This place is amazing! I brought in my daughter's flute that malfunctioned on stage during a…read moreconcert and he knew right away what was wrong. Fixed it on the spot for no charge! I also had brought in my great Uncle's old trumpet for repair and tune up for my son to start using. We got it back within days and it's beautiful! It sounds much better too. The price was great as well. I will be going back for any other needs and tune ups as recommended. Thank you!!!

Russ is terrific and really knows his craft. He has helped me out on a couple different problems…read morewith my trumpets, And is quite reasonable on his rates. One of the best around. Highly recommend.

I went in to buy a bass and a practice amp. I got talked into buying this little…read morerecording/headphone device for the same price I wanted the amp ($160). I was told I had 30 days to return it. I didn't like it and tried to return it a few weeks later. What I wasn't told was that I'd only get $50 as in store credit if the box was damaged (just the box, not the actual product itself). The worst part was the guy looked up the resell price on a used version and it came to about $80, but he then took 35% off even though it's a return. I then wanted to buy an amp (What I originally wanted before I was talked into something else) and asked for something around the $150 mark. He then tried to talk me into an amp without telling me the price. I had to firmly ask what the price was twice before he told me it's $300. Even though I was visibly upset from losing $100 from a product I bought from them because the box was damaged. I finally got him to show me exactly what I wanted. If you go here, know exactly what you want and be firm about it so you're not talked into getting something you don't want that costs more money. Also know that the boxes their products are in are worth $100 so you can't return a perfect condition product, within their return window, if the box is damaged.

While I have no complaints on their sales department which always has been nice, my rating is for…read moretheir amplifier repair service that is not honest. I highly recommend being very careful if you must bring your amplfiers there. It's for a repair work finished for my Mesa Boogie Mark III on 3/6/2022. I brought it for a crackling noise and it was just due to a bad 12AX7 tube (V1) due to bad contact on pins. They knew it but they additionally replaced a healthy volume pot, 2 healthy 30uF filter capacitors, while leaving one that was actually bad and underspec (20uF) which was worsening 60hz hum (which is the design weakness with this amp even with DC heater supply for V1). Total cost I paid was $100 + $15 + $16 + $10 + $125 = $266!! In addition, they didn't tighten up the top suspension screws which caused one 12AX7 tube to break during transport. It was not my first time taking the amp there because they are supposedly the only Mesa Boogie service center here. In 2018-2019, it was also them who installed the very JJ 20uF 500V filter capacitor that is underspec! I am engineer myself with a master degree in electrical engineering and I have been learning about repairing and building vintage tube amplifiers in past few years and now I know well enough. I still have all the receipts and documentation and the healthy parts that have been wrongfully replaced.

Like most businesses, it is what the owner's put into it and this music shop is 'tops' ihn our…read morebook. They are all highly professional, yet very caring and flexible. They are great with my daughter, who plays violin, and very accomodating for scheduling in coordination with her needs and other activities. Nothing but good experiences with them.

Running behind on a Saturday, I called Quartet and found out they had the item my son needed for…read morehis double-bass. I let them know that I was on my way and that my GPS said that I'd be arriving right around their 1PM closing time. The person I was talking with (Ariel?) said that was no problem; they'd hold the item for me at the front desk and would stay until I arrived. I really appreciated the great service! It made my busy day a lot less stressful and I'll definitely keep shopping at Quartet for our sons' string instrument needs.

Don't hesitate to try this business. Owner is willing to work with anyone to learn guitar. He…read moreaccommodates your style and will teach, rock, classics, pop. I unfortunately had circumstances beyond my control and had to quit, but I will go back to enhance my skills and training sessions. Look forward to a great lesson.

Quiet little shop. My son needed a reset on his guitar and major stores were quoting weeks and high…read moreprices. Music village was able to do it overnight and at a very reasonable price. My son is very happy with the reset and we were happy to support a local business.

I purchased a plectrum banjo off e-bay recently. It was made my Jim Cox, a Master Luthier from…read moreMaine, a custom order. The banjo is bird's eye maple with plenty of inlay and dressings. The head was badly worn and action was too high. It had been sitting in a closet for awhile and needed some help. Now a luthier may be fantastic with guitars, but banjo's are a different critter. You really have to know what you're doing. I own four banjo's so I found this out the hard way. Dan had a bit of trouble finding the proper head, but he persevered and obtained one. He installed the head, lowered the action and set up the instrument properly. This was not an easy repair and I would not trust just any luthier with it. Dan had the knowledge and expertise to do it right! Now this beautiful banjo sounds just as good as it looks, I am proud to add it to my collection. Thanks Dan, Del

If you're looking to buy a piano, Classic Pianos is the place to go. Taylor helped us with buying…read moreour used Kawai piano and we're really happy with it. Delivery was quick and seamless and their trade-up policy is a great way for us to stay connected with the business in the future. They have a huge showroom and a lot of different options for what your family is looking for!

Symphony No. 2: Trading in my piano…read more I had purchased a 1930's Knabe grand from Portland Piano in 2012. It's served me well, but totally needs to be rebuilt, and I don't want to spend my cash on that. On top of that, I've downsized via divorce and it's been in storage for about a year. All this time, I'm reviewing pianos and all of my options. I'm an old-school, classically-trained pianist. In the past, I have never been impressed with digital pianos. But knowing my footprint and not wanting to annoy the neighbors, I'm thinking I need to have a silencer in place. The after-market products that you can put on an acoustic is one thing, but after having gone down from a grand piano to an upright footprint, I'm not really crazy about getting "an upright." So I look into Kawai Novus 10S and compare it with the Yamaha AvantGrand N1X. These are upright sized digital pianos with a very real feel and sound to them. Look up the technology if you're interested, it's prettt cool. I can't really figure out why the Kawai is 8k more. Both are stunning in terms of action, feel and audio quality. Both feel like their brand... Kawai is warm and yielding, Yamaha is more quick and bright. Both have great tone. Some people love one over the other, but to me, they are comparable in touch and sound quality. I don't see 8k more worth of it in the Kawai. Also. Take a look at the case on the Kawai vs Yamaha. Yamaha has a much more clean, sleek look. Kawai just looks...heavy...visually. Of course, Portland Piano is willing to take my piano as trade in and sell me the Novus. They aren't Yamaha dealers. When I am telling the salesperson I really wanted to get into a Yamaha N1X, it was a better price, they had a few choices... lower the price on the Kawai to make it worth my business, or... not. Salesperson pinged me to tell me about a hot Clavinova they got in on consignment. Obviously she doesn't know her pianos very well, if a customer is looking for something like a 10S or N1X, and they call all pushy about a Clavinova. Portland Piano did not do much of anything to retain me as a customer, so I called over to Classic Pianos. Not only did I not get the runaround, they offered me a trade-in, sight unseen, along with a swift purchase over the phone. When the salesperson said it might take a bit because they have to ship it in, imagine my happiness when they called just a few days later to schedule delivery. Delivery went well, and I love my new piano. I hope it's this easy again with my next trade-in. Thanks, Taylor and team!

Just like visiting your best friends house. Comfortable but feels like you made it home. No…read morepressure, no stress. Lots of rental equipment by knowledgeable staff. The gal I worked with was very patient and had excellent advice. Many acoustic guitars (my focus) & ukuleles. Prices are very reasonable compared to big box stores. They offer lay-away plans on high end guitars. That is unheard of. I will visit in a few weeks. Hopefully the guitar I have my eye on that is currently on hold will be available then!