! read more

I used to go to your shop all the time when Ross was there, he was Mr. Encyclopedia of all things music. I miss him and haven't really gone back to your store since he's been gone. I went in there today and I felt his spirit and was given first class service and I have a modified guitar, the truss was adjusted for free. He gave me good advice and I was a happy dude. I took my guitar on the plane to and from Texas and it was 100 degrees everyday, I think it got warped bcz of the weather change, who knows. I am just super satisfied. Thank you once again. read more

Nicest most helpful people. I always get great service and never feel pressured to buy stuff. They'll talk with you like an old friend. Mark does phenomenal work and Ron, the owner, bends over backwards to help everybody (I walked in and he was tuning the guitars to make sure they are ready for whoever whenever). Great shop with great people. read more

A great place to buy instruments and accessories. I went there to buy a strap and some picks for my new guitar. The guy who helped me was downright neighborly and knowledgeable, and even though they were close to closing, he took the time to answer my questions, and offered to attach my strap knobs for free if I needed them. They have a discounted selection of instruments and all musical accessories, and also a woodwinds and brass repair department run by trained professionals. Other instrument repairs are also available, including guitar repairs and re-strings. First impressions are important to me, and even after my short visit I was excited about the idea of returning. read more

Good selection of new and used , quality and budget guitars. No matter your skill level and cash situation, you should find something. My neighbor has been coming her for 50 years and turned us on to it. read more

I was treated so rudely by an employee at this store. They ruined my violin bow and took no responsibility.

I brought in an old Framus 12 string acoustic that I bought at a thrift shop that had high action. They set it up and got to action to 2mm for their regular price; $40 + strings. It plays like a new guitar now. I'm very happy and have brought in other guitars for setups. Pete read more

I've been coming to Tigard Music for the last 8 years to get my sax cleaned, and to buy guitar strings. I stay way clear of the big box corporate stores like Guitar Center. read more

We absolutely love Tigard music. Both our boys rented violins from them their first year playing in their school orchestra class. After their first year we purchased their own new violins. Prices for the rentals and purchases were both super reasonable...we even received credit on the rentals that went towards purchasing the new violins. Through the rentals and purchase, Tigard music has always been super helpful when something needs tweaked or fixed on the violins, or we just have questions as we've entered the violin life, and turn around time on getting them back is always so quick. We have multiple music stores closer to where we live, but choose to drive 45 minutes to Tigard music because we trust their work ethic and they are some of the most kind and helpful people in the music selling industry. Thanks Tigard Music!!!! read more

My fiancé went in to get his broken guitar fixed. This guitar was destroyed and not the greatest sounding since we got it. Mark helped us out right away. Gave us a great price and we received a beautiful, better sounding guitar that is polished and clean the next week. Highly recommend this music paradise! read more

Great place overall. Great inventory and great service. It's a significantly different feeling then you get when you walk into a Guitar Center. I look forward to my trips there! Highly recommend! read more

Great service, friendly employees! Brought in my son's clarinet for repair because he had a really hard time playing it. The Technician checked it out and did some very minor adjustments for a very minimum charge. Now it works great. Much thanks to Tigard Music for your help! read more

I was recently searching for a guitar repair shop to help properly set up my Fender EVH guitar's D-Tuna device (it was not working adequately and causing strings to go slightly out of tune). My first call was to 12th Fret on Hawthorne... they had done some fret work for me 20 years ago, and I was impressed with their service and capabilities. However, I didn't get a call back after leaving a voicemail with my service details. I called a few of the other "boutique" repair shops around town, and left voicemails... but again, no call back. I finally found a shop that picked up the phone, but when he said he had never heard of the D-Tuna device, I said never mind. Then I remembered local Tigard Music had a repair shop. I called and spoke with Mark, and felt really good about the conversation, and brought my guitar in. While my request was not a common service request, Mark did some research and came up with a solution that worked perfectly. He also addressed a fret issue for me, and did both services for a great price. He even gave me advice on some other minor fixes I could do myself without spending a lot of money. I was very impressed. I will definitely be bringing my guitars for repair/upgrades to Mark and Tigard Music in the future! P.S. While I am primarily a guitar player, I bought a ukulele from them recently, and the selection/prices were great! Aloha! read more

Seems like I only rate things when I am either really impressed or not at all. In this case, my wife and I went to Tigard Music to buy my daughter a ukulele. They were awesome, super low pressure, very informative. We received more than we paid for. The value was great and the equipment was quality. We worked with Mark. We will go back again!! read more

I have been in there about 5 times in the last 6 months. They are so friendly there - there is always someone coming in that they know by name. They seem to have a decent selection of instruments. read more

I can't say enough good things about Tigard Music. I first went there when I was about 12 years old renting my first flute when I was starting middle school band and have been a loyal customer ever since! My brother grew up playing in the Metropolitan youth Symphony and Tigard Music is the only place he trusts for repairs and equipment. The staff is extremely knowledgeable and never pushy. They are focused on making sure the customer is happy rather than making a sale. I will always recommend this shop to anyone looking to take up a new hobby or an already experienced musician:) read more

Ordered pick ups for my tele. It was nice to talk with someone who actually knows the products. I didn't feel like they were just trying to sell me the most expensive items. Instead they wanted to make sure I got what was right for me. Wish I had discovered them a long time ago. read more

I've been in to Tigard Music store about 10-12 times to purchase bow rosin, misc. stuff and double reeds for my daughter's bassoon. Other than thinking the reeds were a little pricey, all usually went well enough. On one occasion about a month ago, we went in and they only had two reeds left so we purchased both of them. As always they ring you up and put them in a bag and out you go. As soon as we got home, we took out the first reed and it was cracked. I thought we could return it, but boy was I wrong. My husband was told no and so I went in there again yesterday to purchase a reed (though I really did not want to, but my daughter was desperate). Brandon remembered the conversation with my husband and said they never take them back...even if you walk out to the car and come back because whose to say a kid didn't break it, you know. How about trusting your customers? $18 is what it cost us, but it will cost them more because they lost us as customers. If it's such a a rigid policy to not allow customers to exchange damaged merchandise, then why not make it a policy to actually inform naive customers (like me) that they better check stuff over before walking out the door? Brandon even said he talked to his manager who he said got defensive about it. Probably shouldn't have told me that, but it is what it is. Utterly poor customer service. Bottom line is, we need reeds and other musical stuff, but we won't go there again because what they did was dumb and unfair. They could have replaced the cracked reed and taken accountability and informed us to always check in the future (which we will always do from now on) or they could have done what they did......which is lose a customer for life! Hello Beaverton Music. Check over your merchandise customers before exiting the building. And Tigard Music staff and management, tell your customers about your policy. Don't assume they would just know this. read more

I'm a very casual, infrequent customer, usually buying guitar strings or a capo. I did buy a guitar there once. I have always received absolutely top-flight service, downright old-fashioned friendliness....it is like a "small-town" store, where they know every customer. Of course, they don't, but you are still treated fairly, honestly and with great knowledge of musical instruments. read more

These guys are knowledgable and friendly, and genuinely helpful. You can tell that guitars are their passion. They didn't charge me a couple times for some minor tweaks to my guitars, which I was very surprised about. However, I was even more surprised by how inexpensive it was to change my bridge and lower the action on my Martin acoustic guitar. I'm a lefty, so it's tougher to find things and get accessories/parts, but they did great work very fast and I was completely satisfied with the results. I'm so glad they exist. As someone who doesn't really do modifications on my guitars, I really needed someone with experience to talk me through it and make me feel comfortable with the idea and "spell it out" so I understood what was happening. These guys knew exactly what they were talking about and backed it up with experience and prudent recommendations that made total sense and weren't expensive. Seriously, they are much better than a chain store, I highly recommend them to any guitarist or music enthusiast. read more